Add A Note To A Call; Redial A Number - Splicecom PCS 410 User Manual

Add a Note to a Call

During a call you may wish to make notes about the call, for example, the caller's name, the
details of his enquiry etc. This information not only acts as an aide memoir for you but will also
be passed to another User of a PCS when the call is transferred.
1 Click on the Add Note icon.
2 Enter any text required in the Note box.
(PCS 400/410 – if a keyboard is not available select the More
button to access the on-screen keyboard. Select OK when
ready.)
3 Click on Add to Call
4 The text together with the name of the originator of the note and the date
and time will appear in the Call Notes pane of Call Status.
5 This information will be passed on with the call if transferred.
The Call Notes pane can be enlarged by pressing or clicking within the pane. Press or click
within the pane to return to the original size.
Please note: If the Add to Contact button is displayed this means the call has been made to or
received from a number stored on the Contacts database. For further information please refer to
page 54.

Redial a number

A call made from your PCS will be logged in the Redial Number list and the number can be
redialled.
1 From the Call Control toolbar select the Redial icon (this icon is also
available within the Dial Pad).
2 The Redial Number list will appear.
3 The date and time of when you made the call will be displayed, together
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PCS 400/410 and 50 User Manual
Call Handling
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Call Handling
PCS 400/410 and 50 User Manual