Troubleshooting Mg 1000B - Avaya 1150e User Manual

Note: If you do not use the Resume Normal Mode command after
testing, the phone automatically returns to Normal Mode in 10
minutes.

Troubleshooting MG 1000B

The MG 1000B can cause error messages to display on-screen. Table 11
lists error messages and describes actions to correct the causes.
Table 11: Troubleshooting MG 1000B (Part 1 of 2)
Display Message
Local Mode
Local Mode
Invalid ID (1)
1. Press the
2. Press the
scroll and highlight
Mode.
3. Press the
registers back to the main office).
Probable Cause
Test Local Mode.
Network problem.
Gatekeeper unable to
find end point from
Branch User ID.
Additional phone features
Services key.
Up/Down navigation keys to
Resume Normal
Send/Enter key (the phone
Actions
Press the
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Notify system
administrator.
Services
200