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Transferring a call
You want to put your call partner through to someone else.
With the call transfer function you can connect your call partner with some-
one else. You can connect internal and external users with one another.
You can transfer the call with or without prior notice:
Menu
Call transfer with prior
notice
Call transfer without
prior notice
Mitel 6867 SIP:
Call transfer with prior notice (you are in a call):
1. Press the forward key.
2. Enter the call number of the second call party and press the
the corresponding busy lamp field).
➔
3. Wait until the person has answered the call.
➔
4. Announce the call party.
5. Put the handset on-hook.
➔
Call transfer without prior notice (you are in a call):
1. Press the forward key.
2. Enter the call number of the second call party and press the
the corresponding busy lamp field).
➔
3. Wait for the first ring tone.
4. Put the handset on-hook.
➔
➔
You can change the procedure by first starting an enquiry call before call transfer.
Note:
Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/1.1 – R4.0 – 07.2015
Description
You only transfer the call after you have first talked to the
second call party yourself.
Without talking to the second call party, you transfer the
call to them by hanging up the handset immediately after
dialling the call number.
The second call party is called; first call party is put on hold.
If the other user does not answer, you can cancel the second call with the
softkey or with the End key and take back the first call.
Cancel
Your first call partner and the other person are now connected with each
other.
The second call party is called; first call party is put on hold.
The other party is then called directly by your first call partner.
Recall: If the other party does not answer, the call comes back to your
phone.
Phoning
(or press
Select
(or press
Select
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