OptiFresh Bean
Problem
E11 Ingr. m. error
E12 Fan error
E13 Mixer group error
E14 Exit error
E16 Level error
E17 MDB error
E18 Mixer FET error
E19 Output FET error
E20 Software error
E21 Boiler timeout
2015/02 Rev. 1.0
Possible cause
Ingredient motor overload/stuck.
Ingredient motor outlet overload.
The prime mover of one of the out-
lets is not running smoothly.
Fan overload/stuck.
The control switched off the outlets.
Brewer and mixer group overload.
The control switched off the outlets.
Ingredient motor group over-
load/stuck.
The prime mover of one of the out-
lets is not running smoothly.
The control switched off the outlets.
Valve outlet group or fan overload.
The control switched off the outlets.
Boiler level suddenly much too low. Contact the dealer or service
There is no communication
between the machine and MDB
payment system.
Brewer or mixer motor output still
active
Ingredient motor, valve or ventila-
tion motor still active
Software error
Boiler is not heating.
86
Correction
Clean the canisters. Refer to
5.2.12.
Switch the machine off and on
again.
Contact the dealer or service
engineer.
Clean the mixer rotor.
Check whether the rotor can run
freely.
Switch the machine off and on
again.
Clean the canisters. Refer to
5.2.12.
Switch the machine off and on
again.
Contact the dealer or service
engineer.
engineer.
Switch the machine off and on
again.
Contact the dealer or service
engineer.
Contact the dealer or service
engineer.
Switch the machine off and on
again.
Contact the dealer or service
engineer.
Switch the machine off and on
again. Contact the dealer or serv-
ice engineer.
Contact the dealer or service
engineer.
EN
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