Digital Watchdog VMAX IP Plus User Manual

Digital Watchdog VMAX IP Plus User Manual

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USER MANUAL
※ The picture might differ according to the specification and model.
※ Contents of this user manual are protected under copyrights and computer program laws.
Rev: 12/21
Before operating the system, please read this User Manual and retain it for future
reference.

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Summary of Contents for Digital Watchdog VMAX IP Plus

  • Page 1 USER MANUAL ※ The picture might differ according to the specification and model. ※ Contents of this user manual are protected under copyrights and computer program laws. Rev: 12/21 Before operating the system, please read this User Manual and retain it for future reference.
  • Page 2 WARNING TO REDUCE FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. The installation should be made by a qualified service person and conformed to all local codes.
  • Page 3 Cautions Read Before System Operation. Follow these details to prevent material damage or personal injury. Signs of Caution and Warning General Warning 1. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. 2.
  • Page 4: Table Of Contents

    Table of Contents GETTING STARTED ..........................4 ............................4 HECKING UPPLIED TEMS ................................ 5 YSTEM TARTUP ..............................6 YSTEM HUTDOWN ............................... 6 YSTEM XPLANATION STARTUP WIZARD ........................... 11 ................................. 11 ANGUAGE ................................11 HDD F ................................12 ORMAT ................................. 13 ETWORK ............................
  • Page 5: Getting Started

    VMAX ® IP Plus™ User Manual Getting Started Checking Supplied Items Make sure that you have the following items supplied with your NVR. If any of these items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterward.
  • Page 6: System Startup

    VMAX ® IP Plus™ User Manual System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. The boot logo will display.
  • Page 7: System Shutdown

    VMAX ® IP Plus™ User Manual System Shutdown To turn off the power, click the exit button [ ] the Toolbar and then click [SHUTDOWN] in the pop- up screen as below. Do not pull off the power by pulling the power plug. Input the password and click [OK] to shut down the system.
  • Page 8 7 | VMAX IP Plus™ NVR Back Panel Connection Diagram * Back panel ports and location may differ according to the model. The model shown in the diagram above is the 16CH DW-VP16xT16P NVR. ** The audio input port in the NVR is disabled by default. For audio recording, use an audio input supported IP camera.
  • Page 9 User Manual | 8 IR Remote Controller (Optional Item) Power: System ON/OFF NVR ID Selection Numeric Button: Channel selection or Password input PTZ Button Preset Button: Select Preset in PTZ mode Focus Button: Focus IN/OUT in PTZ mode ZOOM Button: Zoom IN/OUT in PTZ mode Preset Tour: Tour ON/OFF in PTZ mode Direction Button 10.
  • Page 10 9 | VMAX IP Plus™ NVR The Toolbar in Live Mode In live view, move the mouse cursor to the bottom of the screen to show the menu bar. Menu Click on the menu button to access NVR’s main menu screen. See “3.12. Setting” for details.
  • Page 11 User Manual | 10 The Toolbar in Playback Mode In the Playback view, move the mouse cursor to the bottom of the screen to show the menu bar. Channel Indicates the currently selected channel. Intelligent Search Bar Shows recording status for the selected channel from 00:00 to 24:00. A white-vertical line indicates the time currently displayed.
  • Page 12: Startup Wizard

    11 | VMAX IP Plus™ NVR Startup Wizard When the NVR is launched for the first time, the STARTUP WIZARD will appear. This wizard helps you setup the NVR’s most basic settings for proper functioning. You can access the Startup Wizard screen...
  • Page 13: Hdd Format

    GPS Mode: Connect USB type GPS device and click [SYNC NOW] HDD Format Digital Watchdog’s NVRs are shipped with pre-installed HDDs that are formatted and ready to be used. There is no need to format the HDDs out of the box.
  • Page 14: Network

    13 | VMAX IP Plus™ NVR HDD FULL Select “Overwrite” or “Stop recording” when HDD is full. • Overwrite: NVR deletes the oldest data and records new data. • Stop recording: NVR stops recording. HDD CHECK Click ( ) next to each HDD to view full information of each HDD such as model name, serial no, capacity, bad sector ratio, lifetime (used time) and temperature.
  • Page 15 User Manual | 14 recommended to assign the NVR a DHCP address and let it auto-discover all the proper network settings, and then change the Network Type back to Static IP and save the changes IP ADDRESS Displays the NVR’s IP address. If DHCP is selected, the IP address will automatically adjust to match the network’s requirements.
  • Page 16: Camera Management

    15 | VMAX IP Plus™ NVR Camera Management The Camera Management menu allows you to search, register and manage your IP cameras. “3.2 Camera Registration” for more information. Auto-Configuration (1) The NVR will scan the network for all supported cameras and automatically register them to the available channels.
  • Page 17: Product Registration & Finish

    User Manual | 16 Product Registration & Finish Register the NVR and user information for technical support and maintenance. When the setup wizard is completed, click “FINISH” to close and go to the live view screen. -16-...
  • Page 18: Operation

    NVR. Note As part of the cybersecurity settings of the NVR, the VMAX IP Plus will assign passwords automatically to DW IP cameras added with a blank password. If a camera is added to the NVR for the first time, without having its password set from the IP Finder™, the NVR will automatically assign it a new password.
  • Page 19 User Manual | 18 Camera Connection through Network The NVR supports three ways to search and register cameras to the NVR. The AUTO CONFIGURATION option allows the NVR to scan the network and automatically register the first cameras it finds to the available channels. The DRAG &...
  • Page 20 19 | VMAX IP Plus™ NVR Advanced Search 3.2.2.3. The Advanced Configuration menu allows you to search for cameras with advanced configuration options, manage assigned cameras and manually add cameras using individual URLs. Click [SEARCH] to automatically search all cameras on the network.
  • Page 21 User Manual | 20 Multi-Select 3.2.2.4. Check the box next to [CAMERA MULTI SELECT] to select multiple cameras from the search results. Selected cameras will be highlighted in green.    Once all search results are displayed, the user can sort the table by the different columns such as protocol, IP Address, Hardware and Name, by clicking each property tab.
  • Page 22: Deleting Cameras

    21 | VMAX IP Plus™ NVR Select channel number to register. Select protocol (ONVIF, RTSP, FOCUS and VHT) of the camera. Registration is available with one of the following. – IP Address, RTSP URL, or ONVIF URL Input necessary information with button and click [GET STREAM] button to get streams information.
  • Page 23: Camera Setup

    User Manual | 22 Camera Setup Users can change the setup of the registered camera. Setup for Each Camera Go to Advanced Configuration by clicking [ADVANCED] in Camera Management (Menu > Record). Go to setup mode by clicking the [SETUP] button next to the desired camera. You can also access the camera’s setup menu by right-clicking anywhere on the screen during live view and selecting [CAMERA SETUP].
  • Page 24 Digital Watchdog’s CCIP feature encrypts the RTSP stream, adding a layer of security. The CCIP encryption works when the VMAX IP Plus system sends a request to encrypt the stream from the camera. The camera then encrypts its RTSP stream a second time, over the user ID and password.
  • Page 25: Live Display Mode

    User Manual | 24 Select the model or camera multi-select to setup. When selecting the ‘Model’ method, all cameras with the same model’s name will be selected. When selecting ‘Camera multi-select’, the user can select the camera wanted to set. If you set the desired camera to ‘ON’, the user can setup the settings of the cameras set to ON.
  • Page 26 25 | VMAX IP Plus™ NVR Icons In live mode, icons will appear on the screen to notify of the system mode or status. The icons shown at the right-upper corner The icons shown at the right-bottom corner on of each channel screen...
  • Page 27 User Manual | 26 control a specific channel, put the mouse cursor on that channel and then click the right button. DISPLAY MODE Change the screen display mode from the available split options. CHANGE NEXT CH View the next channel or next group of cameras in the current split mode.
  • Page 28 27 | VMAX IP Plus™ NVR Search recorded video in preview search or advanced preview search modes. See 3.10 Smart Search for more information. SPECIAL CAM SEARCH Search a special camera log for video analytics. See 3.11 Special Cam Search for more information.
  • Page 29: Ptz Operation

    User Manual | 28 [POE Monitoring] [Event Monitor] HEALTH CHECK Display the NVR’s system, network, camera, and HDD information as text. Select what information to display and setup the check cycle time. MENU Open the main menu setup screen. PTZ Operation To operate a PTZ camera, the channel which is connected to a PTZ camera should be in full-screen mode.
  • Page 30: Playback Recorded Images

    29 | VMAX IP Plus™ NVR Note Full PTZ functions are available by using the USB mouse, IR remote control, or keyboard controller. The availability of functions depends on the camera’s ONVIF integration. Consult the camera’s manual for more information.
  • Page 31 User Manual | 30     Date/Time (1) Shows the date & time of the image that is being displayed. Toolbar (2) Contains playback control, recorded data check, screen mode, etc. (See “1.3.4. Toolbar on Playback Mode” for more information.) Pop-up Menu (3) •...
  • Page 32: Search Recorded Image

    31 | VMAX IP Plus™ NVR Search Recorded Image Search recorded images by date and time, first and last data, events, bookmarks, etc. Note To enter the search options menu: In Playback mode, right-click to enter the popup menu and select the search menu.
  • Page 33 User Manual | 32 Search Date/Time Enter the desired date and time on the calendar screen. Use the arrow button or mouse to move to each day/month/year and time category for selecting second / minute/hour/month/year. Days with recorded data will be highlighted in red and “*” next to them. First Data Go to the first screen of the recorded image.
  • Page 34 33 | VMAX IP Plus™ NVR Event Log Find events such as sensor activation, motion detection, video loss, HDD full, or keyword.     Select a date to search. Select log type to search. Users can search for individual events or all at once.
  • Page 35 User Manual | 34 Transaction Verification Search text from a Transaction Verification™ integration such as a POS device. Input the search information (channel #, date, time & keyword) and then click [SEARCH] to view search results. Enter a keyword to filter the results. Click [PLAY] to go to playback video and transaction data. Bookmark Bookmark search allows you to can check, modify and delete bookmarks.
  • Page 36 35 | VMAX IP Plus™ NVR Smart Search Users can search recorded video in split-screen mode by the hour or minute units. Smart Search supports two different modes – Preview Search and Advanced Preview Search. Preview Search Preview search breaks down a day’s worth of recorded video for a camera into 12 still images, one for each hour.
  • Page 37: Special Camera Search

    User Manual | 36 Special Camera Search 3.10 Video Analytics Search video analytics log for events such as object removal, scene change, video blur, video case, line crossing, intrusion, crowd density, people intrusion, people counting and face detection. NOTE: To view the special camera search, users must be in single-channel view mode. NOTE: The camera must support video analytics capabilities.
  • Page 38: Dst Setting And Image Playback

    37 | VMAX IP Plus™ NVR DST Setting and Image Playback 3.11 Daylight Saving Time (DST) starts at 2:00 AM local time on the 2nd Sunday of March and ends at 2:00 AM DST on the 1st Sunday of November. During DST, the NVR’s clock will be adjusted according to the regional time zone.
  • Page 39: Megapix® Iva™ Analytics

    User Manual | 38 MEGApix® IVA™ Analytics 3.12 IVA Settings When a MEGApix IVA or IVA+ IP camera is connected to the NVR, the system will display [IVA EVENT] at the bottom of the screen. The camera’s preview will include the existing rules’ zones and when an IVA event occurs, an event notification icon will appear on the top right of the camera’s display.
  • Page 40 39 | VMAX IP Plus™ NVR • SHOW OBJECT AREA: This shows the area of a detected object. NOTE: To enable the SHOW EVENT AREA, this option must be disabled. • SHOW OBJECT TRAIL: This shows the trail when a detected object is moving •...
  • Page 41 User Manual | 40 ALARM MANAGER Set the IVA EVENT ALRAM If the user checks 'USE', the setting window is activated and the user can set the event alarm name, type, and notification type (pop-up, buzzer, relay, etc.). • Set the alarm event type. •...
  • Page 42 41 | VMAX IP Plus™ NVR MEGApix IVA EVENT SEARCH To search for IVA analytics events, go to the popup menu > SPECIAL CAM SEARCH > IVA EVENT. Select IVA EVENT from the drop-down list options. Use the date and type filters to narrow down search results.
  • Page 43: Setting

    User Manual | 42 Setting The general setting structure consists of “System”, “Device”, “Event”, “Record”, “Network” and “Backup”. Each Setup menu consists of sub-menus and additional categories. Main Classification Sub Classification INFORMATION USER SYSTEM DISPLAY SETTINGS CAMERA AUDIO DEVICE TRANS. VERI. KEYBOARD SENSOR EVENT...
  • Page 44: System

    43 | VMAX IP Plus™ NVR System Information SITE NAME Enter a site name to differentiate the NVR from other sites. KEYBOARD ID Setup SITE ID to match the ID settings of a keyboard controller. The keyboard model and BUAD RATE must be setup in “MENU >...
  • Page 45 User Manual | 44 Time Sync Server in “SYNC SERVER”. The NVR’s time clock will be synchronized with the server by interval time set in “TIME SYNC CYCLE”. • NTP Mode: “pool.ntp.org” is the recommended NTP Server. To activate, set the TIME ZONE of your local area and then click [SYNC NOW].
  • Page 46 3. Once the system detects the USB drive, it will display the firmware file under ‘CURRENT VER’ and the ‘NEW VER’. 4. Click START to begin the upgrade process. Upgrading system using Digital Watchdog’s Automatic Firmware Upgrade via FTP server: Select FTP in the drop-down options under ‘Method’. 2. Enter the FTP’s address: FTP.dwcc.tv...
  • Page 47 User Manual | 46 User The ADMIN user has full authority for system settings and can change the system password or add/delete users and assign different permission levels to them. Note The maximum number of users including an administrator is 16. User Management Admin users can control authorization for each function.
  • Page 48 47 | VMAX IP Plus™ NVR Display Set the sequence to dwell time, Display Resolution, OSD display options and spot-out channel & dwell time as below picture. SEQUENCE Set the dwell time for the sequence channel display. DISPLAY RESOLUTION The system supports the following kinds of resolutions: 800x600, 1024x768, 1280x1024 and 1920x1080.
  • Page 49 User Manual | 48 HDD FULL When an HDD is full, select whether to “Overwrite” or “Stop recording”. • Overwrite Record new data over the old data in the drive. • Stop record: Stop recording when the HDD is full. HDD CHECK Click [CHECK] next to each HDD to open the health check window.
  • Page 50: Device

    49 | VMAX IP Plus™ NVR Settings STARTUP WIZARD User can register their information on the DW server. It makes you speed up when the user needs technical support from DW. FACTORY DEFAULT Reset the system to its factory configuration. All the configurations will be deleted, and the system setting will return to its original factory default.
  • Page 51 User Manual | 50 If the camera is OnVIF but the settings were not integrated via OnVIF, you will have to setup the camera's settings from the camera's menu. TITLE Designate a name for each channel. The name will appear both in the NVR and remote software. COVERT “Covert,”...
  • Page 52 51 | VMAX IP Plus™ NVR Audio (Live and Recording) Select an audio input and output during live display and match it to a specific channel. The number of audio channels may differ depending on the NVR model. When enabled, the channel will start recording video with the associated audio channel, allowing users to playback recorded video with audio.
  • Page 53 User Manual | 52 PROTOCOL Select the proper protocol of the connected PTZ camera. This field does not apply if the camera is connected to the NVR over the network via the OnVIF protocol. BAUD RATE Select the baud rate level from 2,400bps up to 57,600bps. This field does not apply if the camera is connected to the NVR over the network via the OnVIF protocol.
  • Page 54 53 | VMAX IP Plus™ NVR Transaction Verification Settings Transaction verification equipment can be connected to NVR through the RS-232 port or LAN.    Port Number of the Serial connection. For example: NO1 = COM1, NO4 = COM4.
  • Page 55 User Manual | 54 to start display and save. If there is no input, the system will display and save all data without classification per transaction. • END CHARACTER: Input the assigned character to terminate display and save. It must have START CHARACTER to work correctly.
  • Page 56 55 | VMAX IP Plus™ NVR PORT SETUP (3) Open the setup screen for the communication port. • TYPE: Setup the type of communication port. SERIAL: It is for a 1-to-1 connection between NVR and Transaction Verification device without Serial Mux.
  • Page 57: Alarm

    User Manual | 56 Alarm Sensor Users can install multiple sensors on the system to get the pre & post-alarm recording and intensive recording functions as well. ON/OFF Turn on or turn off the sensor Select the associated camera. RELAY Select the associated alarm output.
  • Page 58 57 | VMAX IP Plus™ NVR NOTIFY Enable sensor notification via a buzzer sound and/or a pop-up warning. Note When “Camera pop-up” is enabled, in a multi-screen mode, the system will switch to single- channel mode automatically when the alarm is triggered.
  • Page 59 User Manual | 58    Note Motion detection area and sensitivity should be set, properly, in consideration of the actual motion that happened on the site. COPY SETTING To apply the settings to all cameras connected to the NVR, click on the Copy Settings button: Select the channel to get the setting from Select the property(s) to copy.
  • Page 60 59 | VMAX IP Plus™ NVR Extra Alarm Setup alarms for additional NVR abnormalities such as SMART HDD check, VIDEO LOSS, RECORDING FAILURE and DISK FULL. S.M.A.R.T. Trigger an alarm signal when HDD is about to be out of operation. Please refer to “4.1.4 HDD” to check the HDD status.
  • Page 61: Record

    User Manual | 60 Record Camera Management Users can register/delete/setup cameras by letting the NVR scan and register cameras automatically or manually search and add cameras.        [DEFAULT MODE] [ADVANCED CONFIGURATION MODE] SETUP Set the camera (Please refer to “3.4 Camera Setup”). Delete the camera (“3.3.
  • Page 62 61 | VMAX IP Plus™ NVR Recording Schedule Set a recording schedule for each camera. Select the camera to set a schedule or “All”. Recording can be set by each hour from 00 through 23 a day, for all days of the week. You can also setup a special recording mode for holidays.
  • Page 63 User Manual | 62 will be activated Note In case the recording schedule is set by “CONT + MOT” or “MOT + SENS”, the system records by continuous or motion detection mode in normal operation. However, when motion occurs in the motion area or alarm is activated, then recording mode will switch to recording as set by “MOTION ALARM”...
  • Page 64 63 | VMAX IP Plus™ NVR Quick Setup Users can setup multiple cameras with the same recording at once.     Select the model or camera multi-select to setup. When selecting the ‘Model’ method, all cameras with the same model’s name will be selected.
  • Page 65: Network

    User Manual | 64 Network NVR can be connected to the network or internet through either fixed IP or dynamic IP by the proper setting of the NVR and router. Network NETWORK TYPE Select either STATIC IP or DHCP for dynamic IP. If DHCP is selected, the NVR will automatically configure the network settings according to the current network requirements.
  • Page 66 65 | VMAX IP Plus™ NVR WEB PORT Input the port number to use when connecting from the Web Browser. The default is 80. If your ISP blocks port # 80, you need to input another valid web port number (ex, 8080).
  • Page 67 User Manual | 66 NETWORK MONITOR Check the network status for each camera and data flow information for the NVR and cameras. MAC ADDRESS FILTER Blocks or allow specific Mac addresses from a C3 client or mobile app from accessing the NVR. NOTE: This function works only on the local network and will not work on web Login.
  • Page 68 67 | VMAX IP Plus™ NVR HTTPS/CERTIFICATES An HTTPS connection is recommended when accessing the NVR remotely, from another network. An HTTPS connection offers secure access through encrypted communication. The user must register a certificate for an HTTPS connection. The NVR provides two registration methods: •...
  • Page 69 Digital Watchdog® offers free and dependable DDNS service support. This allows you to assign the NVR a URL address rather than a long-complicated IP Address. This simplified the connection process to the NVR. The DDNS service is supported by Digital Watchdog® and is free of charge for our customers. To setup DDNS Input necessary information based on your network environment.
  • Page 70 69 | VMAX IP Plus™ NVR Notification REMOTE NOTIFY The system can send an alarm message to the IP address of a Remote Software P/C. Select REMOTE NOTIFY to use this function and set IP address & events. ADD / EDIT / DELETE •...
  • Page 71 User Manual | 70 • Connection: Set the connection type supported by the server. There are ‘Unsecure Connection/Use SSL Authentication/Use TLS Authentication’ options. • Port: Input the port number that will be used for email sending. • Password: Input password of the sending account. •...
  • Page 72 Mobile Push The system can send an event notification to the mobile device registered in the DVR. The mobile app DW Mobile Plus™ must be installed on your smartphone device before registration. Select USE MOBILE NOTIFY to use this function and select the event to notify. In the mobile app, add your DVR using the IP address or DDNS by clicking the + sign on the top right side of the app.
  • Page 73 User Manual | 72 PathFinder™ The system supports QR reading. When the PathFinder Use is selected, the PathFinder service is being used. QR code menu (PATHFINDER service is not in use) QR code menu (PATHFINDER service is in use) When users scan the QR code with DW’s mobile application (DW Mobile Plus™), they can easily register the system and monitor it.
  • Page 74: Export

    Export Manual Export Users can easily archive videos while viewing the video playback. In live mode, click the [EXPORT] icon in the menu bar to open the backup menu. In playback mode, press the [QUICK EXPORT] icon in the menu bar. Pressing it once will indicate the start time for the backup file.
  • Page 75 User Manual | 74 Backup Video Playback If [ADD VIEWER] is selected, the backup image can be reviewed on a PC with no need for additional installation. Once the backup device (USB, CD/DVD.) is connected to a PC, the files will appear in the USB’s folder.
  • Page 76 WATERMARK Verification on AVI File Convert the backup file to an AVI file to play the file in ordinary media players. Playback the SSF file in Single CH mode and click [Pause]. Click [AVI Convert]. Define the start and end times. When the AVI file is played back in the BackupPlayer, verify whether the file has been altered or not by pressing the [Watermark] button ( ).
  • Page 77: Web Surveillance Through Internet Explorer

    Web Surveillance through Internet Explorer The VMAX IP Plus has a built-in web server by itself. This allows you to access the system by an ordinary web browser via the network for live monitoring, playback, or remote configuration without installing any additional software.
  • Page 78: Web Monitoring

    Web Monitoring Once the Active X files are installed, the live view from the NVR will appear on the web page automatically. Users can select other menus such as PLAYBACK and SETUP, or LOGOUT. LIVE Users can select which channels to view in live mode, set the reconnection time interval in case of connection loss, and connect or disconnect all channels.
  • Page 79: Web Playback

    User Manual | 78 ASPECT RATIO Manually select the size ratio of the image either the original ratio or monitor ratio. FULLSCREEN Users can change the view to full screen. Right-click on the screen to exit full-screen mode. Web Playback To remotely playback video from the NVR, click “PLAY”...
  • Page 80: Setup

    Setup [Menu of Setup] Main Classification Sub Classification INFORMATION USER DISPLAY SYSTEM UPGRADE CONFIGURATION CAMERA DEVICE AUDIO KEYBOARD SENSOR CAMERA ALARM EVENT EXTRA ALARM CAMERA MANAGEMENT RECORD REGISTRATION SCHEDULE NETWORK DDNS NETWORK NOTIFICATION HTTPS/CERTIFICATES CERTIFICATE SYSTEM LOG EVENT LOG ELEVATOR LOG VIDEO ANALYTICS LOG Note This NVR system has a built-in web server.
  • Page 81: Q & A

    2) Check the HDMI / VGA cable connection with the NVR. Remove all the cable connections, except for the monitor cable, and then apply power to the NVR again. 3) In case that the display screen is stopped at the logo screen, please contact Digital Watchdog’s technical support for additional information.
  • Page 82 7. The image on the remote software has suddenly disappeared after displaying it for a brief time. 1) Some ISPs restrict upload data/traffic volume. Please contact your ISP. 2) Upload traffic restrictions can be easily checked with the following steps. >...
  • Page 83: Specifications

    User Manual | 82 Specifications MODELS DW-VP9xT4P DW-VP12xT8P DW-VP16xT16P Operating system Embedded Linux® channel 9 channels 12 channels 16 channels No. of PoE 4 Ch 8 Ch 16Ch Supported resolution IP cameras maximum 4K (3840×2160) System Communication ONVIF® protocol PoE type 100Mbps, 802.3af Speed 270fps...
  • Page 84 Health check Real-time system, network and PoE status monitoring IR remote controller (optional), USB mouse, PTZ control by System operation keyboard (optional) Power requirements 48V DC 110~240V A/C 110~240V A/C 90W total power 360 W total power 300 W total power budget, 1.875A budget, 5.5A, budget, 5.5A,...
  • Page 85: Warranty Information

    Warranty Information Go to https:/ /digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog’s warranty and RMA. To obtain warranty or out of warranty service, please contact a technical support representative at: 1+ (866) 446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST.
  • Page 86: Limits And Exclusions

    This warranty gives you specific legal rights, and you may also have other rights from vary from state to state. If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 16220 Bloomfield Ave...

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