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Troubleshooting (cont.)
Problem
Check
The orientation of the image
Printer driver orientation setting correct?
is incorrect on the print.
Image loss has occurred. The
Zoom printing?
image is larger than paper.
Black pages.
Color image data printed?
Black and white areas are
Negative image printing?
reversed.
Printer prints in reverse
Reverse order printing selected in the application software?
order.
Printer stops in the middle of
Too much paper in the exit tray?
a print job.
Printer out of paper?
Solution or Cause
Correct the orientation in the printer driver.
Check the zoom setting in the driver.
Some color on color images may be printed as all black.
Check printer driver setting
Cancel the reverse order printing in the application software.
Remove paper from exit tray.
Load paper.
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