Outside Call Answered Mode Management - PABX 208AC Instruction Manual

Chapter Three
3.6.1 Disable All CO Lines
Format : * 3 #
Description: When CO line card is not installed or no CO line is connected, allows make
PABX becomes a intercom system by close all CO lines
Example: Assign PABX is a intercom system when no CO line is connected.
Operating: 1) Lifts extension 8001 and unlock, input * 3 #;

3.7 Outside Call Answered Mode Management

3.7.1 Operator Answer All Received Outside Calls ( Operator Answer Mode)
Format : * 21 #
Description: The designated extension will ring when has outside call is received at
operator mode, lifts ringing extension can answer call, also allows transfer
this call to another extension.
Operator answer mode is suits for the place where has operator to answer
calls, therefore, outside caller can talk with operator directly.
Example: Assign all outside calls are answered by operator.
Operating: 1) Lifts extension 8001 and unlock;
2) Input * 21 #;
3.7.2 Auto-Attendant Answer All Received Outside Calls (DISA)
Format : * 20 #
Description: When a caller reaches a DISA line, non of extension will ring until caller
input extension number, a message will greet caller, allows an outside caller
to access specific extension directly, the caller can dial destination extension
number during the message or after tone. In the case of caller does not know
extension number, he can dial 0 to reach operator, his call can be transferred
to another extension with the help of operator.
Auto-attendant mode is suits for the place where has not operator on duty.
Example: Assign all outside calls are answered by outgoing message (OGM).
Operating: 1) Lifts extension 8001 and unlock;
2) Input * 20 #;
3.7.3 Operator Answer Call that Received via Designated CO Line
Format : * 21 MN #
Example: Assign CO line 3 is at operator answer mode and others at auto-attendant mode.
Operating: 1) Lifts extension 8001 and unlock;
2) Input * 20 # ==> * 21 03 #;
When need to assign some CO lines are at operator answer mode, please
assign all CO lines at auto-attendant answer mode first, then assign certain
CO line at operator answer mode.
System Program
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