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Troubleshooting (cont.)
Problem
Check
Printer is on but data is not
Correct interface cable properly connected between the printer and your
received.
computer?
Correct printer driver installed?
Has the printer been selected properly in the application software or, when
the printer is being used as a network printer, has it been properly registered
on the network?
Data is received but not
Is paper of the specified and type loaded in the printer?
printed.
Printer cannot be selected
Printer driver installed correctly?
from computer.
Solution or Cause
Ensure that the correct interface cable is connected between the printer and
your computer.
Install the appropriate printer driver.
Ensure that this printer is selected in the application software or use an
appropriate utility to check that the printer is registered on the network.
Load paper, select another paper size or cancel printing
Install the printer driver correctly.
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