Digital Watchdog VMAX IP PLUS User Manual

Digital Watchdog VMAX IP PLUS User Manual

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※ The picture might differ according to the specification and model.
※ Contents of this user manual are protected under copyrights and computer program laws.
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Before operating the system, please read this User Manual and retain it for future reference.

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Summary of Contents for Digital Watchdog VMAX IP PLUS

  • Page 1 ※ The picture might differ according to the specification and model. ※ Contents of this user manual are protected under copyrights and computer program laws. Thank You! Before operating the system, please read this User Manual and retain it for future reference.
  • Page 2 WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
  • Page 3 Cautions Read Before System Operation Follow these details to prevent material damage or personal injury. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if not used or installed properly. Caution: This sign indicates that the user could be wounded or could expect property damage if not used or installed properly.
  • Page 4 Cautions about the Power Warning 1. Must use the outlet of the grounding to connect the power cord, or it may cause fire. 2. Do not connect on the middle of power cord or use extension cord. It may generate heat or cause fire. 3.
  • Page 5: Table Of Contents

    1 VMAX IP Plus™ User Manual Table of Contents GETTING STARTED ..............................2 ............................2 HECKING UPPLIED TEMS ..............................3 YSTEM TARTUP ..............................3 YSTEM HUTDOWN ............................... 4 YSTEM XPLANATION STARTUP WIZARD ..............................8 ................................8 ANGUAGE ................................8 HDD FORMAT ................................. 9 ................................
  • Page 6: Getting Started

    VMAX IP Plus™ User Manual 2 Getting Started Checking Supplied Items Make sure that you have following items supplied with your NVR. If any of these items is missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterwards.
  • Page 7: System Startup

    3 VMAX IP Plus™ User Manual System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting DC12V adaptor to the power jack on the rear panel. The boot logo will display as shown below.
  • Page 8: System Explanation

    VMAX IP Plus™ User Manual 4 Note User can input password by virtual keyboard, IR remote-control or front numeric buttons (if available). System Explanation 1.4.1. Front Panel   ** Front panel may differ according to the model.  1.4.2. Power : System ON/OFF LED Indicator : Indicates system status.(Power, Record and Network status)
  • Page 9 5 | VMAX IP Plus™ NVR 1.4.3. IR Remote Controller   Power : System ON/OFF  NVR ID Selection Numeric Button : Channel selection or Password input PTZ Button  Preset Button : Select Preset in PTZ mode ...
  • Page 10 User Manual | 6 Menu Click on the menu button to access the NVR’s main menu screen. See “4. Setting” for details. Display Mode Select the display split mode from the available options. Select 1CH, 4CH, 9CH or 16CH mode. Sequence Start/stop the sequence mode in live mode.
  • Page 11 7 | VMAX IP Plus™ NVR Channel Indicates the currently selected channel. Intelligent Search Bar Shows recording status for the selected channel from 00:00 to 24:00. A white-vertical line indicates the time currently displayed. Moving the white-vertical line will update the video.
  • Page 12: Startup Wizard

    User Manual | 8 Startup Wizard When the NVR is launched for the first time, the STARTUP WIZARD will appear. This wizard helps you setup the NVR’s most basic settings for proper functioning. You can access the Startup Wizard screen at any time by clicking the Startup Wizard [ ] button in setting “MENU>SYSTEM>SETTINGS”...
  • Page 13: Hdd Format

     NTP Mode: “pool.ntp.org” is the recommended NTP Server. To activate, set the TIME ZONE of your local area and then click [SYNC NOW]. HDD FORMAT Digital Watchdog’s NVRs are shipped with pre-installed HDDs that are formatted and ready to be used. There is no need to format the HDDs out of the box. ...
  • Page 14: Network

    User Manual | 10 HDD FULL () Select “Overwrite” or “Stop recording” when HDD is full.  Overwrite : NVR deletes oldest data and records new data.  Stop recording : NVR stops recording. HDD CHECK () Click ( ) next to each HDD to view full information of each HDD such as model name, serial no, capacity, bad sector ratio, life time (used time) and temperature.
  • Page 15 11 | VMAX IP Plus™ NVR IP ADDRESS Displays the NVR’s IP address. If DHCP is selected, the IP address will automatically adjust to match the network’s requirements. You can also manually change the IP address as needed. SUBNET MASK Subnet Mask address classifies the subnet that the system belongs to.
  • Page 16: Camera Management

    User Manual | 12 CAMERA MANAGEMENT The Camera Management menu allows you to search, register and manage your IP cameras. See “3.2 Camera Registration” for more information. Auto Configuration (1) The NVR will scan the network for all supported cameras and automatically register them to the available channels.
  • Page 17: Operation

    13 | VMAX IP Plus™ NVR Operation User Log-in Input USER and PASSWORD after turning on the system. The factory default of user and password are “admin” and no password. Note LOGIN window will be permanently displayed until a user logs in with the right ID and password.
  • Page 18 User Manual | 14 3.2.2. Camera Connection through Network The NVR supports three ways to search and register cameras to the NVR. The AUTO CONFIGURATIO option allows the NVR to scan the network and automatically register the first cameras it finds to the available channels.
  • Page 19 15 | VMAX IP Plus™ NVR        When [GET STREAM] is selected, the NVR will assign a channel number to the selected camera. User can also select a specific channel number from the drop-down options.
  • Page 20: Deleting Cameras

    User Manual | 16 3.2.2.5. MANUALLY ADD CAMERAS If a user wants to connect to an IP camera in a different network, the cameras can be added manually using the [ADD CAMERAS MANUALLY] button. Click [ADD CAMERAS MANUALLY] to open the camera property window. ...
  • Page 21: Camera Setup

    17 | VMAX IP Plus™ NVR PoE Camera - PoE cameras cannot be deleted while connected to the NVR’s PoE switch. In order to delete a PoE camera, unplug the camera from the NVR and click button when it is activated.
  • Page 22 CCIP encryption works when the VMAX IP Plus system sends a request for an encrypt stream from the camera. The camera then encrypts its RTSP stream a second time, over the user ID and password. The result is a secured and encrypted RTSP stream that can be read only by the requesting VMAX IP Plus NVR.
  • Page 23: Live Display Mode

    19 | VMAX IP Plus™ NVR 3.4.3. Change channel User can change channel by drag & drop from the live display screen. Select a camera by clicking on it and dragging it to its new channel. During the dragging, the mouse pointer will change to .
  • Page 24 User Manual | 20 Continuous Motion Alarm Warning for exceeding temperature Recording Continuous + Sensor Activated Sequence mode is enabled Recording Motion Detection + Sensor Activated Digital zoom is enabled Recording Emergency Recording Sensor Activated Motion Detected Audio Channel PTZ Camera Transaction Verification Note If you cannot find any recording icon in the right corner of screen, then the system is not recording.
  • Page 25 21 | VMAX IP Plus™ NVR Enable PTZ mode. (Please refer to “3.6 PTZ Operation” for detail.) The available PTZ options depend on the camera’s ONVIF integration. See the camera’s manual for more information. CAMERA SETUP View the setup camera menu. (Please refer “3.4.1 Setup for each camera”) User can setup resolution, frame etc.
  • Page 26: Ptz Operation

    User Manual | 22 [Performance monitor] [Network monitor] [POE Monitoring] MENU Open the main menu setup screen. PTZ Operation In order to operate a PTZ camera, the channel which is connected to a PTZ camera should be in full screen mode.
  • Page 27: Playback Recorded Images

    23 | VMAX IP Plus™ NVR ZOOM/FOCUS Move zoom-in/out by rolling the wheel of mouse up/down. If mode is changed to “Focus”, the camera’s focus can be controlled by rolling the wheel of mouse. PRESET When the preset menu pops-up, select the preset number and click “Enter” to move to the corresponding preset position.
  • Page 28: Quick Backup During Playback

    User Manual | 24 for more information.) Pop-up Menu ()  Display mode: Change display mode (1, 4, 9, 16 screen mode)  Digital zoom: Enable or disable digital zoom (available in single channel view).  Backup: Open the backup window. ...
  • Page 29 25 | VMAX IP Plus™ NVR Note To enter the search options menu: In Playback mode, right-click to enter the popup menu and select the search menu. In Live mode, press the Search button in the tool bar at the bottom of the screen.
  • Page 30: First Data

    User Manual | 26 3.9.3. First Data Go to the first screen of the recorded image. This is the oldest image recorded. 3.9.4. Last Data Go to the last screen of the recorded image. This is the latest image recorded. 3.9.5.
  • Page 31 27 | VMAX IP Plus™ NVR Select a date to search. Select log type to search. User can search individual events or all at once. Click [SEARCH] to show the search results in the list. Click [EXPORT] to copy the list to an external device such as USB memory stick as “.txt” file.
  • Page 32: Smart Search

    User Manual | 28 search results list and [PLAY] to display the correspondent video image. 3.10 Smart Search User can search recorded video at split screen mode by hour or minute units. Smart Search supports two different modes – Preview Search and Advanced Preview Search. 3.10.1.
  • Page 33: 3.11 Dst Setting And Image Playback

    29 | VMAX IP Plus™ NVR 3.10.1. Advanced Preview Search Advanced Preview Search allows you to search a camera’s data across multiple days, checking for abnormalities or events at a specific time of the day. To use the Advanced Preview Search: Right-click on the selected channel and go to Smart Search >...
  • Page 34 User Manual | 30 3.11.2. DST Image Playback When there is an hour of overlapped data due to DST, the overlapping hour will be indicated in Blue in the Intelli-Search Bar during playback. To playback data from the overlapped hour, select a time in the intelli-search bar. A “Data Selection” message will appear.
  • Page 35: Setting

    31 | VMAX IP Plus™ NVR Setting General setting structure consists of “System”, “Device”, “Event”, “Record”, “Network” and “Backup”. Each Setup menu consists of sub-menus and additional categories. Main Classification Sub Classification INFORMATION USER SYSTEM DISPLAY SETTINGS CAMERA AUDIO DEVICE TRANS.
  • Page 36: System

    User Manual | 32 To access the setup menu, click the button in the menu bar or right-click anywhere on the screen and select Setup Menu. System 4.1.1. Information SITE NAME Enter a site name to differentiate the NVR from other sites. KEYBOARD ID Setup SITE ID to match the ID settings of a keyboard controller.
  • Page 37 33 | VMAX IP Plus™ NVR DATE/TIME Using the available options, manually adjust the date and time, select the display mode for the time and the date, and select the appropriate time zone. If applicable, check the ‘USE DST’ box.
  • Page 38 3. Once the system detects the USB drive, it will display the firmware file under ‘CURRENT VER’ and the ‘NEW VER’. 4. Click START to begin the upgrade process. Upgrading system using Digital Watchdog’s Automatic Firmware Upgrade via FTP server: 1. Select FTP in the drop-down options under ‘Method’. 2. Enter the FTP’s address: ftp.dwcc.tv...
  • Page 39 35 | VMAX IP Plus™ NVR    VIDEO SIGNAL Check the right video signal (NTSC or PAL). This setting should match the [NTSC/PAL] Selection Switch located on the rear panel. Video images might heavily shake and blink if NTSC/PAL is not properly set.
  • Page 40 User Manual | 36 4.1.2. USER The ADMIN user (default password is no password) has full authority for system setting and can change the system password or add/delete users and assign different permission level to them. Note Maximum number of users including administrator is 16. User Management Admin user can control authorization for each function.
  • Page 41 37 | VMAX IP Plus™ NVR SEQUENCE Set the dwell time for sequence channel display. DISPLAY RESOLUTION The system supports the following kinds of resolutions: 800x600, 1024x768, 1280x1024 and 1920x1080. Set the proper resolution in accordance with the monitor resolution.
  • Page 42 User Manual | 38 When an HDD is full, select whether to “Overwrite” or “Stop recording”.  Overwrite: NVR deletes the oldest data and record new data.  Stop recording: NVR stops recording. HDD CHECK () Click [CHECK] next to each HDD to open the health check window. See full information for each HDD such as model name, serial no, capacity, bad sector ratio, life time (used time) and temperature.
  • Page 43: Device

    39 | VMAX IP Plus™ NVR configurations will be deleted and the system setting will return to its original factory default. Recorded video will not be deleted. EXPORT/IMPORT Copy the system configuration values from this NVR to save for your records or copy to another NVR.
  • Page 44 User Manual | 40 CAMERA ADJUST Set the camera’s brightness, contrast, color etc. Click [SET] in the ‘CMAERA ADJUST’ section to get into the setup screen. Adjust the applicable options using the drop-down menu options. Click ‘Save’ to save the changes. Switch to the next channel using the arrow buttons ( Changes will apply to the camera’s view automatically.
  • Page 45 41 | VMAX IP Plus™ NVR...
  • Page 46 User Manual | 42 4.2.3. PTZ Full control of PTZ camera is available in this menu. Please refer to “3.6 PTZ Operation” for more information on operating a PTZ camera. If the camera is connected to the NVR via ONVIF protocol, make sure ONVIF PTZ is selected in the Protocol field.
  • Page 47 43 | VMAX IP Plus™ NVR Direction buttons: move camera up/down & left/right.  M (depends on PTZ model): Show/ hide the camera’s OSD menu  on the NVR monitor. Use the directional arrows to navigate the  menu options.
  • Page 48 User Manual | 44 4.2.4. TRANSACTION VERIFICATION SETTINGS equipment can be connected to NVR through RS-232 port or LAN. TRANSACTION VERIFICATION    Port Number of the Serial connection. ex) NO1 = COM1, NO4 = COM4. Assign a camera to the Transaction Verification device. TYPE Connection type between NVR and Transaction Verification device.
  • Page 49 45 | VMAX IP Plus™ NVR CHARACTER to work correctly.  LINE BREAK: Set the line change character. (It should be 16 digits HEX Value.) [CRLF] / [CR] / [LF]: The character that is generally used in ASCII-type Transaction Verification. (Please contact Transaction Verification manufacturer for the detail.) [Custom]: It can be used except the above general character.
  • Page 50: Event

    User Manual | 46 SYSTEM> INFORMATIO setup page matched the one set in the keyboard. Event 4.3.1. SENSOR User can install multiple sensors on the system to get the pre & post alarm recording and intensive recording function as well. ON/OFF Turn on or turn off the sensor Select the associated camera.
  • Page 51 47 | VMAX IP Plus™ NVR PRESET Set a PTZ camera to move to a preset position when the sensor is triggered. DWELL (Post Alarm) Set the recoding period from when the sensor is activated. During this period, the selected camera will record according to the record setting.
  • Page 52 User Manual | 48 RELAY Select related output. Caution Relay contact can bear up to 24V 1A other devices. If it is connected to the power more than 24V 1A, the system may have problem with it. DWELL Set sensor operation time in between 1 and 15 seconds. PRE-ALARM Set recording period in seconds just before motion is detected.
  • Page 53 49 | VMAX IP Plus™ NVR 4.3.3. EXTRA ALARM Setup alarms for additional NVR abnormalities such as SMART HDD check, VIDEO LOSS, RECORDING FAILURE and DISK FULL. S.M.A.R.T. Trigger an alarm signal when HDD is about to be out of operation. Please refer to “4.1.4 HDD” to check the HDD status.
  • Page 54: Record

    User Manual | 50 RECORD 4.4.1. CAMERA MANAGEMENT User can register/delete/setup cameras by letting the NVR scan and register cameras automatically or manually search and add cameras.        [DEFAULT MODE] [ADVANCED CONFIGURATION MODE] SETUP Set the camera (Please refer to “3.4 Camera Setup”).
  • Page 55 51 | VMAX IP Plus™ NVR 4.4.2. RECORDING SCHEDULE Set recording schedule for each camera. Select the camera to set schedule, or “All”. Recording can be set by each hour from 00 through 23 a day, for all days of the week. You can also setup a special recording mode for holidays.
  • Page 56 User Manual | 52 PINK (Motion Detection + Sensor-Activated Recording) The system records only when motion is detected AND when a sensor is triggered at the same time. If both “EVNET > SENSOR” and “EVENT > MOTION ALARM” are disabled, then the system will record when a sensor is triggered and motion is detected but neither sensor nor motion detection alarms will be activated Note In case the recording schedule is set by “CONT + MOT”...
  • Page 57: Network

    53 | VMAX IP Plus™ NVR 4.4.3. QUICK SETUP User can setup multiple cameras with the same recording at once.     Select model to setup. All cameras with the same model name will be selected. Click [GET STREAM] button and get the current stream information.
  • Page 58 User Manual | 54 4.5.1. NETWORK NETWORK TYPE Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the NVR will automatically configure the network settings according to the current network requirements. If DHCP is selected, click ‘IP DETECT’ button to detect automatically all the network settings.
  • Page 59 55 | VMAX IP Plus™ NVR AUTO IP Displays the system IP which is assigned through Auto-IP, automatically. BANDWIDTH LIMIT Depending on the setting made by user, the system can control the data volume transmitted over network ranging from 25 kbps up to 1Gbps. This function is effective especially under narrow bandwidth network condition or when user wants to limit “network bandwidth occupied by video transmission”...
  • Page 60 IP. DDNS SERVER Digital Watchdog® offers free and reliable DDNS service support. This allows you to assign the NVR a URL address rather than a long complicated IP Address. This simplified the connection process to the NVR. The DDNS service is supported by Digital Watchdog®...
  • Page 61 57 | VMAX IP Plus™ NVR 4.5.3. NOTIFICATION REMOTE NOTIFY The system can send an alarm message to the IP address of a Remote Software P/C. Select REMOTE NOTIFY to use this function and set IP address & events. ADD / EDIT / DELETE - IP ADDRESS: Input the IP address of the Remote Software PC which will receive events notification.
  • Page 62 User Manual | 58 E-MAIL NOTIFY The system can send a notification to an e-mail address. Select E-MAIL NOTIFY to use this function and set e-mail address & events. ADD / EDIT / DELETE - E-MAIL: Input e-mail address which will receive events notification.
  • Page 63 4.5.4. MOBILE NOTIFY The system can send an event notification to the mobile device registered in the NVR. The mobile app ‘MobileViewerPro’ must be installed in your smart phone device prior to registration. Select [USE MOBILE NOTIFY] to use this function and select event to notify. In the mobile app, add your NVR using the IP address or DDNS by clicking the + sign on the top right side of the app.
  • Page 64 User Manual | 60 4.5.5. P2P Cloud The system supports QR reading and ezP2P™ cloud server. P2P Setup by QR code When the PoP Use is selected, P2P service is being used. QR code menu (P2P service is not in use) QR code menu (P2P service is in use) When user scan QR code with his mobile application(MV3000), he can easily register the system and...
  • Page 65 network setting. Just login to ezP2P™ Cloud Server (www.ezp2p.com) with your own account and enjoy thumbnail preview and instant live monitoring. REGISTRATION (in the ezP2P™ Cloud Server) In order to use this function, register the User ID & password in the ezP2P™ Cloud Service site (www.ezp2p.com) REGISTRATION (of the NVR to the ezP2P™...
  • Page 66 User Manual | 62 Process is shown at (). When registration is completed, auto port forwarding result will be shown in the bottom of the menu (). CONNECTION (ezP2P™ Cloud Server) Go to the ezP2P™ Cloud Service site (www.ezp2p.com) and login. The registered site list with snapshot image &...
  • Page 67: Backup

    BACKUP 4.6.1. Manual Backup User can easily archive video while viewing the video playback. In live mode, click the [BACKUP] icon in the menu bar to open the backup menu. In playback mode, press the [QUICK BACKUP] icon in the menu bar. Pressing it once will indicate the start time for the backup file.
  • Page 68 User Manual | 64 To playback a single channel, click [SINGLE CH] tab () and select an SSF file to playback and drag it to the viewing area. To playback multiple channels, click [MULTI CH] tab and ‘Search” to open the folder that keeps all SSF files.
  • Page 69: Web Surveillance Through Internet Explorer

    Web Surveillance through Internet Explorer The VMAX IP Plus has a built-in web server by itself. This allows you to access the system by ordinary web- browser via network for live monitoring, playback or remote configuration without installing any additional software.
  • Page 70 User Manual | 66 Active-X Installation If the P/C doesn’t have Active-X installed, installation guide message will appear automatically. Click ‘install’ and follow the installation wizard to complete the ActiveX installation. To avoid download restrictions for the Active X file, make sure that Active X controls are enabled in the web browser’s security settings.
  • Page 71: Web Monitoring

    Web Monitoring Once the Active X files are properly installed, the live view from the NVR will appear on the web page automatically. User can select other menus such as PLAYBACK and SETUP, or LOGOUT. LIVE User can select which channels to view in live mode, set the reconnection time interval in case of connection loss, and connect or disconnect all channels.
  • Page 72: Web Playback

    User Manual | 68 FULL SCREEN User can change view to full screen. Right-click on the screen to exit full screen mode. Web Playback To remotely playback video from the NVR, click “PLAY” on the top of the window. PLAYBACK TIME Select the date and time and click “GO”...
  • Page 73: Setup

    Setup [Menu of Setup] Main Classification Sub Classification INFORMATION USER SYSTEM DISPLAY CONFIGURATION CAMERA DEVICE AUDIO KEYBOARD SENSOR EVENT MOTION ALARM EXTRA ALARM CAMERA RECORD SCHEDULE QUICK SETUP NETWORK NETWORK DDNS NOTIFICATION Note This NVR system has its own built-in web server. Therefore, this web CGI screen is directly supported from the built-in web server of NVR regardless of Internet connection.
  • Page 74 Check the HDMI / VGA cable connection with the NVR. Remove all the cable connections, except for the monitor cable, and then apply power to the NVR again. In case that the display screen is stopped at logo screen, please contact Digital Watchdog’s technical support for additional information.
  • Page 75 7. Image on the remote software has suddenly disappeared after displaying for a short time. Some ISP restricts upload data/traffic volume. Please contact your ISP. 2) Upload traffic restriction can be easily checked with the following steps. > Turn off the power of your Modem & Router. >...

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