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Mitel 6867i Quick Start Manual

Metro voice
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Download this manual See also: Administrator's Manual, Configuration Manual
Mitel 6867i
QUICK START GUIDE
2018

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Summary of Contents for Mitel 6867i

  • Page 1 Mitel 6867i QUICK START GUIDE 2018...
  • Page 2 Welcome to your new MetroVoice Phone System! Digital West introduces MetroVoice, our cloud-based telephone system. MetroVoice is a unique On Net solution that provides your business with a unified communications platform that includes a phone system equipped with no upfront cost, full business calling features, soft phone capability, mobile apps, collaborative applications (such as web conferencing, IM, video chat), other administrative functions and more.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents Button Layout Key Descriptions Pre-Programmed Softkey Features Making and Answering Calls Call Forwarding Frequently Asked Questions MetroVoice 2018 : (805) 548-8000 : [ii]...

  • Page 4: Button Layout

    MetroVoice Phone Buttons 1 - Handset 2 - Display 3 - Message LED 4 - Phonebook Key 5 - Navigation Keys 6 - Transfer Key 7 - Conference Key 8 - L3 Key* (see Page 5) 9 - L4 Key 10 - Line Keys 11 - Speaker/Handset Key 12 - Pound Key...

  • Page 5: Key Descriptions

    MetroVoice Button Info Phonebook Key: This key contains both a Corporate Directory and a Personal Directory. The Corporate Directory shows all users on the system. Local is a private directory that is local to your phone. Transfer Key: The Transfer key is also available as “XFER” while in a call. It is available as a bottom softkey. Conference Key: This key is used to add callers to an existing call.

  • Page 6: Pre-Programmed Softkey Features

    Mute Key: This function mutes the speakersphone, or the handset microphone so that the caller cannot hear you - you will still hear the caller. Options Key: This key is used to make programming adjustments to the station. Note: It is recommended that any program- ming changes under this category should be limited to modifications discussed on these sheets, or with your administrator.

  • Page 7: Making And Answering Calls

    PRE-PROGRAMMED SOFTKEY FEATURES, cont’d More : The More button is a series of in the softkey area. When pressed, it will show more options if available. MAKING AND ANSWERING CALLS Extension to Extension Dialing: To call another extension, lift the handset, enter the extension number followed by the # key.

  • Page 8: Call Forwarding

    MAKING AND ANSWERING CALLS, cont’d Transfer to an Extension: While on a call, press Xfer or Transfer key (you will hear a fresh dial tone and the called will be placed on hold,) then enter the extension number you wish to reach, followed by the DIAL softkey. The extension will ring; when an- swered, you can have a private conversation with the person at that extension.

  • Page 9: Frequently Asked Questions

    Frequenly Asked Questions How do I tell the difference between a call ringing to the main number versus ringing at my DID? Your caller ID displays the number that is calling and below that it shows the number that the outside called dialed if it was not your direct line.