Panasonic KX-TDA200 Features Manual page 52

1.2.2 Incoming Call Distribution Group Features
When there are no available extensions in an incoming call distribution group, the group members can
receive the Call Waiting tone. To use this feature:
•
Select the Group Call Waiting mode through system programming. This determines the distribution
method for waiting calls.
•
Member extensions must assign the Call Waiting mode individually, or they will not be notified. (®
1.1.3.3 Call Waiting)
[How the Group Call Waiting Feature Activates]
Programming Conditions
Group Call
Waiting Mode
Distribution
All
* Incoming calls enter the queue immediately. Member extensions do not receive the Call Waiting tone.
[Example]
Group Call Waiting mode: All
•
Group call distribution method
•
for idle extensions: UCD
[ICD Group Button for Group Call Waiting]
The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method
as follows:
a.
Ring: The Group Call Waiting feature activates for all busy member extensions (even when the
extensions do not have ICD Group buttons) simultaneously for only one incoming call—additional calls
will wait in a queue.
b.
UCD/Priority Hunting: The Group Call Waiting feature activates on an idle ICD Group button located
on busy member extensions in a certain order. (This order depends on the type: UCD or Priority
Hunting.) Calls will arrive at idle buttons until all ICD Group buttons are occupied—additional calls will
wait in a queue.
52 Feature Guide
Group Call
Distribution Method
UCD
Priority Hunting
Ring
UCD/Priority Hunting/
Ring
Result
Group Call Waiting
Distribution Method
UCD
Priority Hunting
Not available*
Ring
All extensions hear the Call
Waiting tone (Ring).
Capable
Telephone
PT/PS with idle
ICD Group button
Any telephone