When The Internal Number You Have Called Is Busy; Priority Call; Making A Priority Call; Giving A Telephone The Ability To Make Priority Calls - Nortel Enterprise Edge Feature Programming Telephone Manual

When the internal number you have called is busy

Priority Call

ƒfl·
If you get a busy signal or a Do Not Disturb message when you call someone in your
office, you can interrupt them. Use this feature for urgent calls only.

Making a priority call

1. Press
ƒfl·
2. Wait for a connection, then speak.
A person who receives a priority call while on another call has eight seconds to
accept or block the call. For information on blocking calls see
page 109. If the person does nothing, the priority call feature puts their active call,
including conference parties, on Exclusive Hold and connects your call.

Giving a telephone the ability to make priority calls

You need to start a Unified Manager session to program this feature. See
Started on page 13 for more information.
1. Select Terminals & Sets.
2. Select a DN number.
3. Double-click Capabilities.
4. Choose a Priority Call setting: Yes or No.
Displays
Call blocked
Please wait
Priority denied
P0908510 Issue 01
Tip
Priority calls cannot be made to Hunt Group DNs. For more information on
Hunt Groups see Programming Hunt Groups
.
You tried to place a priority call to another Enterprise
Edge telephone. The person you called has blocked
your call. Try to call later.
The party you are calling has eight seconds to decide
whether to accept or reject your priority call.
The telephone you are calling has already received a
priority call or is unable to receive priority calls.
Enterprise Edge Feature Programming Telephone Guide
Making calls 49
on page 101.
Stopping calls
Getting
on