Application Sharing Does Not Start; Windows Presentation Sharing; Mtw No Telephone Number In Email Invitation; Mtw Add Contact Window Does Not Appear - Alcatel-Lucent OpenTouch Troubleshooting Manual

Alcatel-Lucent OpenTouch R1.x Troubleshooting guide
Symptom : MTW does not provide the right call number
Solution : check the DAS Rule

13.6.18 Application sharing does not start

Symptom : when stating application sharing the pop up appears : error call_max (*data1*),(*data2*)
Solution : check the users/licenses parameters about max appshare legs and max audio ports set it to 12

13.6.19 Windows presentation sharing

That is not supported in OpenTouch 1.0
Now supported with DCS R1.3

13.6.20 MTW no telephone number in email invitation

Symptom : the email invitation to the conference does not contains the telephone number to join
Solution : add i it in ACS configuration Provisioning-> Organizations -> Phones

13.6.21 MTW add contact window does not appear

Symptom : MTW
add contact window does not appear
Solution : and login with you id
http://serverurl/webclient
TG0064 94/182 Ed.15 / June 2013