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3.7
Other Information Required for Error Analysis
The following information is also needed to analyze the malfunction (especially a communication error).
Check the circles below if they are applicable.
1) If the error is cleared or not.
-
Cleared by turning ON/OFF the power.
2) Frequency of occurrence
-
Frequently (occurring daily or always)
-
Sometimes (about once a week)
-
Only once
3) When a communication error is occurring, turn ON the circuit monitor for the line, and check the con-
dition of the FAX communication with the tone from the speaker.
Note:
Note:
Turn OFF the circuit monitoring function after the checking is finished.
-
Signals from the transmitter and that from the receiver clash.
Check the model name of the other party's machine.
-
Noise occurring on the circuit.
Ask the telephone (or telecommunications) company if the line condition is normal.
-
Busy tone is heard from the other party during the communication.
Ask by phone if the other party's machine has any problem. If it does not, check its model
name.
-
Others (describe condition):______________________________________________________
4) Condition of the machine when the problem occurred
-
State of the machine
Availability of the recording paper:
1st drawer (size =
2nd drawer (size =
3rd drawer (size =
4th drawer (size =
-
Conditions of ADF or RADF (this information is needed for transmission error)
Originals have been all exited
Abnormal (original jam, etc.)
Others (be as specific as possible):
-
Condition/State of the communication
Transmission error
Reception error
ECM mode
G3 mode
Image errors such as stream image or interrupted image occur in the G3 mode when the noise
occurs on the line. These are liable to occur since the line condition differs depending on each
communication.
If the same errors occur to the image which was resent, they can be decreased by reducing the
transmission speed of the sending side.
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) No paper
Paper present
) No paper
Paper present
) Not installed
No paper
) Not installed
No paper
3 - 15
Paper present
LCF
Paper present
LCF
TROUBLESHOOTING
3
GD-1220/1221
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