Gigaset C530 ip User Manual
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Gigaset C530 ip User Manual

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C530
IP
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Summary of Contents for Gigaset C530 ip

  • Page 1 C530 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 2: Gigaset C530 Ip - Your Perfect Companion

    Gigaset C530 IP – Your perfect companion ... with impressive internal qualities. The large TFT display, user-friendly keypad and clearly laid out menu are very simple to use. Your Gigaset can do a lot more than just make calls: Ethernet port Connect your Gigaset to the Internet and your PC via Ethernet.

  • Page 3: Overview Of Handset

    Overview of handset Overview of handset Display in idle status Status bar Icons display current settings and operating status of the phone ¢ Display keys ( page 28) ¢ Message Key page 29) Access to the calls and message lists; Flashing: new message or new call End call key, On/off key End call;...

  • Page 4: Overview Of Base Station

    Overview of base station Overview of base station Paging key Lit up: LAN connection active (phone is connected to router) Flashing: Data transfer to LAN connection Start paging, display IP address on ¤ handset: Press briefly Set base to registration mode: ¤...

  • Page 5: Table Of Contents

    Gigaset C530 IP – Your perfect companion ........

  • Page 6: Safety Precautions

    Do not use the devices in environments with a potential explosion hazard (e.g. paint shops). If you give your Gigaset to a third party, make sure you also give them the user guide. Remove faulty devices from use or have them repaired by our Service team, as these could interfere with other wireless services.
  • Page 7 Safety precautions Please The device cannot be used in the event of a power failure. It is also not possible to transmit emer- gency calls. Emergency numbers cannot be dialled if the keypad/display lock is activated!

  • Page 8: Getting Started

    Getting started Getting started Checking the contents of the package Gigaset C530 IPbase Power adapter to connect the base to the mains power supply Phone cable (flat) to connect the base to the analogue fixed line network Ethernet (LAN) cable to connect the base to the router (LAN/Internet)

  • Page 9: Installing The Base Station And Charging Cradle

    Firmware updates This user guide describes the functions of your phone from firmware version 080 onwards. Whenever there are new or improved functions for your Gigaset, firmware updates are made ¢ available for you to download to your base ( page 57).
  • Page 10 Web configurator (connection via router and modem or via router with integrated modem) PC in LAN (optional) - for further configuration of the Gigaset C530 IP base ¢ You can then connect a wire-bound headset to the handset (...

  • Page 11: Connecting The Charging Cradle

    Please remove the protective film! Inserting the batteries and closing the battery cover Caution Use only rechargeable batteries recommended by Gigaset Communications GmbH ¢ page 143), as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.

  • Page 12: Attaching The Belt Clip

    Getting started Attaching the belt clip The handset has notches on each side to attach the belt clip. To attach — press the belt clip onto the back of the handset so that the tabs on the belt clip click into place in the notches.
  • Page 13 Getting started Connecting the base station to the telephone network and the mains power supply ¤ Insert the phone cable into the lower connection socket at the rear of the base 1. ¤ Insert the power cable of the power adapter into the upper connection socket at the rear of the base.
  • Page 14 (recommended) or volume rate and a router that connects your phone to the Internet. You can find a list of recommended routers on the Internet at: www.gigaset.com/service From here, go to the FAQ page and select your Gigaset IP telephone. Search for "Router", for example.
  • Page 15 Register with at least one VoIP provider and set up at least one VoIP account. You will receive from your provider: either access data (username, authentication name, password etc.) or an auto configuration code (activation code) The installation wizard on your Gigaset phone supports you in setting up your VoIP account.
  • Page 16 Getting started Two individual wizards are combined to form the installation wizard: VoIP wizard for setting up a VoIP account ¢ Connection wizard for assigning send and receive connections ( page 20) Note You can configure up to 6 VoIP connections. When you get started with the phone, you can initially only set up one VoIP connection.
  • Page 17 Getting started If the connection wizard does not launch as normal or if you cancel the connection wizard, you Ï can launch it via the following menu on the handset: ¤ ¤ ¤ ¤ Control key Telephony VoIP Wizard A list of all possible IP connections will be shown in the display (IP 1 to IP 6).
  • Page 18 Getting started No Internet connection: If an Internet connection cannot be established, one of the following messages is displayed: IP address not available: No connection to the router. Check the plug connection between the router and the base and check the settings on the router.
  • Page 19 For further information, please see: "Connection wizard" page 20. Downloading VoIP provider data The connection wizard establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
  • Page 20 Getting started A list of the VoIP providers for which a profile with the general access data is available on Select a Provider the configuration server is displayed. ¤ Provider 1 Select your VoIP provider with the control Provider 2 Provider 3 Provider 4 Provider 5...

  • Page 21: Connection Wizard

    Use the connection wizard to assign previously configured connections (fixed line network ¢ ¢ connection, Gigaset.net connection page 36 and the VoIP connections page 15) to the internal participants as receive or, if applicable, as send connections. Internal participants are the registered handsets.
  • Page 22 Press the display key Change if you want receives calls for to change the receive connection Fixed Line: 4560123 setting. £ IP 1: 12345602 Continue from ¤ Gigaset.net: 12345#9 Press the display key OK if you do not want to change the setting. £ Change Continue from...
  • Page 23 Press right on the control key to set to No. Receive calls for IP 1: < Yes > Receive calls for Gigaset.net: ¤ Press down on the control key Save Back switch to the next connection. Set Yes or No as described above. ¤...

  • Page 24: Completing The Installation

    Getting started If the handset is to make calls via a different connection/phone number: ¤ INT 1 Press right on the control key often as required until the desired Connection for connection is displayed (in example IP1). outgoing calls: < IP 1 >...

  • Page 25: Date And Time

    To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, the date and time must be set. Connecting the headset to the handset (optional) You can connect a headset with a 2.5 mm jack connector. For information on recommended headsets, see the relevant product page at www.gigaset.com.
  • Page 26 Preparing the telephone for SMS reception page 61 ¢ Operating the telephone on a PABX page 103 ¢ Registering available Gigaset handsets to the base and transferring their page 80 ¢ phonebook entries to the new handset page 87 ¢...

  • Page 27: Understanding The Operating Steps In The User Guide

    Understanding the operating steps in the user guide Understanding the operating steps in the user guide The keys on your Gigaset handset are set out in these operating instructions as follows: c / v / a Talk key / Menu key / End call key...

  • Page 28: Getting To Know Your Phone

    Getting to know your phone Getting to know your phone Activating/deactivating the handset ¤ Press and hold the End call key to switch the handset on or off. Locking/unlocking the keypad The keypad lock prevents any accidental use of the phone. If you press a key when the keypad is locked, a message is displayed.

  • Page 29: Display Keys

    Getting to know your phone Display keys The display keys have a function preset by default in idle status, but the keys can be re-assigned ¢ page 51). The functions of the display keys change depending on the operating situation. Example: Current display key functions Save Back...

  • Page 30: Returning To Idle Status

    Getting to know your phone Submenus The functions in the submenus are displayed as lists (see the Example example on the right). Settings To access a function: ¤ ¤ Scroll to the function using the control key Press OK. Date/Time To return to the previous menu level: Briefly press the display key Audio Settings Back or the End call key a.

  • Page 31: Entering Numbers And Text

    Getting to know your phone Entering numbers and text If several number and/or text fields are displayed (e.g. First Name New Entry and Surname in a phonebook entry), the field is automatically activated. The following fields must be activated by navigating with the control key q.

  • Page 32: Making Calls

    If an attempt to make a call via a VoIP connection fails, the phone automatically attempts to establish the connection via the fixed line network. Gigaset.net numbers ending with the suffix #9 are automatically dialled via the ¢ Gigaset.net connection. The calls are free of charge (...
  • Page 33 Making calls Selecting a connection at each call Prerequisite: Instead of a send connection, "Sel. at each call" is assigned to the handset ¢ page 56). ¤ ¤ ¤ ¤ Enter the number. Press the Talk key Select a connection. Dial / Notes You can cancel the dialling process with the End call key...

  • Page 34: One Touch Call

    88, your private online phonebook ¢ ¢ page 91 or your Gigaset.net phonebook page 92. One touch call You can set up your phone so that you can dial a specific number when you press any key on the keyboard.

  • Page 35: Accepting A Call

    Accepting a call with the Gigaset L410 handsfree clip: Press the Talk key on the Gigaset L410. Prerequisite: The Gigaset L410 must be registered to the base. You can find further information in the Gigaset L410 user guide. Declining a call: ¤...

  • Page 36: Calling Line Identification

    By default, the number of the caller is shown on your telephone, page 134 or ¤ www.gigaset.com/service Transferring the name from the online phonebook Instead of the phone number appearing in the call display, you can display the name under which the caller is saved in the online phonebook.

  • Page 37: Exclusion Of Liability

    The caller's number is not saved in the handset's local phonebook. VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and to the Internet and, if necessary, ¢...
  • Page 38 Making calls Gigaset HDSP – telephony with brilliant sound quality Your Gigaset phone supports the broadband codec G.722. You can therefore use it to make calls with brilliant sound quality (High Definition Sound Performance). If you register broadband-capable handsets to your base, internal calls between these handsets will also be made via broadband.

  • Page 39: Using Provider-Specific Functions (Network Services)

    Using provider-specific functions (network services) Using provider-specific functions (network services) Network services depend on and must be requested from your network provider (which may incur additional charges). Network services fall into two distinct groups: Network services that are activated for the following call or all subsequent calls when no call is being made (for example calling anonymously).
  • Page 40 Enter the number to which the call is to be forwarded. You can specify a different fixed line network, VoIP or mobile number for every connection. You must specify another Gigaset.net number when diverting a call from your Gigaset.net number.

  • Page 41: Internal Call Forwarding

    Using provider-specific functions (network services) Internal Call Forwarding You can divert all external calls intended for a receive connection on the handset to a different handset. Ç ¤ ¤ ¤ ¤ ¤ ¤ q Call Divert q Internal Select Services ¤...

  • Page 42: Configuring Settings For The Next Call

    Using provider-specific functions (network services) Special settings for calls via VoIP Activating/deactivating call transfer – ECT (Explicit Call Transfer) If the Transfer (ECT) function is activated, you can connect two external callers on a VoIP connection with each other by pressing the End call key Ç...
  • Page 43 Using provider-specific functions (network services) Initiating ringback Prerequisite: You have dialled a number and set your fixed line network connection as the send connection. ¤ ¤ q Ringback Options If ringback has been successfully activated, a message to this effect is displayed. The call is ended.

  • Page 44: Transferring Calls

    Using provider-specific functions (network services) Call swapping You can speak to two callers one at a time (call swap). Prerequisite: You are conducting an external call and have called a second participant (consultation call) or have accepted a waiting call. ¤...

  • Page 45: Functions After A Call

    Using provider-specific functions (network services) Transferring a call externally – ECT (Explicit Call Transfer) Prerequisites: The feature is supported by the relevant network provider. ¢ You have activated the function Transfer Call by On-Hook ( page 125)) for VoIP with the Web configurator.

  • Page 46: Making Cost-Effective Calls

    Making cost-effective calls Making cost-effective calls Make phone calls through a network provider who offers particularly low-cost call rates (preselection; fixed line network only). Using the Internet (VoIP) is the preferred cost-effective way of making calls. Defining dialling plans You can also use your phone's cost control function for calls to fixed line network or mobile networks.

  • Page 47: Adjusting The Telephone Settings

    Info Services must be activated via the Web configurator ( page 127). The telephone must have an Internet connection. The type of info service available to your phone is set on the Internet on the Gigaset.net ¢ server. You can change the setting ( page 76).

  • Page 48: Setting The Display Backlight

    Adjusting the telephone settings Activating/deactivating the information ticker You can display text information from the Internet that is set for the screensaver Info Services as a scrolling message in the idle display. Ï ³ ¤ ¤ ¤ ¤ ¤ ¤ q Display q Info Ticker Edit (...
  • Page 49 Adjusting the telephone settings Changing the handsfree/earpiece volume You can set the volume of the earpiece and speaker at 5 levels independently of each other. Handset Volume Ï ¤ ¤ ¤ q Audio Settings ¤ ¤ ¤ Handset Volume ¤ ¤...
  • Page 50 Select the connection. You can set different ringtones for: internal calls and anniversaries external calls to each individual receive connection of the phone (Landline, IP1 to IP6, Gigaset.net) Or select the same ringtone for All calls. ¤ r Select each ringtone/melody.
  • Page 51 Adjusting the telephone settings Activating/deactivating the ringtone You can deactivate the ringtone on your handset before you answer a call or when the handset is in idle status; the ringtone can be deactivated permanently or just for the current call. The ringtone cannot be re-activated while an external call is in progress.

  • Page 52: Quick Access To Numbers And Functions

    Adjusting the telephone settings Quick access to numbers and functions Number keys: The keys can be assigned to a number from the phonebook. Display keys: The left and right display keys have a function preset by default, but the keys ¢...
  • Page 53 Adjusting the telephone settings Assigning display keys, changing assignments ¤ Press and hold the left or right display key. The list of possible key assignments is opened. ¤ ¤ Select function. The following functions are available: ¢ Baby Monitor: Set and activate/deactivate the baby monitor ( page 102) ¢...

  • Page 54: Configuring The System Settings

    Configuring the system settings You can make the following settings via the menu on the relevant handset or on a registered Gigaset C430H, E630H, C620H, S820H, SL910H, SL930H handset or via the Web configurator on the phone. Setting the date and time manually To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, the date and time must be set.

  • Page 55: Setting Your Own Area Code

    Configuring the system settings Setting your own area code Your area code (international and local area code) must be saved on Example: the phone before you can transfer phone numbers (e.g. in vCards). Area Codes Some of these numbers are already preset. Ï...

  • Page 56: Configuring Voip Connections

    Configuring the system settings ¤ DNS Server: Enter the IP address of the preferred DNS server. ¢ The DNS server (Domain Name System, page 148) converts the symbolic name of a server (DNS name) into the public IP address for the server when the connection is made. You can specify your router's IP address here.
  • Page 57 If more than one connection is configured, Sel. at each call is also offered. For each call, you can then select a connection over which the relevant conversation should be established. The Gigaset.net connection is not included in the selection for the send connections. Gigaset.net numbers (suffix #9) are automatically dialled via Gigaset.net.

  • Page 58: Updating The Phone Firmware

    ¤ ¤ Select the internal participants that should be assigned new receive connections. All configured connections and the Gigaset.net connection are displayed. ¤ Select Yes if you want the relevant connection to be the receive connection for the internal participant. Select No if it should not be the receive connection.

  • Page 59: Checking The Base Mac Address

    Configuring the system settings Updating firmware automatically Your phone will check daily whether a newer firmware version is available from the Internet on the configuration server. If firmware updates are available, the message New firmware available is displayed in the idle display of the handset. ¤...
  • Page 60 Configuring the system settings PABX connection settings Digit and display key assignments as well as the Settings for network services: Call Forwardings The following lists are deleted: SMS lists Call lists Ï ¤ ¤ ¤ q System ¤ ¤ q Base Reset ¤...

  • Page 61: Operating A Repeater

    Operating a repeater Operating a repeater You can use the Gigaset Repeater to increase the range of your Gigaset handset. The function and setting of your repeater depends on the repeater version used. The repeater version can be identified by the item number on the product label: Gigaset Repeater (earlier than version 2.0) S30853-S601-...

  • Page 62: Sms (Text Messages)

    You must specify the line via which SMS are sent. You can receive SMS messages (abbreviated: SMS) via all of your phone's connections except for Gigaset.net. Your telephone is delivered ready to send SMS messages as soon as the phone is connected to the fixed line network.
  • Page 63 SMS (text messages) Opening the draft list Ë ¤ ¤ ¤ q SMS ¤ q Draft Messaging The first list entry is displayed, for example: If the entry has been saved with the phone number, e.g. when an Saved SMS was saved from the incoming message list, the number is displayed in the first line.

  • Page 64: Receiving An Sms

    SMS (text messages) Receiving an SMS All received SMS messages are saved in the incoming message list. Linked SMS messages are displayed as one message. If this is too long or is not transferred completely, it is split into individual messages. Since an SMS remains in the list even after it has been read, you should regularly delete SMS messages from the list.
  • Page 65 SMS (text messages) Reading an SMS ¤ ¤ ¤ Open the incoming message list. Select SMS. Read The text is displayed. Scroll line by line with After you have read a new SMS, it is given the status "old" (is no longer shown in bold). Deleting an SMS ¤...

  • Page 66: Sms With Vcard

    SMS (text messages) SMS with vCard Å The vCard is an electronic business card. It is indicated by the icon in the SMS text. A vCard can include: Name, home number, work number, mobile number, birthday Individual entries in a vCard can be saved to the phonebook one after the other. Opening the vCard ¤...
  • Page 67 SMS (text messages) Setting the SMS centre/defining the send line Text messages are exchanged between SMS centres that are operated by service providers. You must enter the SMS centre in your device through which you wish to send and receive. You can receive SMS from every SMS centre that is entered if you have registered with your service provider.
  • Page 68 SMS (text messages) Activating/deactivating first ringtone muting Every SMS addressed to your fixed line network connection is indicated by a single ring. To prevent this ring, suppress the first ringtone for all external calls on your fixed line network connection. *#Q5# O ¤...

  • Page 69: Sms Troubleshooting

    SMS (text messages) SMS troubleshooting Error codes when sending E0 Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. FE Error occurred during SMS transfer. FD Connection to SMS centre failed, see self-help. Self-help with errors The following table lists error situations and possible causes and provides notes on troubleshooting.

  • Page 70: E-Mail Notifications

    E-mail notifications E-mail notifications You can set your phone to periodically connect to your incoming e-mail server and check whether you have new messages. Prerequisites: You have set up an e-mail account with an ISP. The incoming e-mail server uses the POP3 protocol. The name of the incoming e-mail server and your personal access data (account name, ¢...
  • Page 71 E-mail notifications Note Many e-mail providers activate spam protection measures by default. E-mail messages classified as spam are stored in a separate folder and are therefore not shown in the incoming mail list. ¤ Some e-mail providers allow you to change this setting: Deactivate spam protection or display spam e-mails in the incoming email list.
  • Page 72 E-mail notifications Viewing the message header and text of an e-mail ¢ Prerequisite: You have opened the inbox ( page 69). Example: ¤ ¤ Select an e-mail entry. Read. eMail The subject of the e-mail (maximum 120 characters) and the first few characters of the text (maximum 560 characters) are displayed.

  • Page 73: Info Centre - Continuous Internet Access From Your Phone

    ¤ Enter your Gigaset.net user ID and password on the Gigaset.net page. You will find your user ID and password on the Web configurator page specified above. In both cases, your Gigaset.net web page is displayed, where you can customise info services for your Info Centre ("Info Centre"...

  • Page 74: Customising Info Services

    (Example): 1 Icon for an activated info service (orange). The info service is displayed in the Info Centre on your Gigaset phone. 2 Icon for a deactivated info service (grey). The info service is not displayed on your phone.
  • Page 75 Info Centre – continuous Internet access from your phone ¤ Click the disk icon at the top right of the web page to save your settings. Note You can also configure weather information on the handset itself: É ¤ ¤ ¤...
  • Page 76 Info Centre – continuous Internet access from your phone Logging in for personalised info services If a special login process with user name and password is required to access an info service, enter the required data: ¤ ¤ ¤ ¤ Enter Authent.

  • Page 77: Accessing Info Services Using Quick Dial

    Info Centre – continuous Internet access from your phone Accessing info services using quick dial Each info service that is provided via Gigaset.net is assigned a quick dial that you can use to access the service. Examples: Info service Quick dial...

  • Page 78: Network Mailbox

    Network mailbox Network mailbox Some VoIP providers offer answer machines on the network – network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
  • Page 79 Network mailbox Configuring a network mailbox for fast access You can use fast access to make direct calls to a network mailbox. Assigning key 1, changing assignment Fast access settings are device-specific. You can assign a different network mailbox to key on each registered handset.
  • Page 80 Network mailbox Calling the network mailbox using the message key Under the message key you will find a list for each network mailbox that fulfils the following prerequisites: The corresponding connections are assigned to the handset as receive connections The network mailbox phone number is saved on the phone. You can use the list to call the network mailboxes directly and listen to the messages.

  • Page 81: Multiple Handsets

    Multiple handsets Multiple handsets You can register up to six handsets and six Gigaset repeaters to your base. Each registered device is assigned an internal number (1 –6) and an internal name (INT 1 – INT 6). You can change the number assignment and names.

  • Page 82: Changing The Base

    Multiple handsets Registering other handsets You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows: ¤ On the handset: Start registration as described in its operating instructions. ¤ On the base station: Press and hold (approx. 3 sec.) the registration/paging key on the base ¢...

  • Page 83: Making Internal Calls

    Multiple handsets Making internal calls Internal calls to other handsets registered on the same base are free. Calling a specific handset ¤ Start the internal call. Enter the number of the handset. ¤ ¤ Start the internal call. Select the handset. Press the Talk key You hear the busy tone if: There are already two internal connections.
  • Page 84 Multiple handsets Ending a conference call ¤ Press the End call key If an internal participant presses the End call key , the other handset remains connected to the external participant. External call waiting during an internal call If you get an external call while conducting an internal call, you will hear the call waiting tone (short tone).
  • Page 85 Multiple handsets Changing the internal number of an internal participant The next unassigned internal number (1-6) is automatically assigned to the handset as it is registered. If all the slots are occupied, the most recently registered handset is deregistered as soon as it is in idle status.

  • Page 86: Directories

    ( page 87). Note With the Gigaset Contacts Push app you can easily transfer your smartphone contacts to your Gigaset handset. The app can be downloaded free of charge from Google play or the App Store.
  • Page 87 Directories Creating a new entry ¤ ¤ q <New Entry> ¤ Open phonebook. Example ¤ Switch between the input fields using q and enter the New Entry relevant components of the entry (names, numbers, anniversary, VIP ringtone, e-mail). First Name: Navigate downwards to display further components.
  • Page 88 Directories Transferring an entry/phonebook to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base. The other handset and the base can send and receive phonebook entries. You can transfer the entire phonebook, an individual entry or several individual entries. Notes An external call interrupts the transfer.

  • Page 89: Online Directories

    Pages") depending on your provider. You can configure the net directories you wish to use via the Web configurator. Exclusion of liability Gigaset Communications GmbH assumes no guarantee or liability for the availability of this service. The service may be discontinued at any time.
  • Page 90 When the handset is idle status, dial 1#91 and press the Talk key ¤ To establish a connection to the Yellow Pages, dial 2#91. ¤ To establish a connection to the Gigaset.net phonebook, dial 1188#9. Calls to the online phonebook are always free of charge. Searching an entry ¤...
  • Page 91 Directories No hits are displayed if the list of hits is too large. A message to this effect is displayed. ¢ ¤ Start a refined search ( page 91): Refine Provider dependent: Depending on the provider, you can view the list if the number of hits ¤...
  • Page 92 Directories Start a refined search You can use the search options available in the refined search (first name and/or street) to limit the number of hits returned by a previous search. ¤ ¤ ¤ ¤ Refine or Options Refine Search The search criteria from the previous search are copied and entered in the corresponding fields.
  • Page 93 You can also open the Gigaset.net phonebook by dialling 1188#9 (phone number of the Gigaset.net phonebook) and pressing the Talk key If no connection to the Gigaset.net phonebook can be established, an error message will be sent and the handset will switch to idle status.
  • Page 94 Press the display key Data protection notice If you enter a nickname at this point, it is stored on a central Gigaset server. The nickname appears in the Gigaset.net phonebook, and other participants that use the Gigaset.net service can call you using this nickname.

  • Page 95: Using Other Functions

    ¤ Select the participant from the hit list. View The display shows the Gigaset.net number and the participant's name. The name may appear over a number of lines. ¤ Display the name and number of the next/previous participant in the hit list.
  • Page 96 Ñ You can delete the name with If there is no existing entry with this name in the Gigaset.net phonebook, the name is saved. A message to this effect is displayed. The handset switches to idle status. If there is already an entry with this name, or the entered name contains impermissible characters, you are requested to enter a different name.

  • Page 97: Call Lists

    Call lists Call lists ¢ Prerequisite: Calling Line Identification (CLIP, page 35) Your base stores calls in various lists: Accepted calls (max. 30 entries) Outgoing calls (max. 60 entries) Missed calls (max. 30 entries) Opening the lists: ¤ Via the display key: Calls ¤...
  • Page 98 Call lists Note Multiple calls from the same number are stored once in the missed calls list (the latest call). The number of calls from this number is shown in brackets after the entry. One Withheld entry is created for all missed calls for which the number of the caller was withheld.

  • Page 99: Eco Dect

    ECO DECT ECO DECT ECO DECT uses less energy and reduced transmission power. Reducing transmission power (radiation) In normal operation (default setting): The device range is set to maximum as default. This guarantees optimum wireless management. In idle status, the handset will not function (as it is not transmitting). Only the base will maintain contact with the handset via a low wireless signal.

  • Page 100: Alarm Clock

    Alarm clock Alarm clock Prerequisite: Date and time are set. É Activating/deactivating the alarm clock and setting the wake-up time ¤ ¤ ¤ q Alarm Clock ¤ ¤ r On / Off Activation: ¤ Time: Enter the wake-up time in 4-digit format. ¤...
  • Page 101 Calendar If no appointments have been entered, the data input window will open immediately to add the new appointment. ¤ r On / Off Activation: ¤ Date: The selected day is preset. Enter new data to change. ¤ Time: Enter time (hour and minute) of the appointment. ¤...

  • Page 102: Baby Monitor

    Baby monitor Displaying/changing/deleting saved appointments É ¤ ¤ ¤ q Calendar ¤ ¤ p Select the desired day. ¤ ¤ q Select the desired appointment. The appointment list is displayed. ¤ To display appointment details: View. The appointment settings are displayed. ¤...
  • Page 103 Baby monitor Activating the baby monitor function and entering the 'call to' number É ¤ ¤ ¤ q Baby Monitor ¤ Additional Features ¤ r On / Off Activation: ¤ r Internal / External Send alarm to: ¤ External: Enter the number or select from the phonebook (press the display key ö).

  • Page 104: Operating The Telephone On A Pabx

    Operating the telephone on a PABX Operating the telephone on a PABX The following settings are only necessary if your PABX requires them; see the PABX user guide. Note You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
  • Page 105 Operating the telephone on a PABX Setting pauses (fixed line network) *#Q5# ¤ ¤ Enter one of the following function-specific codes: Pause after line seizure ¤ ¤ OK (for 1 sec.) ¤ ¤ OK (for 3 sec.) ¤ ¤ OK (for 7 sec.) Pause after Recall key ¤...

  • Page 106: Display Icons

    Display icons Display icons Icons in the status bar The following icons are displayed in the status bar depending on the settings and the operating status of your telephone: Icon Meaning Icon Meaning Signal strength (No Radiation off ) Battery charge status: Ð...
  • Page 107 Display icons Display key icons The following icons indicate the current function of the display keys according to the operating situation: Icon Action Icon Action Ò ö Last number redial Open phonebook Ñ Ó Delete text Copy number to the phonebook Display icons for signalling of Connection No connection...

  • Page 108: Menu Overview

    Menu overview Menu overview ¤ Open main menu: With the handset in idle status press Ë Messaging ¢ New SMS page 61 ¢ Incoming page 63 ¢ Draft page 61 ¢ Settings Service Centres page 66 ¢ Notification page 65 ¢...
  • Page 109 Menu overview É Additional Features ¢ Info Centre page 72 ¢ Calendar page 99 ¢ Alarm Clock page 99 ¢ Baby Monitor page 101 ¢ One Touch Call page 33 ¢ Missed Alarms page 100 Ï Settings ¢ Date/Time page 53 ¢...
  • Page 110 Menu overview ¢ System Reset Handset page 58 Handset PIN ¢ Base Reset page 58 ¢ Base Restart page 58 ¢ Repeater Mode page 60 ¢ Local Network page 54 ¢ Update Firmware page 57 ¢ System PIN page 53 ¢...

  • Page 111: Configuring The Phone Via The Web Configurator

    Configuring the phone via the Web configurator Configuring the phone via the Web configurator The Web configurator for your Gigaset telephone enables you to change the settings for your phone conveniently on your PC. You can make settings that are also possible using your telephone handset using the web browser on your PC as an alternative, e.g.
  • Page 112 You will receive a message stating that the connection has been forwarded to your phone. If several Gigaset phones can be reached via your Internet connection, you are asked which of these phones you would like to be connected to.
  • Page 113 Configuring the phone via the Web configurator Logging in to/off the Web configurator Prerequisite: PC and telephone are connected to the Internet. Logging in, setting the interface language Once you have successfully established the connection, the website Login is displayed in the web browser.

  • Page 114: Logging Off

    Configuring the phone via the Web configurator Notes If the system PIN is still set as 0000 on the phone (default setting), you will be notified during login that the device is not secure and you should change the PIN. You can deactivate this security advice for subsequent logins by selecting the option "Don’t show this security advice again.".

  • Page 115: Menu Bar

    Configuring the phone via the Web configurator Understanding the structure of the Web configurator pages The Web configurator pages (web pages) contain the UI elements shown in Figure 2 (example). Menu bar Help Navigation area Working area Buttons (tabs) Figure 2 Example of the structure of a Web configurator page Menu bar The Web configurator menus are displayed in the form of tab pages in the menu bar.

  • Page 116: Navigation Area

    Configuring the phone via the Web configurator Navigation area ¢ The functions of the menu selected in the menu bar ( page 114) are listed in the navigation area. If you select a function, the associated page containing information and/or input fields is opened in the working area. The selected function is highlighted in orange.

  • Page 117: Opening Web Pages

    Configuring the phone via the Web configurator Buttons Buttons are displayed in the bottom section of the working area. Depending on the current function of a web page, various buttons are displayed. The functions of these buttons are described in the online Help of the Web configurator. The most important buttons are: Cancel Reject changes made on the web page and reload the settings that are currently saved in your phone to the web page.

  • Page 118: Web Configurator Menu

    Configuring the phone via the Web configurator Example Defining dialling plans: ¤ ¤ Settings Telephony Dialling Plans To open the web page, proceed as follows after login: ¤ Select the Settings menu in the menu bar. ¤ Click on the Telephony function in the navigation area. The Telephony subfunctions are displayed in the navigation tree.

  • Page 119: Functions Of The Web Configurator

    Configuring the phone via the Web configurator Functions of the Web configurator Connecting the base to the local network (LAN/router) You can find the functions for connecting to the LAN on the web page: ¤ Settings IP Configuration In most cases, special settings are not required to connect the phone to the router/a local network.
  • Page 120 Gigaset.net number. You can activate and deactivate the Gigaset.net connection. If the connection is deactivated, the phone will not register with the Gigaset.net service. You are then not available via the Gigaset.net connection. Click the corresponding [Edit] button to change the name of the Gigaset.net connection and deactivate STUN.
  • Page 121 Configuring the phone via the Web configurator IP Connection You can assign up to 6 VoIP connections (VoIP phone numbers) to your phone. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.

  • Page 122: Optimising Voice Quality For Voip Connections

    Configuring the phone via the Web configurator Optimising voice quality for VoIP connections Functions to improve the voice quality on VoIP connections are available on the web page: ¤ ¤ Settings Telephony Audio The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.
  • Page 123 You can assign each handset either a fixed send connection or a line selection. With line selection, you choose the connection to be used for each call. The Gigaset.net number is fixed as the send connection for each registered handset. Numbers that end in #9 are automatically dialled via Gigaset.net.
  • Page 124 Configuring the phone via the Web configurator User-defined dialling plans – specifying rules for telephony You can define your own dialling plans in the Dialling Plans area on the web page: ¤ ¤ Settings Telephony Dialling Plans You can specify the following dialling plans: You can define a connection (fixed line network or a VoIP connection) for specific phone numbers, which should always be used to dial these phone numbers and therefore also for billing.
  • Page 125 Configuring the phone via the Web configurator Emergency numbers Dialling plans for emergency numbers (e.g. the local police emergency number) are preset for certain countries. The fixed line network is set as the Connection. You should only change these dialling plans if the telephone is not connected to the fixed line network.
  • Page 126 You can divert calls to your VoIP connections to any external number (VoIP, fixed line network or mobile number). Call Forwarding takes place via VoIP. You can divert calls to your Gigaset.net number within the Gigaset.net, i.e. to another Gigaset.net number.

  • Page 127: Defining Local Communication Ports For Voip

    Configuring the phone via the Web configurator You can expand or change the settings for call transfer as follows: You can activate call transfer by ending the call. The two external participants are connected with one another when you press the End call key on the handset.
  • Page 128 72) and for the ¢ screensaver Info Services ( page 46). You can access the Gigaset.net server (URL and personal access data) on the web page: ¤ Settings Info Services You can also activate the Info Services screensaver for your phone.
  • Page 129 Configuring the phone via the Web configurator Deleting handset directories and downloading to/from the PC The functions to edit the directories are on the web page: ¤ ¤ Settings Directories Directory Transfer The Web configurator has the following options for editing the directories of the registered handsets.
  • Page 130 Configuring the phone via the Web configurator Directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset phonebook: Name First name Number Number (office) Number (mobile)
  • Page 131 DSL connection. Enabling/disabling the automatic version check When the version check is enabled, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware. If the telephone is not connected to the Internet at the time when the check is to be performed (e.g.
  • Page 132 Configuring the phone via the Web configurator Displaying the phone status The Status tab displays, for example, the following information about the phone on the Device page: IP and MAC address for the base Version of the firmware currently loaded The version is shown in the following format: aabbbxxyyyzz aa denotes the phone's product variant bbb is the version of the firmware and xx the sub-version (yyyzz are only significant for the...

  • Page 133: Customer Service & Assistance

    Customer Service & Assistance Customer Service & Assistance Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the service section of our Gigaset online portal www.gigaset.com/service. Please register your phone online right after purchase.

  • Page 134: Questions And Answers

    If you have any queries about the use of your telephone, suggested solutions are available on our website at ¤ ¤ www.gigaset.com/service First steps for troubleshooting. The table below also lists steps for troubleshooting. The display is blank. 1. The handset is not activated.
  • Page 135 Repeat the process at a later date. 2. If File unreadable is displayed, the firmware file may be invalid. ¥ Use only the firmware available on the preconfigured Gigaset configuration server. 3. If Server not accessible is displayed, the download server may not be accessible. ¥...
  • Page 136 Information on operating Gigaset VoIP telephones with routers with Network Address Translation (NAT) In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with NAT router. The configuration settings described in this section are only necessary if you encounter one of the following problems.
  • Page 137 Local port The SIP and RTP port numbers set on the phone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. You must then also define corresponding port forwarding for this range. Local host (IP) Local IP address of your phone in the LAN.

  • Page 138: Voip Status Codes

    Customer Service & Assistance VoIP status codes The following tables show the meaning of the most important VoIP status codes and messages. Status Meaning code 0x31 IP configuration error: IP domain not entered. 0x33 IP configuration error: SIP username (User ID) not entered. This is shown, for example, when dialling with a line suffix, if no connection is configured for the suffix on the base.
  • Page 139 Customer Service & Assistance Status Meaning code 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable. 0x481 The recipient is not available. 0x482 Double service query 0x483 Too many "hops": The query was rejected because the service server (proxy) has decided that this query has already...
  • Page 140 Customer Service & Assistance Status Meaning code 0x604 The called URI does not exist. 0x606 The communication settings are not acceptable. 0x701 The called participant has hung up. 0x703 Connection cancelled because of timeout. 0x704 Connection interrupted because of an SIP error. 0x705 Wrong dialling tone 0x706...

  • Page 141: Checking Service Information

    Mode (digits 1 to 2), Version of the phone's firmware (digits 3 to 5). Gigaset.net number of your phone. A service employee can use this number to call you over the Internet without you needing to be registered with a VoIP provider.
  • Page 142 For further information please contact your Internet provider. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC. A copy of the Declaration of Conformity is available at this Internet address: www.gigaset.com/docs...

  • Page 143: Environment

    Our environmental statement We at Gigaset Communications GmbH are aware of our social responsibility. That is why we actively take steps to create a better world. In all areas of our business – from product planning and production to sales and waste of disposal –...

  • Page 144: Appendix

    Appendix Appendix Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.

  • Page 145: General Specifications

    Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times). Standby time (hours) * 320 * 170 ** Talktime (hours) Operating time for 1.5 hours of calls per day (hours) *...
  • Page 146 Appendix Pin connections on the fixed line network telephone jack 1 unused 2 unused 5 unused 6 unused Character charts 9x 10x Standard characters Press the relevant key the number of times a b c 2 ä á à â ã...

  • Page 147: Glossary

    Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
  • Page 148 Glossary Codec Coder/decoder Codec is a procedure that digitalises and compresses analogue voice before it is sent via the Internet, and decodes – i.e. translates into analogue voice – digital data when voice packets are received. There are different codecs that vary, for instance, in the level of compression. Both participants involved in the telephone connection (caller/sender and recipient) must use the same codec.
  • Page 149 You can specify the IP address of the primary/secondary DNS server. See also: DynDNS. Domain Name Name of one (of several) web server(s) on the Internet (e.g. Gigaset.net). The domain name is assigned to the relevant IP address by DNS. DSCP Differentiated Service Code Point See Quality of Service (QoS).
  • Page 150 Glossary Explicit Call Transfer Participant A calls participant B. The participant puts the connection on hold and calls participant C. Rather than connect everyone in a three-participant conference, A now transfers participant B to C and hangs up. EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data (e.g.
  • Page 151 Glossary G.722 Standard for a Codec. G.722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz, a net transmission rate of 64 kbit/s per voice connection and integrated speech pause recognition and comfort noise generation (silence suppression). G.722 delivers a very good voice quality.
  • Page 152 Glossary IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering, concerned in particular with the standardisation of LAN technology, transmission protocols, data transfer rate and wiring. Infrastructure network Network with a central structure: All Network subscribers communicate using a central Router.
  • Page 153 Glossary Local SIP port See SIP port / local SIP port. MAC address Media Access Control Address Hardware address by means of which each network device (e.g. network card, switch, phone) can be uniquely identified worldwide. It consists of six parts (hexadecimal numbers) separated by a "-"...
  • Page 154 Glossary Outbound Proxy Alternative NAT control mechanism to STUN and ALG. Outbound proxies are implemented by the VoIP provider in firewall/NAT environments as an alternative to SIP proxy servers. They control data traffic through the firewall. Outbound proxy and STUN servers should not be used simultaneously. See also: STUN and NAT.
  • Page 155 Glossary Public IP address The public IP address is the address for a network component on the Internet. It is assigned by the Internet service provider. Devices that act as a link from a local network to the Internet (gateway or router) have a public and a local IP address. See also: IP address, NAT Quality of Service (QoS) Quality of Service...
  • Page 156 Glossary Routing Routing is the transfer of data packets to another subscriber in your network. On their way to the recipient, the data packets are sent from one network node to the next until they reach their destination. If data packets were not forwarded in this way, a network like the Internet would not be possible.
  • Page 157 The sender is not notified about whether it is received or not. Uniform Resource Identifier Character string for identifying resources (e.g. e-mail recipient, http://gigaset.com, files). On the Internet, URIs are used as a uniform identification for resources. URIs are also described as SIP addresses.
  • Page 158 Glossary User name Name/number combination for access e.g. to your VoIP account or your private address phonebook on the Internet. Voice codec See Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks).

  • Page 159: Accessories

    Accessories Gigaset handsets Upgrade your Gigaset to a cordless PABX: Gigaset Handset SL930H Handset for upgrading Gigaset base stations to a cordless PABX DECT handset with Android™ and WLAN Android™ 4.0.4 for downloading applications from the Google Play™ Store Access to more than 975,000 apps Make calls wirelessly via the fixed line network and Internet (e.g.
  • Page 160 Accessories Gigaset Handset S820H Brilliant sound quality in handsfree mode Illuminated keypad Plus/minus key for simple volume control 2.4" Touchscreen Bluetooth® and mini USB Directory for 500 vCards Talk/standby time of up to 20 hrs/250 hrs, standard batteries Brilliant sound quality in handsfree mode with 4 adjustable...
  • Page 161 No interruptions from anonymous calls Baby monitor, one touch call SMS with up to 612 characters www.gigaset.com/gigasete630h Gigaset Handset C430H / C530H Brilliant sound quality in handsfree mode 1.8" TFT colour display Directory for 200 entries Talk/standby time of up to 20 hrs/250 hrs,...

  • Page 162: Gigaset Repeater

    Ranges: indoors up to 50 m, outdoors up to 300 m www.gigaset.com/gigasetl410 Gigaset repeater You can use the Gigaset repeater to increase the reception range between your Gigaset handset and the base. www.gigaset.com/gigasetrepeater All accessories and batteries are available from your phone retailer.

  • Page 163: Mounting The Base On The Wall

    Mounting the base on the wall Mounting the base on the wall...

  • Page 164: Mounting The Charging Cradle On The Wall

    Mounting the charging cradle on the wall Mounting the charging cradle on the wall 21 mm approx. 2.5...

  • Page 165: Index

    ..... connect to mains power s ....alarm connect to telephone netw .
  • Page 166 ....Consumption of electricity, s ..... consumption .
  • Page 167 ........ECO DECT ....Eco mode + (deactivating wi .
  • Page 168 using baby monitor alarm ......Handsfree mode ....
  • Page 169 ......hanging Local SIP port ... . s, changing Lock .
  • Page 170 ....Paging key from online phonebook Pause ..... .
  • Page 171 ....... . . Snooze mode rticipants on Gigaset.net Sound, see Ringtone ....
  • Page 172 ..downloading data ........selecting VoIP status messages .

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