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Troubleshooting
Whenever the printer stops or operation is not possible, check the operation panel display for messages. In most cases these messages will give
sufficient information to return the machine to an operating condition. In cases where this information is not enough, check the list below for
more information. This section describes problems relating to the printer only. For peripheral issues, see the appropriate sections.
Problem
Check
Printer does not operate.
Printer plugged in?
Main power switch on?
Message indicating need to load paper displayed?
Message indicating need to replace the toner cartridge displayed? (ERROR
indicator lit at the same time on the operation panel of the main unit?)
Message indicating a paper misfeed displayed?
same time on the operation panel of the main unit?)
Solution or Cause
Plug the printer into a grounded outlet.
Turn on power switch.
Load paper.
Replace the toner cartridge. (Read before installing the product. ).
ERROR
indicator lit at the
Remove misfed paper.
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