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Toshiba GD-1040 Service Manual

Internet facsimile (for dp120f/125f)
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INTERNET FACSIMILE (FOR DP120F/125F)
GD-1040
File No. E0-26166

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  • Page 1 INTERNET FACSIMILE (FOR DP120F/125F) GD-1040 File No. E0-26166...
  • Page 2 Copyright 2001 TOSHIBA TEC CORPORATION...

  • Page 3: Table Of Contents

    Rear View Operation Panel Specifications Transport Protocol Phonebook Data Format Limitations 1-11 Chapter 2. INSTALLATION I-FAX Kit Installation Before Installing the Internet Fax Kit Installing the Internet Fax Kit May 2001 © TOSHIBA TEC Internet Fax Kit - Table of Contents...
  • Page 4 E-mail to FAX Gateway 3-17 3.10 Gateway Print 3-18 3.11 Gateway Security 3-18 3.12 Confirmation Timer 3-19 3.13 Set Confirmation Time 3-20 3.14 MSG Size Limit 3-20 Onramp Gateway Setup 3-22 Internet Fax Kit - Table of Contents May 2001 © TOSHIBA TEC...
  • Page 5 Configuring Sendmail 4-10 Configuring Qpopper 4-13 Qmail 4-15 Configuring Qmail 4-15 Microsoft Exchange Server 4-19 Configuring DNS Server 4-19 Configuring Microsoft Exchange Server 4-20 About Client MUA 4-22 May 2001 © TOSHIBA TEC Internet Fax Kit - Table of Contents...
  • Page 6 Error Codes for Transmitting I-Fax Chapter 6. UPDATING THE FIRMWARE Updating the Firmware in I-FAX PC Board Updating the Firmware using TOSHIBA Viewer Updating the firmware by FTP Download Updating the Firmware in Network Interface Card Updating the Firmware using FTP Download...
  • Page 7 E-mail Notification Reports Print Format List and Report Print Format User Funciton Setting Initial Value List 7-19 TCP/IP Configuration 7-19 E-mail Account 7-19 E-mail Properties 7-19 Options 7-20 May 2001 © TOSHIBA TEC Internet Fax Kit - Table of Contents...
  • Page 8 Internet Fax Kit - Table of Contents May 2001 © TOSHIBA TEC...

  • Page 9: Summary

    Chapter 1. FEATURES AND SPECIFICATIONS Summary Features I-Fax Disposition POP and SMTP Precaution for Internet Transmission Confirmed E-mail Server Internet Transmission Overview Internet Fax to Internet Fax Internet Fax to/from Client Computers Onramp Gateway Transmission Offramp Gateway Transmission Facsimile Unit Description Rear View Operation Panel Specifications...
  • Page 10 The DP120F/DP125F can be used as a Hub Station to forward E-mails from your client com- puter or Internet Fax machine to the any facsimiles through the public switched telephone network. May 2001 © TOSHIBA TEC Internet Fax Kit - Features and Specifications...
  • Page 11 MDN message back to the original sender. Additional Functions: Enables to configure the FTP (File Transfer Protocol) login name and the password for the LAN-FAX utility, and frame type for the Novell communication, etc. Internet Fax Kit - Features and Specifications May 2001 © TOSHIBA TEC...

  • Page 12: Pop And Smtp

    Mode is set to “POP” because some settings will be required to be set on the mail server if the Receive Mode is set to “SMTP”. For more information about the Offramp Gateway function, see “Chapter 3 FUNCTION SETTINGS - Offramp Gateway Setup”. May 2001 © TOSHIBA TEC Internet Fax Kit - Features and Specifications...

  • Page 13: Precaution For Internet Transmission

    3.0.2 Sendmail 8.9.3 Qpopper 3.0.2 Microsoft Exchange Qmail 1.03 LotusDomino 5.0.1a (Intl) NOTE: The mail server listed above may, or may not be used depending on your environment. Internet Fax Kit - Features and Specifications May 2001 © TOSHIBA TEC...

  • Page 14: Internet Fax To Internet Fax

    • The machine can only print out text files and the TIFF-FX images. When sending E-mail from the client computer to this machine using the E-mail application, files other tan text or TIFF-FX images cannot be sent. May 2001 © TOSHIBA TEC Internet Fax Kit - Features and Specifications...

  • Page 15: Onramp Gateway Transmission

    • Documents sent as an Internet Fax will be received as a TIFF-FX image on the client computer. For further details about the Onramp Gateway, see “ Setup Flow - Offramp Gateway Setup”. Internet Fax Kit - Features and Specifications May 2001 © TOSHIBA TEC...

  • Page 16: Facsimile Unit Description

    Amber Indicator The indicator that blinks while data being communicated. 10BASE-T/100BASE-TX I/F Connection 10BASE-T or 100BASE- TX cable to an Ethernet network. May 2001 © TOSHIBA TEC Internet Fax Kit - Features and Specifications...

  • Page 17: Operation Panel

    One Touch Key or Abbreviated Numbers. By pressing this key prior to a transmission, an E-mail address can be entered for an Internet Fax transmission. Internet Fax Kit - Features and Specifications May 2001 © TOSHIBA TEC...

  • Page 18: Specifications

    Receiving History Address Book: latest 50 maximum E-mail address stored 6.3 Data Format 6.3.1 MIME Content-type Text: ALL (plain richtext, html, etc.) Multipart: mixed, report, alternative Message: Delivery-status, rfc822, disposition-notification Image: Tiff-FX May 2001 © TOSHIBA TEC Internet Fax Kit - Features and Specifications...
  • Page 19 400 x 400 dpi 400 x 400 dpi NOTE: When the Receiver Capability is skipped to be selected, the machine use "200 x 200 dpi" for the receiver capability resolution. Internet Fax Kit - Features and Specifications 1-10 May 2001 © TOSHIBA TEC...

  • Page 20: Limitations

    If the mail server does not support the ESMTP, the DSN request has been denied. g. This machine can be used as a mail server to enable the Offramp Gateway transmission. However, this machine does not support a full MTA service. May 2001 © TOSHIBA TEC 1-11 Internet Fax Kit - Features and Specifications...
  • Page 21 Internet Fax Kit - Features and Specifications 1-12 May 2001 © TOSHIBA TEC...

  • Page 22: Chapter 2. Installation

    Chapter 2. INSTALLATION I-FAX Kit Installation Before Installing the Internet Fax Kit Installing the Internet Fax Kit...

  • Page 23: I-Fax Kit Installation

    The following figures show the contents for Internet Fax kit. You also need the Network Inter- face Card (GF-1010) to install the Internet Fax kit to your DP120F/DP125F. Internet Fax Kit Network Interface Card (GF-1010) Installing the Internet Fax Kit May 2001 © TOSHIBA TEC Internet FAX Kit - Installation...
  • Page 24 Internet FAX Kit - Installation May 2001 © TOSHIBA TEC...
  • Page 25 May 2001 © TOSHIBA TEC Internet FAX Kit - Installation...
  • Page 26 (10) Internet FAX Kit - Installation May 2001 © TOSHIBA TEC...
  • Page 27 (11) (12) (13) May 2001 © TOSHIBA TEC Internet FAX Kit - Installation...
  • Page 28 (14) Internet FAX Kit - Installation May 2001 © TOSHIBA TEC...
  • Page 29 Chapter 3. FUNCTION SETTINGS TCP/IP Configuration Setup Onramp Gateway Setup BootP/DHCP How the Onramp Gateway transmission works IP Address How to setup for the Onramp Gateway Subnetmask Offramp Gateway Setup Default Gateway How the Offramp Gateway transmission works Host Name How to send a document using Offramp Gateway E-mail Account Setup How to setup for the Offramp Gateway...
  • Page 30 The keystrokes needed to access the various function settings will be shown with uppercase letters and brackets. For example, [MENU] or [EN- TER] means to press the Menu Key or the Enter Key. May 2001 © TOSHIBA TEC Internet Fax Kit - Function Settings...

  • Page 31: Tcp/Ip Configuration Setup

    • If the optional PCL Print Kit is installed on your machine, you can also use the MAP program to setup the TCP/IP configuration. Refer to the service manual for PCL Print Kit for the information of the TCP/IP Setup using the MAP. Internet Fax Kit - Function Settings May 2001 © TOSHIBA TEC...

  • Page 32: Bootp/Dhcp

    Enter the IP address of this machine. "000.000.000.000" cannot be assigned for the IP address. After the “OPERATION COMPLETED” message is displayed, the display return to the TCP/IP menu. May 2001 © TOSHIBA TEC Internet Fax Kit - Function Settings...

  • Page 33: Subnetmask

    Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing. Internet Fax Kit - Function Settings May 2001 © TOSHIBA TEC...

  • Page 34: Host Name

    Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing. May 2001 © TOSHIBA TEC Internet Fax Kit - Function Settings...

  • Page 35: E-Mail Account Setup

    You can use any username for the E-mail address. For example, if the domain name of the mail server is “toshiba.com” and host name of this machine is “au1”, the domain of the E-mail address for this machine will be a FQDN that the host name is added to this domain.

  • Page 36: Error E-Mail Forward Address

    This sets the type of protocols used for receiving E-mail. The available functions vary according to that this is set to "POP" or "SMTP". NOTE: To perform the Offramp Gateway transmission, the Receive Mode must set to “SMTP”. May 2001 © TOSHIBA TEC Internet Fax Kit - Function Settings...

  • Page 37: Pop Server Address

    01.1MIN 05.30MINS 08.6HRS 02.2MINS 06.1HR 09.12HRS 03.5MINS 07.2HRS 10.24HRS 1MIN - 24HRS Select the time interval from the time list to check for new E-mail at the POP server. Internet Fax Kit - Function Settings May 2001 © TOSHIBA TEC...

  • Page 38: Pop Login Name

    Enter the password to login to the POP server. "pass" has been set as a default POP login password. When the “E-MAIL” menu is displayed, press the [STOP] key to return to the Standby Mode screen. May 2001 © TOSHIBA TEC Internet Fax Kit - Function Settings...

  • Page 39: Smtp Server Address

    SMTP SERVER ADDRESS Enter the IP address of the SMTP server. After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to return to the Standby Mode screen. Internet Fax Kit - Function Settings 3-10 May 2001 © TOSHIBA TEC...

  • Page 40: E-Mail Properties Setup

    This is to set the maximum size for sending 2.0MBYTE documents using the Internet Fax function. If the size of documents exceeds the maximum size, the machine sends the documents separately. May 2001 © TOSHIBA TEC 3-11 Internet Fax Kit - Function Settings...
  • Page 41 Touch dials or Abbreviated dials, the machine does not allow the Offramp Gateway for this document. For further details about the Offramp Gateway Transmission, see "Offramp Gateway Setup". Internet Fax Kit - Function Settings 3-12 May 2001 © TOSHIBA TEC...

  • Page 42: Print Text Body

    Enter the number of the pages to be printed. "5" is set as a default body page limit. After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to return to the Standby Mode screen. May 2001 © TOSHIBA TEC 3-13 Internet Fax Kit - Function Settings...

  • Page 43: Send Disposition

    Use the [ ↑ ] or [ ↓ ] keys to select the desired option (ON or OFF), then press the [ENTER] key. PRINT HEADER 1.ON 2.OFF Selected to print the header section of a received E-mail. Selected not to print the header section of a received E-mail. Internet Fax Kit - Function Settings 3-14 May 2001 © TOSHIBA TEC...

  • Page 44: Print E-Mail Error

    The status, such as failed delivery, delayed delivery, successful delivery, or the gatewaying of a message into an environment that may not support DSNs, is notified when an E-mail with the DSN request is sent. May 2001 © TOSHIBA TEC 3-15 Internet Fax Kit - Function Settings...

  • Page 45: Print Disposition

    Selected not to print the MDN even if it is notified. After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to return to the Standby Mode screen. Internet Fax Kit - Function Settings 3-16 May 2001 © TOSHIBA TEC...

  • Page 46: Request Dsn

    This is available only when the Receive Mode is set to "SMTP". NOTE: If this is set to ON, it is recommended to set up “Gateway Print” and “Gateway Security”. May 2001 © TOSHIBA TEC 3-17 Internet Fax Kit - Function Settings...

  • Page 47: Gateway Print

    If the fax number of the facsimile is not registered as One Touch dials or Abbreviated dials, the machine does not allow the Offramp Gateway for this document. This setting is available when the “E-mail to FAX GTWY” is set to ON. Internet Fax Kit - Function Settings 3-18 May 2001 © TOSHIBA TEC...

  • Page 48: Confirmation Timer

    If you are not sure that the recipients can reply the MDN request, it is recommended to select OFF. May 2001 © TOSHIBA TEC 3-19 Internet Fax Kit - Function Settings...

  • Page 49: Set Confirmation Time

    The document that contains only one page of an image cannot be separated even if the document size exceeds the limit. In this case, the machine interrupts the job. Internet Fax Kit - Function Settings 3-20 May 2001 © TOSHIBA TEC...
  • Page 50 Select the maximum size of the documents can be sent. After the “OPERATION COMPLETED” message is displayed, press the [STOP] key to return to the Standby Mode screen. May 2001 © TOSHIBA TEC 3-21 Internet Fax Kit - Function Settings...

  • Page 51: Onramp Gateway Setup

    Abbreviated Dial Numbers, One Touch Keys, and Group Numbers. Howev- er, when the End Stations are E-mail addresses, you can assign them only using Abbreviated Dial Numbers and One Touch Keys. Internet Fax Kit - Function Settings 3-22 May 2001 © TOSHIBA TEC...

  • Page 52: Offramp Gateway Setup

    To set this on the mail server, the hostname of this machine must be desig- nated. If the hostname of this machine is designated as “au1.toshiba.com”, it is set to transfer the E-mail to this machine when an E-mail to “xxx@au1.toshiba.com” is delivered to the Internet.

  • Page 53: How To Send A Document Using Offramp Gateway

    Offramp Gateway, the facsimile number and the Mailbox number is separated with “/”. For example when the assigned domain name (FQDN) for this machine is “au1.toshiba.com”, the facsimile number is “1212121212”, and the Mailbox number is “1234”: i.e. FAX=1212121212/T33S=1234@au1.toshiba.com...

  • Page 54: How To Setup For The Offramp Gateway

    The domain of your E-mail address becomes a name added the sub-address for this machine and domain name of the SMTP server. For example, if the domain name of the mail server is "toshiba.com" and sub-address of this machine is "au1", the domain of the E-mail address for this machine will be "uername@au1.toshiba.com".

  • Page 55: Additional Functions

    FTP Server Login Name: This allows you to set the user name to log in the FTP server on the machine. The user name is required to transmit data between a personal computer and the machine using the TOSHIBA Viewer LAN version.

  • Page 56: Ftp Server Login Password

    6.2 FTP Server Login Password [MENU], [3], [5], [0], [3], [0], [2] This sets the password to log in the FTP server. This must be set to control the machine using the TOSHIBA Viewer LAN version. Enter the FTP login password, then press the [ENTER] key.

  • Page 57: Ipx/Spx Protocol

    Selected to set the frame type to "802.3". ETHERNET II Selected to set the frame type to "ETHERNET II". 802.3 SNAP Selected to set the frame type to "802.3 SNAP". Internet Fax Kit - Function Settings 3-28 May 2001 © TOSHIBA TEC...
  • Page 58 Continue to set another item, or press [0] + [1] to select "1.DONE" to exit the menu operation mode and return to the Standby Mode. The Network Interface Card starts initializing. Wait for few minutes until the Network Interface Card completes initializing. May 2001 © TOSHIBA TEC 3-29 Internet Fax Kit - Function Settings...
  • Page 59 Internet Fax Kit - Function Settings 3-30 May 2001 © TOSHIBA TEC...
  • Page 60 Chapter 4. MAIL SERVER SETUP Lotus Domino Installing Domino Server Configuring Domino Server Creating Notes User Memorandum on Domino Environment Sendmail and Qpopper Configuring Sendmail Configuring Qpopper Qmail Configuring Qmail Microsoft Exchange Server Configuring DNS Server Configuring Microsoft Exchange Server About Client MUA...

  • Page 61: Chapter 4 Mail Server Setup

    Check [Advanced Configuration] and click on [>]. Make sure [POP3] and [SMTP] at the [Internet Mail Packages] option are checked. (Check other items as your requirement.) Then click on [>]. May 2001 © TOSHIBA TEC Internet FAX Kit - Mail Server Setup...
  • Page 62 Select "Lotus Domino Server (LotusDominoData)" from the Service list, and click on [Start]. The Domino Server start immediately. When booting up Domino Server Service, the Domino Server console appears. Internet FAX Kit - Mail Server Setup May 2001 © TOSHIBA TEC...

  • Page 63: Configuring Domino Server

    (18) The Welcome window is displayed. Once you check the checkbox of [Don't show this again] in the upper right area, this window will no longer appears. (19) View the [Configuration] tab at the [Administration] tab. May 2001 © TOSHIBA TEC Internet FAX Kit - Mail Server Setup...
  • Page 64 Optimize LDAP queries Select "No". IMAP server returns exact size of message Select "Disabled". POP3 server returns exact size of message Select "Disabled". Comments Enter if you require. Internet FAX Kit - Mail Server Setup May 2001 © TOSHIBA TEC...
  • Page 65 Connect via Select "Direct connection". Destination server Enter the same entry as the Source server. field. Destination domain Optional. Enter the "internet". SMTP MTA relay host Not required. May 2001 © TOSHIBA TEC Internet FAX Kit - Mail Server Setup...
  • Page 66 (36) Click on the [Restrictions] tab and make the following settings. Items Description of Setting Notes domains and aliases Enter the domain name of the Domino server. Alias separator character Use the default value. ("=" is the default.) Internet FAX Kit - Mail Server Setup May 2001 © TOSHIBA TEC...
  • Page 67 Step 30. In this instruction, "internet' is entered. Internet host Not required. (42) When all settings are completed, click on [Save and Close] to save the settings. (43) Finish the Domino Administrator. May 2001 © TOSHIBA TEC Internet FAX Kit - Mail Server Setup...

  • Page 68: Creating Notes User

    (15) Click on the [View] menu and select [Refresh] to show the latest information of the regis- tered users. (16) Please repeat the operation from step 5 to 15 until completing the registration for all users. Internet FAX Kit - Mail Server Setup May 2001 © TOSHIBA TEC...

  • Page 69: Memorandum On Domino Environment

    • In case that a DNS server is not used, Note Client can access Notes Server (Domino Server) only when IP address and host name (of a PC in which Domino is installed) are written in a hosts file. May 2001 © TOSHIBA TEC Internet FAX Kit - Mail Server Setup...

  • Page 70: Sendmail And Qpopper

    WIDE Sendmail.cf Generation Package to create a sendmail.cf file. Download the WIDE version of CF package from the Internet. You can download from the following URL: ftp://ftp.kyoto.wide.ad.jp/pub/mail/CF/CF-3.7Wpl2.tar.gz Internet FAX Kit - Mail Server Setup 4-10 May 2001 © TOSHIBA TEC...
  • Page 71 (Use "ps x" command when you would like to check a pid of sendmail.) Or you can use the following command instead of "kill" command. # /etc/rc.d/init.d/sendmail start May 2001 © TOSHIBA TEC 4-11 Internet FAX Kit - Mail Server Setup...
  • Page 72 # usage: $ which smrsh $ whereis smrsh PROG_MAILER_PATH='/usr/sbin/smrsh' # resolve BITNET traffic (static/mx/no/auto) # You may select auto to this line. BITNET=auto # static routing description file Internet FAX Kit - Mail Server Setup 4-12 May 2001 © TOSHIBA TEC...

  • Page 73: Configuring Qpopper

    The URL is "ftp://ftp.qualcomm.com/eudora/servers/unix/popper/". You may have "qpopper4.x.x.tar.gz" file (latest version is "qpopper4.0.2.tar.gz"). Enter the following command to extract the files: $ tar zxvf qpopper4.0.2.tar.gz $ cd qpopper4.0 May 2001 © TOSHIBA TEC 4-13 Internet FAX Kit - Mail Server Setup...
  • Page 74 Modify the "/etc/services" file to include the following line. pop3 110/tcp #Post Office Enter the following command to restart inetd. # kill -HUP (a pid of inetd) Internet FAX Kit - Mail Server Setup 4-14 May 2001 © TOSHIBA TEC...

  • Page 75: Qmail

    # (cd ~alias; touch .qmail-postmaster .qmail-mailer-daemon .qmail-root) # chmod 644 ~alias/.qmail* Set up qmail-smtp in /etc/inetd.confi. (All must be entered on one line.) smtp stream tcp nowait qmaild /var/qmail/bin/tcp-env tcp-env /var/qmail/bin/qmail-smtpd May 2001 © TOSHIBA TEC 4-15 Internet FAX Kit - Mail Server Setup...
  • Page 76 For using Qmail, there are several files for configuration. Control File Default Command using this file required all Qmail's programs defaultdomain qmail-inject defaulthost qmail-inject locals qmail-send plusdomain qmail-inject rcphosts (none) qmail-smtpd Internet FAX Kit - Mail Server Setup 4-16 May 2001 © TOSHIBA TEC...
  • Page 77 RCPT of SMTP. The mail of domain which has not ap- peared in rcpthosts is not received. When writing a domain name started with a dot (for example, ".toshiba.com"), this means that the email server receives all E-mails contains the domain "toshiba.com".
  • Page 78 You might need to be root by su command etc. # su ifax $ cd /home/ifax $ /var/qmail/bin/maildirmake $HOME/Maildir $ echo ./Maildir/ > ~/.qmail $ chmod 644 ~/.qmail $ exit Internet FAX Kit - Mail Server Setup 4-18 May 2001 © TOSHIBA TEC...

  • Page 79: Microsoft Exchange Server

    Enter the internet domain name of your local area network in the [Zone Name] field (For example: toshiba.com). The Zone File name is automatically entered when you enter the Zone Name (For example: "toshiba.com.dns" when the Zone name is "toshiba.com").

  • Page 80: Configuring Microsoft Exchange Server

    The Organization and Site screen appears. Select [Create a new site], and then enter the Organization Name and Site Name. Those will be the MTA's domain name. For example, when you enter "EXCH" for the Organization Name and "TOSHIBA" for the Site Name, the MTA's domain name will be "EXCH.TOSHIBA.com".
  • Page 81 If you want to set the password for an account other than allowing to user to set the password, use the User Manager in the Administrator's Tool Program folder to set a permanent password. May 2001 © TOSHIBA TEC 4-21 Internet FAX Kit - Mail Server Setup...

  • Page 82: About Client Mua

    • The Internet Fax unit can print out only text messages and TIFF-FX image files attached to an E-mail. In addition, the resolution of the TIFF-FX images should be 200x100, 200x200, 200x400, or 400x400. Internet FAX Kit - Mail Server Setup 4-22 May 2001 © TOSHIBA TEC...
  • Page 83 Chapter 5. TROUBLESHOOTING Error Message Input/Output Image Error I-FAX Receive Error I-FAX Send Error Output Trap Error Analyzing MIB Error Operation Error E-mail Check Error Battery Error Others 1.10 Test ErrorChap Error Codes Printed on Reports Error Codes for Receiving I-Fax Error Codes for Transmitting I-Fax...

  • Page 84: May 2001 © Toshiba Tec

    The document is sent in unknown Ask the sender that the E-mail format by the E-mail server or E-mail application and the E-mail server is application of the sender. compatible with the Internet Fax. May 2001 © TOSHIBA TEC Internet Fax Kit - Troubleshooting...

  • Page 85: I-Fax Send Error

    The machine receives an invalid MIB Confirm the sender’s computer has request. no problems. If this Error Message is repeatedly displayed, the Network Interface Card or Internet Fax unit should be replaced. Internet Fax Kit - Troubleshooting May 2001 © TOSHIBA TEC...

  • Page 86: Operation Error

    Mother PCB to restart the machine. If the error and I-FAX PCB occur. cannot be recovered, the Internet Fax unit or the Mother PCB of the ma- chine must be replaced. May 2001 © TOSHIBA TEC Internet Fax Kit - Troubleshooting...

  • Page 87: E-Mail Check Error

    This message is displayed by press- Wait until the FTP transmission is ing any button on the Operation Panel finished. while the machine is transmitting the data in the FTP. Internet Fax Kit - Troubleshooting May 2001 © TOSHIBA TEC...
  • Page 88 The function setting data has been replace the Internet Fax unit. FUNCTION damaged. CHKSUM ERR: The language data has been dam- LANGUAGE aged. CHKSUM ERR: The boot programming data has been BOOT damaged. May 2001 © TOSHIBA TEC Internet Fax Kit - Troubleshooting...

  • Page 89: Error Codes Printed On Reports

    OT and ABB dials when the Gateway Security is set to ON. Or confirm the E-mail data forwarded to the “Error E-mail Forward Address”. Internet Fax Kit - Troubleshooting May 2001 © TOSHIBA TEC...

  • Page 90: Error Codes For Transmitting I-Fax

    Processing Error in Reception Resend the document or check the any error condi- side tion occurs in reception side. If MDN/DSN report was printed, check the report to refer the informa- tion. May 2001 © TOSHIBA TEC Internet Fax Kit - Troubleshooting...
  • Page 91 Internet Fax Kit - Troubleshooting May 2001 © TOSHIBA TEC...

  • Page 92: Chapter 6. Updating The Firmware

    Chapter 6. UPDATING THE FIRMWARE Updating the Firmware in I-FAX PC Board Updating the Firmware using TOSHIBA Viewer Updating the firmware by FTP Download Updating the Firmware in Network Interface Card Updating the Firmware using FTP Download UPdaitng the Firmware using Flash Update...

  • Page 93: Updating The Firmware Using Toshiba Viewer

    You can use the TOSHIBA Viewer to download the firmware to the Internet Fax unit. In order to update the firmware in the Internet Fax unit using the TOSHIBA Viewer, you must have the firmware files for the TOSHIBA Viewer.
  • Page 94 Bank2 ....Check this for downloading the Internet Fax Kit function file Bank3 ....Check this for downloading the Internet Fax Kit language file Bnak4 ....Check this for downloading the Internet Fax Kit Boot file Internet Fax Kit - Updating the Firmware May 2001 © TOSHIBA TEC...

  • Page 95: Updating The Firmware By Ftp Download

    Click on [OK]. 1.2 Updating the Firmware by FTP Download When you cannot update the firmware using either the JIG PC Board or TOSHIBA Viewer, you can download the firmware files by FTP command from the DOS prompt.

  • Page 96: Updating The Firmware In Network Interface Card

    (15) The "Unit updated" message is displayed after it completes downloading. (16) Click on [OK]. (17) Turn off the power of the machine and then turn it on to restart the Network Interface Card. Internet Fax Kit - Updating the Firmware May 2001 © TOSHIBA TEC...
  • Page 97 After restarting the machine, the NIC Status Sheet is automatically printed. The firm- ware version is listed on the sheet. Confirm the firmware version is changed to the new version. May 2001 © TOSHIBA TEC Internet Fax Kit - Updating the Firmware...
  • Page 98 Internet Fax Kit - Updating the Firmware May 2001 © TOSHIBA TEC...
  • Page 99 Chapter 7. APPENDIX List and Report E-mail Notification Reports Print Format List and Report Print Format User Funciton Setting Initial Value List TCP/IP Configuration E-mail Account E-mail Properties Options...

  • Page 100: List And Report

    Subject: Internet Fax MAIL was delivered to the following recipient(s): user01 on Fri, 2 Mar 2001 11:39:17 +0900 This message indicates that the E-mail was delivered successfully to the recipients. May 2001 © TOSHIBA TEC Internet FAX Kit - Appendix)
  • Page 101 Your message user01 Subject: Internet Fax MAIL did not reach the following recipient(s): user01@toshiba.com on Fri, 2 Mar 2001 11:39:17 +0900 The recipient name is not recognized The MTS-ID of the original message is : c=US;a= ;p=Tosihba;I=MARSHAL0103020253GDXCQP26 MSEXCH:IMS:Toshiba:TOSHIBA.COM:MARSHAL 0 (000C05A6) Unknown...
  • Page 102 Reporting-UA: Ifxa.toshibatec.com Original-Recipient: rfc822;ifax@toshiba.com Final-Recipient: rfc822;user01@toshiba.com Original-message-ID: <200103025113610.43@Ifxa.toshibatec.com> Disposition: automatic-action/MDN-sent-automatically;dispatched Media-Accept-Features:(&(color=Binary) (image-file-structure=TIFF-limited) (| (image-coding=[MH,MR,MMR]) (& (image-coding=JBIG) (image-coding-constrait=JBIG-T85) (JBIG-stripe-size=128))) (| (&(dpi=200)(dpi-xyratio=[200/100,1,200/400])) (&(dpi=300)(dpi-xyratio=1)) (&(dpi=400)(dpi-xyratio=1)) (paper-size=[A4,legal,letter]) (MRC-mode=0) (ua-media=stationery) May 2001 © TOSHIBA TEC Internet FAX Kit - Appendix)
  • Page 103 DATE & TIME :MAR-02-01 11:37 E-MAIL :ifax@toshiba.com JOB NUMBER :039 DATE :MAR-02-01 11:22 :user01@toshiba.com NUMBER OF PAGE :001 STATUS :***NOT SURE IF THIS MESSAGE WAS SENT OR NOT, BECAUSE MDN NOT RECEIVED*** Internet FAX Kit - Appendix May 2001 © TOSHIBA TEC...

  • Page 104: List And Report Print Format

    DRUN COUNT :3456 (00000D80) NBR. FILE NBR DATE TIME DURATION PAGE DEPT NBR ACCOUNT MODE STATUS MAY-17 12:06 00/25 user02@toshiba.com MAY-17 14:01 59/59 +1234567890 9999 G3 502 P NG 20 May 2001 © TOSHIBA TEC Internet FAX Kit - Appendix)
  • Page 105 6 V.34 300dpi address dial was used) Type of Communication = Polling Result SR, R = Relay Communication OK = success = Mailbox Communica- NG = failure tion Error Code Internet FAX Kit - Appendix May 2001 © TOSHIBA TEC...

  • Page 106: Memory Transmission Report

    Number of Pages input to memory Time when the transmission started Time when the transmission ended (the time when a Recovery Transmission is designated) Number of Pages transmitted normally Transmission result May 2001 © TOSHIBA TEC Internet FAX Kit - Appendix)

  • Page 107: Reservation List

    Type of Box Number of the Remote Party, communication (in case of Mailbox or E-mail Address) communication) Designated Time or Time of Reception Box Number (in case of Mailbox communication) Internet FAX Kit - Appendix May 2001 © TOSHIBA TEC...
  • Page 108 E-MAIL user02@toshiba.com UNSUCCESSFUL SENT PAGES GROUP NUMBER 0001 AABBCCDDEEFFGGHHIIJJ AAABBBCCCDDDEEEFFFGG Receiver where no error occurred SENT PAGES ... Number of pages sent normally Receiver where the transmission was completed normally May 2001 © TOSHIBA TEC Internet FAX Kit - Appendix)

  • Page 109: Preset Dialing Number Lists

    ........E-mail Address ........Alternate Dial Number SUB, SEP, or PWD ..Type of Sub-address OT ..One Touch Key Numbers ABB..Abbreviated Dial Numbers Group ... Group Numbers Internet FAX Kit - Appendix 7-10 May 2001 © TOSHIBA TEC...
  • Page 110 ........Alternate Dial Number SUB, SEP, or PWD ..Type of Sub-address Designated Time Line Monitoring Attached Fax option Communication Speed Status (if any) Limit (x100) TX Report Issue/Non- issue Status May 2001 © TOSHIBA TEC 7-11 Internet FAX Kit - Appendix)
  • Page 111 995 996 997 998 999 Group Number One Touch Key Numbers and Abbreviated Dial Numbers belonging to the Group: Group Name OT ....One Touch Key Numbers ABB... Abbreviated Dial Num- bers Internet FAX Kit - Appendix 7-12 May 2001 © TOSHIBA TEC...
  • Page 112 ........Alternate Dial Number SUB, SEP, or PWD ..Type of Sub-address Designated Time Line Monitoring Attached Fax option Communication Speed Status (if any) Limit (x100) TX Report Issue/Non- issue Status May 2001 © TOSHIBA TEC 7-13 Internet FAX Kit - Appendix)

  • Page 113: Function List

    SCAN : 237 MEMORY TX : ON PRINT : 231 SECURITY TX : OFF COVER SHEET : OFF RECOVERY TX : OFF : INSIDE SEND AFTER SCAN : OFF Internet FAX Kit - Appendix 7-14 May 2001 © TOSHIBA TEC...
  • Page 114 : ON CONFIRM. TIMER : ON SET CONFIRM. TIME : 15MINUTES MSG SIZE LIMIT : 2.0MBYTE FLASH ROM (OPTION) PROGRAM : 1AUWWTS1SPA01045 : DEC-11-00 LANGUAGE : 2AUWWTS1SPA01015 : SEP-01-00 May 2001 © TOSHIBA TEC 7-15 Internet FAX Kit - Appendix)

  • Page 115: Menu List

    02.MEMORY RX 02.FTP SRV LOGIN PWD 03.RX REDUCTION 04.LAN FAX 04.DISCARD 01.LAN FAX SRV ADDR 05.REV.ORDER PRINT 05.NETWORK (NOVELL) 06.PRIVILEGED RX 01.DONE 07.RTI 02.IPX/SPX PROTOCOL 08.RX MULTI COPY 03.FRAME TYPE Internet FAX Kit - Appendix 7-16 May 2001 © TOSHIBA TEC...
  • Page 116 04.PRINT HEADER 05.PRINT E-MAIL ERR 06.PRINT DSN 07.PRINT DISPOSITION 08.REQUEST DSN 09.EMAIL TO FAX GTWY 10.GATEWAY PRINT 11.GATEWAY SECURITY 12.CONFIRM. TIMER 13.SET CONFIRM. TIME 14.MSG SIZE LIMIT 5.MENU LIST May 2001 © TOSHIBA TEC 7-17 Internet FAX Kit - Appendix)

  • Page 117: Power Failure List

    File Number of the communication Box Number (in case of Mailbox Date and Time of communication) Input Type of communica- tion Station where the communication or the Mailbox is input Internet FAX Kit - Appendix 7-18 May 2001 © TOSHIBA TEC...

  • Page 118: User Function Setting Initial Value List

    : ON Request DSN : ON E-mail to FAX Gateway : OFF Gateway Print : ON Gateway Security : ON Confirmation Timer : 15MINS MSG Size Limit : 2.0MBYTE May 2001 © TOSHIBA TEC 7-19 Internet FAX Kit - Appendix)
  • Page 119 2.4 Options FTP Server Login Name : public FTP Server Login Password :pass LAN FAX : Not assigned IPX/SPX Protocol : ON Frame Type : AUTO Internet FAX Kit - Appendix 7-20 May 2001 © TOSHIBA TEC...
  • Page 120 1-1, KANDA NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8842 JAPAN...

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