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Error Code

When one of the following codes appears on the LCD display, take the suggested action described
below. If a code from H31 to H39 has appeared, do NOT attempt to disassemble and repair the
Alkaline Ionizer yourself, but contact your dealer.
Error code
U21 U27
U22 U23
U25
This appears
alternately with the
"Replace Cartridge"
message.
U26
This appears
alternately with the
"Replace Cartridge"
message.
U28
H31
H32
H39
Depending on the water quality and environment, electrolysis may be
suspended in order to protect the Alkaline Ionizer. (Purified water will come
out of the main spout.)
Turn off the faucet, wait about 3 minutes, and then resume use.
Depending on the water quality and environment, electrolysis may be
suspended in order to protect the Alkaline Ionizer. (Purified water will come
out of the main spout.)
Turn off the faucet, discontinue use, and wait about 30 minutes.
(Depending on the water quality and environment, you may have to wait
more than 30 minutes.)
The water flow does not exceed 1.2 liters/minute. (When water is run
through the Alkaline Ionizer, the LCD display changes to "Flow".)
The cartridge has reached at the end of its service life due to clogging.
Replace the cartridge. (See pages 64 to 66.)
The total run-through volume of water serving as the guideline for
cartridge replacement (12,000 liters) has been exceeded.
The cartridge has reached at the end of its service life.
Replace the cartridge. (See pages 64 to 66.)
This is the electrolyzer service life warning. (It warns that the total
electrolysis time has reached about 847 hours.)
Consult your dealer.
The service life of the electrolyzer is about 850 hours. When the
water supply is shut off and the power plug disconnected and then
re-connected, the electrolyzer can be used for the remaining hours of its
service life (for about 3 weeks at a daily rate of 10 minutes).
The electrolyzer has reached the end of its service life.
Total electrolysis time: About 850 hours (only the ion water production time
and cleaning time)
Ask your dealer to replace the electrolyzer.
The Alkaline Ionizer has failed.
Disconnect the power plug, and consult your dealer.
Cause and remedial action
79

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