User’s Manual | 2 Safety Information The safety information is provided for the wellness of the equipment and for the safety of the operator. Please review and observe all instructions and warnings in this manual. Note : Keep this manual handy every time you operate this equipment. Also, check with your dealer for further assistance and for the latest revision of this manual.
User’s Manual | 6 ETTING TARTED 1.1 Checking Supplied Items Make sure that you have the following items supplied with your DVR. If any of these items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterwards. Items Photo Quantity...
7 | VMAX960H CORE™ Digital Video Recorder 1.2 Connecting Peripheral Device This section describes how to connect peripheral devices efficiently to the DVR. Install the DVR on flat surface. If required, attach a rubber mount for installation. If a 19-inch rack is used with 1.5U Height case, it is recommend to install the system on a shelf and use 2.5~3U (1U=1.75 inch or 4.45 cm) space for proper ventilation.
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User’s Manual | 8 16 Channel DVR Compact Case Dimensions: 14.1” W x 2.6” H x 14” D ※When connecting power cord to the system, it is strongly recommended first to plug the power cord ARNING to the system and then plug the other side of power cord into the wall socket.
9 | VMAX960H CORE™ Digital Video Recorder 1.3 System Startup and Shutdown 1.3.1 System Startup After connecting all necessary peripheral devices such as cameras, monitors and a mouse to the DVR, power up the DVR by connecting DC12V 3A adaptor to the power jack on the rear panel. The boot log screen will appear. Please wait until the boot process is complete.
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User’s Manual | 10 1.3.2 System Shutdown and change password To power off the DVR, follow one of the options below: Right-click on the screen and select ‘Shutdown’ from the drop-down menu. Enter the username and password to power off the DVR. Right-click on the screen and select ‘Setup Menu’.
11 | VMAX960H CORE™ Digital Video Recorder XPLANATION FOR UNCTION 2.1 Front Panel 4/8 Channel DVR Compact Case Items Functions System status LED indicators Green = The system is powered and ON. LED Indicator Red = The system is currently recording...
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13 | VMAX960H CORE™ Digital Video Recorder Name Description Video-In Camera Inputs (NTSC/PAL) Audio-In Audio Input Device (with Amplifier) Audio-Out Audio Output Device (with Amplifier) Video-Out Main Composite Monitor Output Spot-Out Spot Composite Monitor Output USB Port USB 2.0 Port for Mouse Operation, Backup Device, or Firmware Update...
User’s Manual | 14 2.3 IR Remote Controller The VMAX960H CORE DVR comes with a complimentary IR remote controller. In order to use the remote controller, the ID must match on both the DVR and the controller. (Default ID # for DVR and IR Remote Controller is “1”.) If you have more than two DVRs, you can control them with the same remote controller by setting up their ‘Remote ID’...
15 | VMAX960H CORE™ Digital Video Recorder PERATION 3.1 User Log-in The DVR has various setting categories. The administrator can set the system password and <User> to prevent unauthorized changes to setting values and alteration of recorded file. Enter the <Admin> or <User> password which had been set by using the virtual keyboard.
User’s Manual | 16 3.2 Quick Startup Wizard Quick Startup Wizard is specially designed to make it much easier for the major DVR settings such as Time/Date setup, Record setup, Network setup and Quick setup. When the DVR boots up, the Quick Startup Wizard operates automatically. It can be disabled by setting in the main menu.
17 | VMAX960H CORE™ Digital Video Recorder 3.3 Live Display Mode 3.3.1 Full HD(1080p) Live Display Full HD Live Display can be supported in live mode by using its HD output. In playback mode, the maximum resolution is 960x480 / 960x576(NTSC/PAL).
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User’s Manual | 18 [9 Ch] [16 Ch] To select a channel to view in single channel mode, click on the channel using the USB mouse. To return to the previous display mode, click anywhere on the screen again. To view the pop-up menu, right-click anywhere on the display screen. To select a channel using the mouse, perform a slow and clear click of the left mouse button.
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19 | VMAX960H CORE™ Digital Video Recorder Menu Bar Menu button. When pressed, System Setup, Search, Backup, Logout will appear. Screen split options- Select from single channel, 4 channel, 9 channel, or 16-channel display. Sequence- if pressed, the system will start displaying all the channels in sequence mode. To stop, press the button again, or right click on the screen and select ‘SEQUENCE’...
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User’s Manual | 20 ZOOM- Enables/ disables digital zoom function. When enabled, icon will appear and zoomed area will be displayed on the bottom right corner. The Zoom will automatically focus on the center of the camera’s display. To adjust it, go to the small zoom display at the bottom of the camera display and move the yellow frame to the area you would like to view.
21 | VMAX960H CORE™ Digital Video Recorder 3.4 PTZ Operation Before starting PTZ control, please make sure the camera you wish to control is a supported PTZ camera and is installed and configured properly. See section 4.2.6 PTZ for setup information. To enter PTZ mode, follow one of the options below: Right-click on the screen and select PTZ Control.
User’s Manual | 22 User can automatically switch PTZ camera positions according to defined presets by using the GUARD TOUR function. The connected PTZ camera must support touring functions. “GUARD TOUR” on the pop-up menu can be enabled only in full screen mode.
23 | VMAX960H CORE™ Digital Video Recorder 3.6 Playback of Recorded Video To play a recorded video, press the Play button from the menu bar, or the Instant Play in the IR remote controller. The recorded files can be seen in rewind or fast forward modes. Press the rewind and fast-forward buttons to control the playback’s speed (x 2, x4, x8, x16, x32 real time).
User’s Manual | 24 3.7 Quick Backup during Playback User can easily archive video while viewing the video playback. See section 4.5 Backup for more information on manual backup from the setup menu. In live mode, right-click anywhere on the screen and select ‘Backup’ to open the backup menu. In playback mode, press the ‘Backup’...
25 | VMAX960H CORE™ Digital Video Recorder 3.8 Search Recording Image 3.8.1 Date/Time Search To search your recorded data by date/ time, follow one of the options below: Hover your mouse over the left side of the menu bar and click the quick Menu button, then select Search Date/ Time.
User’s Manual | 26 the system will not record nor notify the Pivot Client Software when motion occurs or a sensor is activated. Purple “Continuous” + “Motion” + “Sensor”- The system records continuously and will switch to ‘MOTION’ or ‘SENSOR’ recording mode if motion is detected in the motion area, or if a sensor is triggered during dwell time Brown “Continuous”...
27 | VMAX960H CORE™ Digital Video Recorder 3.8.3 System Log The system log search allows you to search for any changes made to the system, displaying the search results in a detailed table. To open System Log Search, select one of the following options: Click the button in the quick menu bar and select Search...
User’s Manual | 28 3.9 DST Setting DST starts at 2:00AM local time on 2nd Sunday of March, and ends at 2:00AM DST on 1st Sunday of November. During DST (Daylight Saving Time), the DVR’s clock needs to be adjusted according to regional time zone. The DVR’s time will shift one hour after the DST settings start, and the DVR will restore the time clock back to normal after DST ends.
29 | VMAX960H CORE™ Digital Video Recorder When user click the overlapped period, “Recorded video Selection” message will pop up. Select whether to play DST data or Non-DST data. Click OK to play DST image. Click CANCEL to play Non-DST image.
User’s Manual | 30 ETTING General settings structure consists of “System”, “Device”, “Record”, “Network”, “Backup,” and ‘Quick Setup”. To open System Log Search, select one of the following options: Click the button in the quick menu bar and select Setup Menu. Right-click anywhere on the screen and select Setup Menu.
31 | VMAX960H CORE™ Digital Video Recorder 4.1 System 4.1.1 System Info The System Info sub-menu includes the following options: Date/ Time, HDMI Resolution, Language, Remote ID, Version & System Upgrade, Video Signal, IP & MAC Addresses, Keyboard Setup, NTP Setup, Display Setup, and Screen Saver Setup.
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User’s Manual | 32 Click “OK” to confirm. Upgrading system using Digital Watchdog’s FTP server: Select FTP in the drop-down options under ‘Method’. Enter the FTP’s address: ftp.dwcc.tv The FTP server address is subject to change without a prior notice NOTE Enter the username and password (these should be filled out automatically).
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33 | VMAX960H CORE™ Digital Video Recorder Display Options- Setup OSD information in live and playback modes, transparency, spot output, sequence dwell time, spot-out dwell time, and pop-up camera OSD: Select which information to display in the OSD on each channel in Live.
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User’s Manual | 34 4.1.2 User Master user is always the Admin with factory default of No password. This user cannot be deleted. It is recommended to change the Admin’s password for extra security. The admin user can designate a new user with different permission levels by functions, menu access and live &...
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35 | VMAX960H CORE™ Digital Video Recorder 4.1.3 Export/Import Copy the system configuration values from this DVR to save for your records or copy to another DVR. “Export” allows you to copy the settings to a USB memory device. “Import” allows you to apply previously saved settings from a USB device and override the current DVR settings.
User’s Manual | 36 4.1.5 Factory Default With an authorized password, you can reset the system back to its factory default configuration. You can select which configurations to reset to default, or select all for an overall factory reset. You can also chose to enable the Quick Startup Wizard after reset.
37 | VMAX960H CORE™ Digital Video Recorder 4.2 Device There are seven sub menus in the Device menu, including Camera, Audio, Sensor, Motion Alarm, Extra Alarm, and PTZ. 4.2.1 Camera Users can setup the camera’s title, brightness, contrast, color, motion sensitivity, and audio mapping. The motion area setup is the entire camera area.
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User’s Manual | 38 4.2.2 Audio Select the audio input and output for live display and match the audio input to a designated channel. (Please refer to Section 4.3.1 Camera Record for audio recording information). Adjust the audio volume using the volume control panel, enable or disable audio recording for each channel, and enable or disable audio during live video.
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39 | VMAX960H CORE™ Digital Video Recorder Preset- Assign apposition for the camera to move to when a sensor is triggered. (This option requires a PTZ camera. See section 4.2.7 PTZ for more information). Relay- OFF/ON- enable or disable relay output when a sensor is activated.
User’s Manual | 40 4.2.4 Motion Alarm Select Motion alarm to record only when motion detection is triggered by DVR S/W upon user’s defined motion area. An alarm signal is sent via the selected sensor-out channel. To enable, check the box next to each channel, select the notification option (beep and/ or camera popup), select to enable a relay output when motion alarm is triggered, and set the dwell time for recording.
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41 | VMAX960H CORE™ Digital Video Recorder 4.2.6 PTZ Full control and setup of supported PTZ cameras is available in this menu. For more information on controlling PTZ cameras in live mode, see section 3.4 PTZ. Use this setup menu to setup a PTZ camera, adjust the camera’s zoom, focus and iris (on supported models), adjust the pan, tilt and zoom control speed, or setup presets pan, tour and guard schedules.
User’s Manual | 42 4.3 Record Users can configure various record settings such as Continuous, Event, and Panic for each individual channel in the Record Setup Menu. 4.3.1 Record Setup Go to Record Setup. If Quick Setup is selected, record setup will be disabled. To enable, go to Setup Menu > Quick Setup and disable the ‘Use Quick Setup’...
43 | VMAX960H CORE™ Digital Video Recorder 4.3.2 Panic Record Configure Panic Record settings. These settings are when emergency or panic recording is enabled by a user. To start emergency recording during live view, click the icon from the menu bar at the bottom of the screen. It is highly recommended to use the maximum resolution, FPS, and quality for this recording type.
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User’s Manual | 44 4.3.4 Holiday Setup a specific day as a holiday to assign it different recording schedules. Go to the ‘Holiday’ tab. Select a day from the calendar by clicking on it. Select the repeating options. Select to repeat this holiday settings for the same day every year, or for the same day of the week of that month.
45 | VMAX960H CORE™ Digital Video Recorder 4.4 Network 4.4.1 Network Use the Network Setup page to configure the DVR’s network settings (for remote connections), DDNS address, and e-mail and software notifications and setup the DVR’s true health check options.
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User’s Manual | 46 Bandwidth Limit- you can limit the Mbps used by the DVR. This is recommended for networks with limited bandwidth. Contact your network administrator for more information. UPnP (Universal Plug and Play) - UPnP is a plug-and-play feature that allows the DVR to be automatically ...
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4.4.3 DDNS Digital Watchdog® offers free and reliable DDNS service support. This allows you to assign the DVR a URL address rather than a long complicated IP Address. This simplified the connection process to the DVR. The DDNS service is supported by Digital Watchdog®...
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User’s Manual | 48 4.4.4 Notification On this setup menu, you can setup the DVR to send event notifications to a remote software or an e-mail address. Notifications Setup- the DVR’s outbound notifications messenger needs to be setup in order to send notifications. ...
“C + M”, “MOTION”, “SENSOR” or “C+ S” for REMOTE NOTIFY or E-Mail NOTIFY to function properly. 4.4.1 Health Check The VMAX960H CORE offers a true DVR health monitoring, with pop-up messages and e-mail notification on video loss, recording failure, and storage failure. To setup: Check the box next to "Enable Health Check"...
User’s Manual | 50 4.5 Backup 4.5.1 Backup Archive video from the DVR’s files to an external storage device. You can also backup video using the “Quick Backup” during playback. See section 3.7 Quick Backup during Playback for more information. Connect USB drive with sufficient storage to the DVR and press ‘Scan’.
51 | VMAX960H CORE™ Digital Video Recorder 4.6 Quick Setup Quick Setup simplifies recording configuration by allowing the user to set all cameras to record according to how many days of data you want, or by resolution. If the ‘Use Quick Setup’ box is checked, all recording options under the Record menu will be disabled.
LIENT The VMAX960H CORE DVR has a built-in web server, allowing the user to access the DVR using an ordinary web-browser over a network. The web client allows you to view live monitoring, playback, or remote DVR configuration without installing a remote client software.
53 | VMAX960H CORE™ Digital Video Recorder 5.2 Web monitoring 5.2.1 ActiveX Installation The first time you access your DVR via the Web viewer, you will be asked to install an Active-X file before monitoring live video. Please follow the installation process to complete the Active-X installation. Without it, you will not be able to view video from the DVR.
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User’s Manual | 54 5.2.1 Web Client View ⑭ ⑬ ① ② ③ ④ ⑫ ⑪ ⑩ ⑤ ⑥ ⑦ ⑨ ⑧ Title Function Connection Mode View the DVR in Live or Playback Mode. Connection Option Connect or Disconnect from the DVR. PTZ control options, including virtual direction arrows, zoom, focus, and preset management.
55 | VMAX960H CORE™ Digital Video Recorder 5.2.1 Web Client Operation Monitor live video in 1, 4, 9 or 16 screen modes (depending on how many channels the DVR has). To view a camera single channel mode, double-click on the screen. You can also change to a single channel-viewing mode by clicking the mode icon located at the bottom of the screen.
User’s Manual | 56 5.3 Web Playback Using the DVR’s web client, you can remotely playback video from the DVR by clicking “SEARCH” in the top of the left side panel. To connect to the DVR in search mode: Check the box next to ‘Search’ Press the “Connect”...
57 | VMAX960H CORE™ Digital Video Recorder 5.4 Web Configuration The DVR can be remotely configured using the web client. This option is available only when connecting to the DVR remotely using the ‘admin’ user. To enter the DVR’s remote setup, press the ‘Remote Setup’ button on the top right side of the screen. The menu options will be identical to those available on the DVR itself.
IVOT UIDE Pivot™ is a powerful and flexible central monitoring software, available free with any Digital Watchdog® analog recording solution. The Pivot software allows for simultaneous remote monitoring and management of up to 128 sites, with each channel capable of performing separate tasks and commands. The software includes powerful monitoring features such as...
User’s Manual | 60 Select what Icons and shortcuts you wish to install on your desktop and press Select to begin installation. When the installation is complete, select whether you want to launch the software and select “finish”. 6.3 Software removal To uninstall Pivot™, press UNINSTALL Pivot from the Start Menu of your PC.
61 | VMAX960H CORE™ Digital Video Recorder 6.4 Basic Operations To launch the Pivot™ software, click on the desktop icon or go to START > All Programs > Pivot. 6.4.1 Log In The default ID is Administrator, and there is no default password. The administrator account has the highest level of authority...
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63 | VMAX960H CORE™ Digital Video Recorder Item Description Main Toolbar The Main Toolbar has three selectable tabs: Main, Export and Setup. (Setup Tab) In the Setup tab, there are CMS, Remote and Backup Setup. Main Toolbar In the Export tab, users can save a JPEG, AVI or Print images of (Export Tab) selected video.
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User’s Manual | 64 6.4.4 Main Toolbar – Export Item Description Capture an image of the selected channel. If you are in multi-channel view, the Image selected channel will appear with a yellow frame. The image saves as a JPEG in the ‘My Documents’...
65 | VMAX960H CORE™ Digital Video Recorder 6.4.6 Site List The Site List displays all of the sites that are currently setup for remote connection with the Pivot software. To view a device from the sites list: Click on the site’s name and drag it from the site list panel onto the viewing area.
User’s Manual | 66 Button Description Directional 8 directional arrows allow you to move the PTZ camera. Navigation Zoom Zoom In and Zoom Out (on supported models). Focus Adjust the focus of the PTZ camera (on supported models). If Virtual PTZ is activated, control the PTZ camera with a mouse directly on the Virtual PTZ channel’s screen (on supported models).
67 | VMAX960H CORE™ Digital Video Recorder The search table displays 24 hours for the selected day. You can couple-click on a selected hour to view a detailed time search as seen below. Detailed search is available on a 5-minute basis.
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User’s Manual | 68 Select Event Log from the drop down list. Select the search date and time from the drop-down calendar. Results will display automatically. Start playback by double-clicking the Index number of each even list. 6.4.10 Audio & Bookmark Controls Use the Audio control buttons to enable and disabled audio in live and playback modes.
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69 | VMAX960H CORE™ Digital Video Recorder Channel’s border will appear in red. Selected channel’s border will appear in yellow. Channel’s name, date & time will appear in red on the top left-hand corner of the channel. ...
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User’s Manual | 70 6.4.14 Quick Site Access Menu Right clicking on a site in the site list panel will bring up a quick access menu. From this menu, you can: Add a new site to your list. Edit currently selected site. ...
71 | VMAX960H CORE™ Digital Video Recorder 6.5 Pivot Functions 6.5.1 Event Search To start the software’s event search for a single site: Right-click on the site from the site’s list and select Event Search.. Connect to the DVR by confirming the IP address, port number, username and password and pressing ‘Connect’.
User’s Manual | 72 6.5.2 Remote Backup To start the software’s remote backup for a single site: Right-click on the site from the site’s list and select Remote Backup. Connect to the DVR by confirming the IP address, port number, username and password and pressing ‘Connect’. Press ‘Create a Directory’...
73 | VMAX960H CORE™ Digital Video Recorder 6.5.3 Firmware Upgrade To start the software’s remote firmware upgrade for a single site: Right-click on the site from the site’s list and select Firmware Upgrade. Connect to the DVR by confirming the IP address, port number, username and password and pressing ‘Connect’.
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User’s Manual | 74 6.5.4 Multi-Monitor View The Pivot software supports multi-monitor viewing for large-scale application that require more than one monitoring screen. To activate, click the Multi Monitor in the Main Menu bar. An additional window with the same split display as the main window will appear. You can drag the new window to a secondary monitor.
75 | VMAX960H CORE™ Digital Video Recorder 6.5.6 Thumbnail Search Click Thumbnail in the main toolbar to run the Thumbnail Search. This feature is available only in Search mode. Make sure you are in playback mode. Select the channel you want search in thumbnail mode.
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User’s Manual | 76 6.5.7 Bookmark Click icon in the bottom right corner under the video display screen to bookmark a selected one-channel search data. The bookmarked video will start from the time you pressed the bookmark button. Once the selected search data is bookmarked, the bookmark data is listed with an image in the bookmark list as shown below.
77 | VMAX960H CORE™ Digital Video Recorder 6.6 Pivot Setup The CMS Setup includes software setup options such as site registration, network and user setup, display, event, and misc. setup. 6.6.1 Registration Add, Modify, Import, Export or Remove sites from your sites list.
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OK. Press ‘OK’ to save or ‘Cancel’ to exit. 6. If you are adding a Digital Watchdog MEGApix camera manually under ONVIF: Enter the IP address as follows: rtsp://ipaddress:554/h264 (for example: rtsp://72.243.193.200:554/h264)
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79 | VMAX960H CORE™ Digital Video Recorder 6.6.4 User Only the Administrator user can change a user’s authority. “Admin” is the built-in account for administrating the device and CMS program. To add a user: Press ‘Add’ Enter the user ID and password.
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User’s Manual | 80 6.6.5 Display You can modify what information will be displayed on the video screens by checking the corresponding boxes. Title: Turn on/off the site’s title and channel number. Date/Time: Turn on/off the Date/Time of the site. DEVICE Name: Turn on/off the name of the site.
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81 | VMAX960H CORE™ Digital Video Recorder 6.6.7 Misc. Setup the Recording Directory for image and clip exporting, Language, Auto Upgrade FTP information, and Auto Login. ① ② ③ ④ Item Description Recording Directory Decide the recording directory to save images and clips Language Select a desired language from the drop-down menu options.
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User’s Manual | 82 Chapter 7 MAC ACS C LIENT OFTWARE ANUAL...
83 | VMAX960H CORE™ Digital Video Recorder 7 MAC ACS U UIDE 7.1 System Requirement Recommended System Requirement Mac OS X 10.8(Mountain Lion) Built-in Intel CPU MAC Recommended More than 128MB Recommended More than 1GB 20MB Free Space Minimum System Requirement.
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User’s Manual | 84 Press the [Install] button to Install MAC ACS. Enter the password and Click [OK] to begin installation. When the installation is complete, the message appears as below.
85 | VMAX960H CORE™ Digital Video Recorder 7.3 Basic Operation To run the ACS on your MAC, click on ACS icon in the Application Folder. 7.3.1 Screen Layout Description Item Main Toolbar Device Management, Connect & Disconnect, Print Image, Export Image or Video, and Display Options.
User’s Manual | 86 7.3.2 Main Toolbar Button Description Site Manager Register, modify or Delete DVRs. Connect Connect to a selected site (Select the Live/ Search connection mode) Disconnect Disconnect a selected channel Disconnect All Disconnect All Channels on the display area Print Print image JPG Export...
87 | VMAX960H CORE™ Digital Video Recorder 7.3.4 PTZ Panel Supported PTZ cameras that have been properly setup in the DVR can be controlled in live mode via the ACS software. Description Button Navigation Key The PTZ camera can be moved in 8 directions.
User’s Manual | 88 7.3.6 Search Panel The Search panel is enabled only in search mode. - The search panel shows record information for each channel, with each color indicating a different recording mode: No Record Background Color Continuous (Yellow Color) Panic (Red Color) Alarm (Orange Color) Motion (Green Color)
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89 | VMAX960H CORE™ Digital Video Recorder 7.3.8 Site Manager To add, modify, or remove DVRs from your site’s list, press the Site Manager Button. Press to add a DVR entry. The system will fill out the information automatically. To change the default values, double-click on each column.
Port forwarding will tell the router that all data received via those specific ports, will be redirected to the DVR. For the VMAX960H Core, you will need to port forward the two following ports: Mobile Port: 9010 (Default)
User’s Manual | 112 10 A PPENDIX PECIFICATION Model 16CH Front Image H.264 Compression 1 x SATA 1 / II / III 2 x SATA 1 / II / III HDD Interface Embedded Linux Operation System 4BNC 8BNC 16BNC Input Video 1 x HD Output (1080p Live Display), 1 x Composite, 1 x Analog Spot out Output...
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113 | Appendix : Specification Model 16CH Central Management System Remote Live monitoring, Playback & System Configuration Web(IE) Management Internal Backup Device Local backup by USB memory stick (2ea) , External Network backup by CMS support Multi-Language, System Upgrade by USB & Network, Help menu on Major Function, Call Monitor Configuration, Advanced Function Import &...