There Is No Audio On The Television; The Polycom Viewstation 128 Will Not Make A Call - Polycom ViewStation 128 Manual

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There is no audio on the television:

1. Ensure the power cable is plugged in and the device is turned on.

2. Ensure the television is plugged in and turned on.

3. Ensure the cables are setup correctly. See page seven for details.

4. The most likely cause is that the television's volume is set too low

or is muted:

a. Use either the television's remote control or the volume

button on the television to turn up the volume.

b. Use the orange volume buttons on the PolyCom ViewStation

128 remote control to ensure the volume on the base unit is

high enough as well.

If you still cannot solve the problem please contact support.

1. Ensure the power cable is plugged in and the device is turned on.

2. Ensure the television is plugged in and turned on.

3. Ensure the cables are setup correctly. See page seven for details.

4. The device you are attempting to call must be on and ready to

accept incoming calls.

a. Call the person you wish to conference with on the telephone

and ensure they are ready to receive your video conference

call.

5. Ensure you have the correct IP number for the device you are

trying to call.

a. Call the person you wish to conference with on the telephone

and ensure you have the right IP number for their device.

If you still cannot solve the problem please contact support.

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http://extension.oregonstate.edu/esoc/ectu/

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