Questions And Answers - Gigaset E490 Manual

Customer Service & Assistance
You have questions? As a Gigaset customer, you can take advantage of our comprehensive serv-
ice offerings. You can find help quickly in this User Manual and in the service pages of our
Gigaset online portal.
Please register your phone right after purchase on www.gigaset.com/service thus enabling us
to provide you with even better service in case of questions or in case of a warranty claim.
For the customer queries, kindly fill out our Contact form under Customer care available on our
webpage www.gigaset.com/service.
In our constantly updated online service you can find:
u
Extensive information about our products
u
FAQ compilations
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Keyword search to help find topics quickly
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Compatibility database: Find out which base stations and handsets can be combined.
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Product comparison: Compare the features of several products with each other.
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Downloads for user manuals and current software updates
Our service representatives are available on the telephone for more advanced questions or in-
person consultation.
Please have proof of purchase at hand. In countries where our product is not sold by authorised
dealers, no exchange or repair service is provided.

Questions and answers

If you have any questions about the use
of your phone, you can contact us 24/7
at www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on. ¥
Press and hold the end call key
2. The batteries are flat. ¥
¢
Charge or replace the batteries
( page 9).
"Base x" flashes on the display.
1. The handset is outside the range of the base
¥
station.
The base station's range is reduced because
¥ eco mode is activated.
a
.
2. The base station is not turned on. ¥
"Please register" flashes in the display.
Handset has not been registered with the base
¥ station or has been deregistered.
Register the handset (
Customer Service & Assistance
Move the handset closer to the base sta-
tion.
¢
Deactivate eco mode (
reduce the distance between the handset
and the base station.
¢
Check the base station's mains adapter
( page 7).
¢
page 45).
page 44) or
57