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Operating Instructions

IP Conferencing Phone
KX-NT700
Model No.
Thank you for purchasing this Panasonic product.
Please read this document carefully before using this product and save for future use.
KX-NT700: Version 2.1 or later
Document Version
2010/02

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Table of Contents

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   Summary of Contents for Panasonic KX-NT700

  • Page 1: Operating Instructions

    Operating Instructions IP Conferencing Phone KX-NT700 Model No. Thank you for purchasing this Panasonic product. Please read this document carefully before using this product and save for future use. KX-NT700: Version 2.1 or later Document Version 2010/02...
  • Page 2 Mode) The unit can be connected to a Panasonic KX-TDE or KX-NCP series PBX and used as a SIP extension. This allows you to make and receive calls using the outside lines and IP network connected to the PBX, call other extensions of the PBX by dialing their extension numbers, participate in conference calls with 4 or more other participants, etc.
  • Page 3: Connection To A Computer

    "IP calls". There are 2 modes for making and receiving IP calls. When using IP-PBX mode (see page 2), the unit can make and receive IP calls as a SIP extension of a Panasonic KX-TDE or KX-NCP series PBX.
  • Page 4: Conference Calls

    Introduction Other Features Conference Calls While on a call, you can make or receive an additional call, creating a 3-party conference call (see page 33 or page 35). Conference calls can be made using the following connection methods. 2 IP calls (Peer to peer mode only) While A and B are talking, A calls or is called by C.
  • Page 5 Introduction SD Memory Card Recording Phone calls and voice memos can be recorded to, and played back from, a compatible SD memory card (see page 40). PoE (Power over Ethernet) Ready The unit is compliant with PoE (IEEE 802.3af) standards, and contains a power receiving device that enables it to receive power from the same Ethernet cable used for IP network connection.
  • Page 6 Note • Certain products and features described in this document may not be available in your area. Consult a certified Panasonic dealer for more information. PBX Connection • If the unit is connected to a PBX, refer to the PBX documentation for information about making calls, receiving calls, and other features.
  • Page 7 Introduction For Future Reference Record the information in the space below for future reference. Note • The serial number of this product may be found on the label affixed to the bottom of the unit. You should note the serial number of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
  • Page 8 Introduction For Your Safety WARNING To reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage to equipment or property, General Safety always observe the following safety precautions. Do not disassemble this unit. Only qualified Explanation of symbols personnel should service this unit.
  • Page 9 Introduction Do not touch uninsulated telephone wires or Disconnect the AC adaptor cord and all terminals unless the telephone line has been cables from the unit before cleaning. Clean disconnected at the network interface. the unit with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or If using an AC adaptor, use only the included chemical agents to clean the unit.
  • Page 10: For Best Performance

    Introduction equipment connected to the unit, nor with all Data Security services provided by telecommunications providers over networks connected to the unit. We recommend observing the security precautions described in this section, in order to prevent the following: For Best Performance –...
  • Page 11 Introduction Preventing Data Disclosure Over the Network • To ensure the security of private conversations, only connect the unit to a secure network. • To prevent unauthorized access, only connect the unit to a network that is properly managed. • Make sure all computers connected to the unit employ up-to-date security measures.
  • Page 12: Additional Information

    This equipment complies with Part 68 of the FCC attached warranty, which includes the shipping rules and the requirements adopted by the ACTA. address of the Panasonic Service and Technology On the bottom of this equipment is a label that Company BTS Center. If the equipment is causing...
  • Page 13: Important Safety Instructions

    Additional Information Important Safety Instructions – Connect the equipment into an outlet on a circuit different from that to which the receiver is When using this unit, basic safety precautions, connected. including those below, should always be followed to – Consult the dealer or an experienced radio/TV reduce the risk of fire, electric shock and injury to technician for help.
  • Page 14: Table Of Contents

    Table of Contents Table of Contents Before Use ....................16 Accessory Information ....................16 Unit Overview ........................17 Main View ........................17 Front Panel ........................18 Understanding the Display .....................19 Function Buttons and Function Button Icons ..............19 Preparation .....................22 Basic Connections ......................22 Setting the Date & Time ....................23 TEL Line Settings ......................23 IP Network Settings ......................24 SIP Settings ........................25...
  • Page 15 Table of Contents Show IP Address ......................48 Operation Mode ......................48 Basic Settings .........................48 Line Selection .........................50 TEL Settings ........................50 IP Network Settings ......................51 Protocol Settings ......................52 VoIP Settings ........................54 QoS Settings ........................55 System Status Confirmation ...................57 System Options ......................57 Initialization Features ................59 Erasing Data ........................59 Erasing the Redial List ....................59 Erasing the Phonebook ....................59...
  • Page 16: Before Use

    Before Use Accessory Information Before Use Included Accessories To order replacement accessories, call 1-800-332-5368. USB Cable (1) PS Cable (1) PC Cable (1) AC Adaptor (1) About 1.8 m (6 ft.) About 1 m (3 ft. 3 in.) About 1.8 m (6 ft.) About 1.8 m (6 ft.) Order no.
  • Page 17: Unit Overview

    Allows you to insert a compatible SD memory card and record conversations. See page 27 for more information about SD memory cards. F AUDIO IN/OUT Jack Allows you to connect a compatible Panasonic Portable Station (PS; see page 42) or a computer (see page 44). Document Version...
  • Page 18: Front Panel

    Before Use Front Panel Button (Speakerphone Button) Used to make, answer, and end calls. Navigator/Volume Buttons ([ ] and [ ]) Used to scroll through the items displayed on the display, such as phonebook entries, programmable settings, etc. Also used to adjust the speaker volume during calls (see page 31) and the ringer volume (see page 35).
  • Page 19: Understanding The Display

    Before Use Understanding the Display The display helps you operate and program the unit by displaying a variety of messages and icons. Standby Mode Phonebook SD Icon Indicates that a compatible SD memory card has been inserted in the unit (see page 27). USB Icon Indicates that a computer is connected to the USB port (see page 43).
  • Page 20 Before Use Function Button Icons Operation Icon Description Used to select the TEL line. Only displayed when the "Line Selection" setting is set to "IP + TEL" (see page 23). Used to select the IP line. Used to select the PS line. Only displayed when the "Line Selection"...
  • Page 21 Before Use Operation Icon Description Used to return to the previous screen. BACK Used to select the displayed item. SELECT Used to save any changes made while programming the unit. SAVE Other Used to accept the displayed item or proceed with the current operation. Used to decline the displayed item or cancel the current operation.
  • Page 22: Preparation

    Preparation Basic Connections Preparation This section explains all connections needed to make and receive IP line and TEL line calls. • To connect a Portable Station (PS) to the unit, see page 42. • To connect a computer to the unit, see page 43 or page 44. A AC Adaptor Cord B LAN Cable C 2-conductor Telephone...
  • Page 23: Setting The Date & Time

    Preparation Setting the Date & Time TEL Line Settings Selecting the Available Lines Set the unit's date and time setting before using the unit. The date and time are shown on the display in standby To use the TEL line, the "Line Selection" setting mode, and are displayed when playing conversations must be set to "IP + TEL".
  • Page 24: Ip Network Settings

    Preparation Manual Assignment (Static) IP Network Settings Press [MENU]. To properly connect the unit to an IP network, the Select "IP Network Settings", then press following settings must be set to match the settings of SELECT the IP network. Consult your system administrator for Select "IP Address Mode", then press the appropriate settings.
  • Page 25: Sip Settings

    Preparation SIP Settings Note • If this setting is changed, the unit must be restarted before the new setting becomes To use the unit as a SIP extension of the PBX, the unit effective (see page 45). must be registered as a SIP extension through PBX •...
  • Page 26: Operation Mode

    Preparation Operation Mode By selecting an operation mode, the unit can be operated as a SIP extension of the PBX, a peer to peer IP conferencing phone, or a computer's USB audio device. The available line selection for each operation mode is as follows: Operation Mode Available Line Selection...
  • Page 27: Using Sd Memory Cards

    Preparation Using SD Memory Cards Note • The unit does not support SDHC, miniSDHC, and microSDHC memory cards. Conversations can be recorded to the SD memory card. • SD memory cards with a low minimum transfer For information on recording conversations, see rate may not be able to record conversations.
  • Page 28: Formatting Sd Memory Cards

    Preparation Formatting SD Memory Cards is displayed, the SD memory card must be FORMAT formatted; press to format the card. FORMAT Notice • When an SD memory card is formatted, all information on the card is erased. • Do not remove the SD memory card, LAN cable, or disconnect the unit from the AC outlet while formatting an SD memory card.
  • Page 29: Using The Microphones

    Preparation Using the Microphones Built-in Microphones For best performance when using the built-in microphones, speak within about 3 m (about 10 ft.) of the unit. 3 m (about 10 ft) 3 m (about 10 ft) Note • The sensitivity of the built-in microphones may vary depending on room characteristics.
  • Page 30: Making And Answering Calls

    Making and Answering Calls Selecting the Available Lines Line Selection Making and Answering Calls The IP line is always available when the unit is The unit can make calls using the following lines. connected to an IP network; if it is not selected (i.e., if it –...
  • Page 31: Making Calls

    Making and Answering Calls • Making Calls If the unit is not connected to an IP network, is not displayed and the IP line cannot be selected. Confirm that the desired line ("IP" or "TEL") is • The call length shown on the display is an selected.
  • Page 32 Making and Answering Calls • Example: If a pause is required when making a call on the TEL line, press [REDIAL/PAUSE] between Press [9] (to access an outside line of a PBX). digits as necessary. Press [REDIAL/PAUSE]. Press [ ] or •...
  • Page 33: Making Conference Calls

    Making and Answering Calls Note Making Conference Calls • We recommend setting the "TEL Line Level While on a call, you can make another call and establish Reduction" setting to "On" when establishing a conference call (i.e., a 3-party call) including yourself conference calls that use the TEL line (see and 2 other parties.
  • Page 34 Making and Answering Calls • To disconnect both parties, select "All", then press SELECT Operating Instructions Document Version 2010/02...
  • Page 35: Answering Calls

    Making and Answering Calls Receiving a Second Call (Call Answering Calls Waiting) When a call is being received, the type of call being While on a call, you can receive a second call, and then received is shown on the display. join the 2 calls and establish a conference call.
  • Page 36: Useful Features Available During A Call

    Making and Answering Calls Useful Features Available Conversion Mode Talking Mode During a Call ¯ Mute Conversion Mode Listening Mode You can mute your voice during a conversation. While ¯ the mute is turned on, you will be able to hear the other party, but the other party will not be able to hear you.
  • Page 37: Phonebook

    Phonebook Adding Entries to the Note Phonebook • If you do not press any buttons for 1 minute, the Phonebook unit will return to standby mode. • An entry cannot have both a phone number and an IP address. You can add 100 names and phone numbers or IP addresses to the phonebook.
  • Page 38: Erasing Entries

    Phonebook Press [ ] or [ ] to select the line ("IP" or "TEL") that will be used when you call the entry, then press SELECT Edit the phone number or IP address if necessary, then press [ENTER] or SAVE Press [MENU].
  • Page 39: Character Tables

    Phonebook Character Tables Character Tables Dial Key Alphabet Entry Mode Extended Character Entry Mode ) < > [ ] { } 0 ) < > [ ] { } 0 Space Space A B C 2 a b c 2 D E F 3 d e f 3 G H I 4...
  • Page 40: Recording

    Recording Recording Features Recording Recording Conversations Conversations and voice memos can be recorded to an SD memory card. Press during a conversation. • "Remaining Time" and the approximate SD Memory Card Information recording time available are displayed briefly, Confirm the following before recording to an SD then "Conf Recording"...
  • Page 41: Erasing Recordings

    Recording stored on the SD memory card in the following Erasing Recordings folder: "\\PRIVATE\MEIGROUP\PCC\IPSP". • When accessed by a computer, recordings are Erasing 1 Recording displayed as "REC" plus a 3 digit number (000– 100; the lowest available number is used when Press PLAY a file is saved on the SD memory card).
  • Page 42: Using A Portable Station (ps) Or Computer

    Using a Portable Station (PS) or Computer Using a Portable Station Connect the included PS Cable to the [AUDIO IN/ Using a Portable Station (PS) or Computer OUT] jack of the unit (A), and to the headset jack (PS) of the PS. By connecting the unit to a PS, you can use the unit’s microphones and speaker for calls made or received with the PS.
  • Page 43: Using A Computer

    Using a Portable Station (PS) or Computer Using a Computer difficulties with your operating system. Click [Continue Anyway] to proceed with installation. By connecting the unit to a computer, you can use the Click [Finish]. unit’s microphones and speaker for calls made or received with the computer using your preferred IP phone software.
  • Page 44: Connecting Using The Pc Cable

    Using a Portable Station (PS) or Computer Using a Computer Connecting Using the PC Cable Confirm that "PC" is shown in the upper-right corner Connecting a Computer of the display. Connect the included PC Cable to the [AUDIO IN/ • You can change the selected line by pressing OUT] jack of the unit (A), and to the microphone jack the center function button ([F2]).
  • Page 45: Programming The Unit

    Programming the Unit Changing and – Line Selection Programming the Unit – TEL Settings (all parameters) Confirming Settings Using Conferencing Phone Manager Settings can be programmed and confirmed from the front panel. To use Conferencing Phone Manager To use Conferencing Phone Manager (found on the (found on the included CD-ROM) to program the unit included CD-ROM) to program the unit from a from a computer, see the Operating Instructions for...
  • Page 46: Parameter List

    Programming the Unit Parameter List The following is a list of all programmable parameters. See the references listed here for information about each parameter. Programming Category Parameter Reference SIP Ext. No. (IP-PBX mode only) page 48 Show IP Address page 48 Operation Mode page 48 Basic Settings...
  • Page 47 Programming the Unit Programming Category Parameter Reference SIP Registrar IP Address page 53 SIP Registrar Port Number page 54 Hold Method page 54 VoIP Settings Preferred CODEC page 54 RTP Packet Size page 54 SIP Signaling Port Number page 54 RTP Port Number (Minimum) page 55 RTP Port Number (Maximum)
  • Page 48: Parameters

    Programming the Unit Parameters When programming the unit from the front panel, the current setting is indicated on the display by "ü". SIP Ext. No. Description Allows you to confirm the unit's SIP extension number. This parameter is only available when the operation mode is set to "IP-PBX".
  • Page 49: Ringer Volume

    Programming the Unit Date & Time Description Available Settings Default Setting The date and time are shown on the display in standby mode, and are Jan. 1, 2008, 12:00 AM displayed when playing conversations that were recorded Date format is determined by the to an SD memory card.
  • Page 50: Line Selection

    Programming the Unit Key Tones Description Available Settings Default Setting Determines whether tones are heard when the unit’s buttons are pressed. Call Waiting Tone Volume Description Available Settings Default Setting Determines the volume of the call waiting tone heard when High High a second call is received.
  • Page 51: Ip Network Settings

    Programming the Unit Flash Time Description Available Settings Default Setting Determines the flash time. 900 ms • Set this parameter to match the specification of the TEL 700 ms line. 600 ms 400 ms 300 ms 250 ms 700 ms 200 ms 160 ms 110 ms...
  • Page 52: Protocol Settings

    Programming the Unit IP Address Description Available Settings Default Setting Determines the unit’s IP address. • This parameter is only available when "IP Address Mode" is set to "Static". 192.168.0.2 — • If this setting is changed, the unit must be restarted before the new setting becomes effective (see page 45).
  • Page 53: Sip Password

    Programming the Unit SIP Password Description Available Settings Default Setting Set this parameter to match the password assigned to the unit through PBX programming. • If this setting is changed, the unit must be restarted Max. 32 characters — before the new setting becomes effective (see page 45).
  • Page 54: Voip Settings

    Programming the Unit SIP Registrar Port Number Description Available Settings Default Setting Set this parameter to match the SIP port number of the IP-PBX or SIP registrar server. • If this setting is changed, the unit must be restarted 1024–50999 5060 before the new setting becomes effective (see page 45).
  • Page 55: Qos Settings

    Programming the Unit RTP Port Number (Minimum) Description Available Settings Default Setting Determines the lowest port number used for RTP. 51000–51998 • 51000 Set this parameter to a value lesser than the setting for (even values only) "RTP Port Number (Maximum)". RTP Port Number (Maximum) Description Available Settings...
  • Page 56: Rtp Tos Field

    Programming the Unit RTP ToS Field Description Available Settings Default Setting Determines the value of the RTP ToS Field. • If this setting is changed, the unit must be restarted 8-bit binary code 00000000 before the new setting becomes effective (see page 45).
  • Page 57: System Status Confirmation

    Programming the Unit System Status Confirmation Description The settings for the following parameters can be displayed for confirmation. – Software Version – IP Address – Subnet Mask – Default Gateway – DHCP Server – MAC Address System Options Erase All Call Log Data Description Allows you to erase all entries in the redial list.
  • Page 58: Reset All Data

    Programming the Unit Reset All Data Description Allows you to reset all system data (i.e., the parameters described in this section), user data, and all settings. The unit is returned to its factory default state when this feature is executed. •...
  • Page 59: Initialization Features

    Initialization Features Erasing Data Select "System Options", then press SELECT Initialization Features Select "Erase All Phonebook Data", then The following features allow you to erase system data press SELECT and user data stored in the unit. Select "Yes", then press SELECT Erase All Call Log Data Press [MENU].
  • Page 60: Troubleshooting

    Troubleshooting Troubleshooting If you are experiencing trouble, refer to the information in this section. Before troubleshooting, confirm all connections (see page 22) and confirm that the AC outlet or PoE device to which the unit is connected to is receiving power. General Use Issue Possible Cause &...
  • Page 61 Troubleshooting Issue Possible Cause & Solution Reference I cannot make TEL calls. • The TEL line is not selected. → Before dialing, confirm that "TEL" is shown in the page 30 upper-right corner of the display. Press the center function button ([F2]) to change the line if necessary.
  • Page 62 Troubleshooting Issue Possible Cause & Solution Reference I cannot use the unit for PS • The Portable Station (PS) or computer is not connected or PC calls. correctly. page 42 → page 43 Confirm you are using the correct cable to connect to the device, and that the cable is connected properly.
  • Page 63: Sound Quality

    Troubleshooting Issue Possible Cause & Solution Reference I cannot make long • Your telephone service does not allow you to make long distance calls. distance calls. — → Make sure that you have subscribed to your telephone company's long distance service. •...
  • Page 64 Troubleshooting Issue Possible Cause & Solution Reference Sound cuts out; I can hear • The unit has not yet adapted to the environment for the current myself through the call. speaker. → — Speak in turns with the other party at the beginning of a conversation.
  • Page 65: Sd Memory Cards

    Troubleshooting SD Memory Cards Issue Possible Cause & Solution Reference • I cannot record to the SD The SD memory card is not compatible with the unit. memory card. → Make sure that you are using a compatible SD memory page 27 card.
  • Page 66: Programming

    Troubleshooting Issue Possible Cause & Solution Reference I cannot call entries in the • You are trying to make a TEL line call, but the unit is not set phonebook. to make TEL calls. page 23 → Make sure the "Line Selection" setting is set to "IP + TEL".
  • Page 67 Troubleshooting Message Possible Cause & Solution Reference Not Found • The called party cannot be connected (displayed for IP calls only). → Confirm that you have entered the IP address of the other — party correctly. → Try again later. Phonebook •...
  • Page 68 Troubleshooting Message Possible Cause & Solution Reference No Connection To • The unit’s network settings and/or SIP settings are incorrect. — SIP Server → Consult your system administrator. No Connection To IP • The LAN cable is not connected. page 22 Network →...
  • Page 69: Other Information

    Other Information Cleaning the Unit Other Information Clean the unit periodically with a soft, dry cloth. Keep the following in mind when cleaning the unit. • To avoid damaging the unit, disconnect the AC adaptor cord and all cables from the unit before cleaning.
  • Page 70: Specifications

    Specifications Specifications Item Specification Communication Lines 4 (IP, TEL, PS, PC) IP: Communication via IP network, available in peer to peer mode and IP-PBX mode TEL: Communication via telephone line PS: Communication via audio connection to a compatible Portable Station PC: Communication via audio connection to a computer Maximum No.
  • Page 71: Index

    Index Index IP-PBX Mode Key Tones AC Adaptor 16, 22 Accessories Answering Calls LAN Cable AUDIO IN/OUT Jack LAN Port Language LCD Contrast Line Icon (IP, TEL, PS, PC, USB-AUDIO) BACK Button Line Selection 30, 50 Built-in Microphones 17, 29 Buttons Making Calls MENU Button...
  • Page 72 Index SD Icon SD Memory Card SD Memory Card Slot Security Settings Show IP Address SIP Ext. No. 48, 52 SIP Password SIP Proxy Server IP Address SIP Proxy Server Port Number SIP Registrar IP Address SIP Registrar Port Number SIP Settings SIP Signaling Port Number SIP ToS Field...
  • Page 73: Document Version 2010/02 Operating Instructions

    Notes Document Version 2010/02 Operating Instructions...
  • Page 74 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

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