DuraLabel Catalyst User Manual page 76

TroubleshooTing
SYMPTOMS
Vertical lines appear.
Horizontal Lines and spots
appear periodically.
White area of paper is lightly
stained.
Periphery of the letters is
smudged.
Toner comes off when it is
rubbed.
Glossiness is not uniform.
76
POSSIBLE CAUSES
The image drum cartridge is
damaged.
The toner is low.
When the interval is about 4", the
image drum (the green tube) is
damaged or dirty.
When the interval is about 1.2",
there may be foreign particles in
the image drum cartridge.
When the interval is about
86mm (3.4in), the fuser unit is
damaged.
The image drum cartridge has
been exposed to light.
Paper contains static.
Paper is too thick.
The toner is low.
The LED head is dirty.
The thickness and type of the
paper are incorrectly set.
Recycled paper is used.
The thickness and type of the
paper are incorrectly set.
STEPS TO MAKE
Replace the image drum
cartridge.
Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner.
If symptoms persist, replace the
toner cartridge.
Wipe it lightly with a soft cloth.
Replace the image drum
cartridge when it is damaged.
Open/close the top cover, and
print again.
Replace the fuser unit.
Replace the image drum
cartridge if the problem is not
resolved.
Use paper stored in proper
temperature and humidity
conditions.
Use thinner paper.
Open the top cover and tap the
cartridge a few times to evenly
distribute any remaining toner.
If symptoms persist, replace the
toner cartridge.
Wipe the LED head with a soft,
lint-free cloth.
Set the correct value of media
type in the Advanced Options
- Media Type menu or set one
value lighter for media type.
Set one value thicker for media
type in the Advanced Options -
Media Type menu.
Set the correct value of media
type in the Advanced Options
- Media Type menu or set one
value lighter for media type.
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