DuraLabel Catalyst User Manual
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DuraLabel Catalyst User Manual

DuraLabel Catalyst User Manual

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  • Page 1 800.788.5572 DuraLabel.com...

  • Page 2: Preface

    Restriction on the use of certain Hazardous Substances in electrical and electronic equipment. The following cables were used to evaluate this product to achieve EMC directive 2004/108/EC compliance and configurations other than this may affect that compliance. CABLE TYPE LENGTH (Meters) CORE SHIELD Power DuraLabel.com 800.788.5572...

  • Page 3: Emergency First Aid

    If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillages should be vacuumed from clothing or surfaces if possible. If any remains after vacuuming it should be treated with soap and cold water to minimize risk of staining. 800.788.5572 DuraLabel.com...

  • Page 4: Table Of Contents

    6. Getting Started ......................8 6.1 Overview ........................ 8 Front View ......................8 Rear View ......................9 6.2 Installing Catalyst ....................9 6.3 Installing Paper Tray 2 ..................16 6.4 Energy Saving Settings ..................17 Power Save Mode ....................17 Sleep Mode ......................
  • Page 5 Unit Casing .......................66 LED Head ......................66 12. Troubleshooting ....................67 12.1 Major Printer Components and Paper Path ...........67 12.2 Paper Sensor Error Codes ................68 12.3 Clearing Paper Jams ..................69 12.4 Dealing with Unsatisfactory Printing...............75 13. Specifications ...................... 77 800.788.5572 DuraLabel.com...

  • Page 6: Warranty

    General maintenance and cleaning of the DuraLabel printer is the purchaser’s responsibility and is not covered by the warranty. Expendable items or parts such as label supply and ribbon are not covered by this warranty.

  • Page 7: Notes, Cautions, And Warnings

    “compatible”, and if it does work, your product's performance and print quality may be degraded. Use of any other label product aside from approved DuraLabel Catalyst Synthetic Supply may invalidate your warranty.

  • Page 8: Getting Started

    Output stacker, face down. Standard printed copy delivery point Operator panel. Menu driven operator controls and LCD panel Paper tray. Standard paper tray. Holds up to 50 DuraLabel Catalyst Supply sheets; 250 8.5" x 11" sheets of 20 lb paper Multi-purpose tray.

  • Page 9: Rear View

    NOTE: Administrator rights may be necessary to install a printer and/or print driver on your system. If you are installing Catalyst as a network printer you will also need network settings and an ethernet cable to complete the installation process.
  • Page 10 GettinG started Windows XP: Place the included Catalyst CD into your CD drive and wait a moment for the splash screen to appear. If the splash screen does not appear, double-click My Computer and double-click the CD drive or DVD drive. An Open file - security warning message may appear.
  • Page 11 Do not plug Catalyst into your PC yet. Click Next. Choose the install location and click Install. At this time, press the power button on Catalyst and plug its USB cable into your PC. Click Next. Click Finish to close the Driver Setup wizard and proceed by letting Windows automatically install the driver.
  • Page 12 Click on Install Driver, then click Next in the Driver Wizard setup window that appears. Click I Agree on the DuraLabel Driver License Agreement window that appears. Select DuraLabel Catalyst and click Next. Do not plug Catalyst into your PC yet. Click Next.
  • Page 13 GettinG started Choose the install location and click Install. At this time, press the power button on Catalyst and plug its USB cable into your PC. Click Next. Click Finish to close the Driver Setup wizard and proceed by using the following instructions to step through the Found New Hardware wizard.
  • Page 14 Select Install the software automatically (Recommended) and click Next. 10. Windows searches for driver files. A magnifying glass image will appear. 11. Hardware Installation window will appear; click Continue Anyway. 12. Click Finish to close the Found New Hardware wizard. Setup is now complete. DuraLabel.com 800.788.5572...
  • Page 15 GettinG started TO uNINSTAll ThE CATAlyST dRIVER: Place the Catalyst CD into your CD drive and when the splash screen pops up, select Uninstall Driver. If the CD splash screen does not appear: Windows XP: Double-click My Computer and double-click the CD drive or DVD drive.

  • Page 16: Installing Paper Tray 2

    Place additional paper tray on desired location. Observing safety rules for lifting and, using locating guides, place printer on top of the additional paper tray. Fit retaining clips as shown. Re-connect the AC power cable and turn the printer ON. DuraLabel.com 800.788.5572...

  • Page 17: Energy Saving Settings

    RETuRNING TO STANdBy MOdE To return the machine to standby mode from power save or sleep mode, press the Power Save button on the control panel. NOTE: When your machine receives a print job, it automatically returns to standby mode. 800.788.5572 DuraLabel.com...

  • Page 18: Paper Recommendations

    DuraLabel Catalyst. 7.1 Cassette Trays If both trays contain the same size stock, Catalyst will by default pull from Tray 1 (upper tray), then Tray 2 (lower tray) if Tray 1 is empty. It will only pull from the multi- purpose tray when print settings specify this or if all other trays are empty.

  • Page 19: Face Down Stacker

    Always use this stacker and the multi-purpose feeder for paper stocks heavier than 50 lb. 7.5 Duplexing Automatic two-sided printing is available for the same range of paper sizes as Tray 2 (i.e. all cassette sizes except A6), using paper stocks from 17-50 lb. 800.788.5572 DuraLabel.com...

  • Page 20: Loading Paper

    Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then gently tap the edges of the stack on a flat surface to make it flush again (3). DuraLabel.com 800.788.5572...
  • Page 21 • Do not load damaged paper. • Do not load paper of different sizes or types at the same time. • Close the paper tray gently. • Do not pull the paper tray out during printing (except as described in the following note for Tray 2). 800.788.5572 DuraLabel.com...
  • Page 22 100 sheets, depending on paper weight. ◦ Always use the face up (rear) stacker for heavy paper (card stock, etc.). Do not open or close the rear paper exit while printing as it may result in a paper jam. DuraLabel.com 800.788.5572...

  • Page 23: Multi-Purpose Tray

    Press the tray latch button inwards to release the paper platform, so that the paper is lifted and gripped in place. Set the correct paper size for the multi-purpose tray in the Media Menu (see “Media menu” in "10.4 Menus" section). 800.788.5572 DuraLabel.com...

  • Page 24: Printing Settings In Windows

    If you wish to change default settings that apply to all files printed from your computer to Catalyst, this can be done through Catalyst settings in Windows. (See “Windows Control Panel Settings”.) To change Catalyst settings for all users, some settings can be changed via the Catalyst panel (see “Menu Functions”) or contact...

  • Page 25: Layout Tab

    Page Format setting. You can choose to print up to 16 pages per sheet (two-sided if printing to paper), with or without borders. You can also print the document as a booklet Advanced: offers advanced options (see next section) 800.788.5572 DuraLabel.com...

  • Page 26: Advanced Options

    Postscript Options: These options can be adjusted if some characters or fonts are not printing as expected Printer Features: These settings affect which trays Catalyst will pull media from. By default it will pull from Tray 1 (upper tray), then Tray 2 (lower tray) if Tray 1 is empty.

  • Page 27: Paper/Quality Tab

    8.5” x 11” label stock. Plain paper should be placed in Tray 1 or Tray 2 (lower tray). 6.5” x 9.5” Catalyst label stock must be placed in the multi-purpose tray and this setting must be selected from the Paper Source drop-down when printing.

  • Page 28: Job Options Tab

    PPD version in use default restores default settings to anything previously selected within this tab DuraLabel.com 800.788.5572...

  • Page 29: Color Tab

    Toner Saving: this setting decreases the density of toner placed on a print Other options: Advanced lets you print color separations and set other advanced color options default restores default settings to anything previously selected within this tab 800.788.5572 DuraLabel.com...

  • Page 30: Windows Control Panel Settings

    If you wish to change default settings that apply to all files printed from your computer to Catalyst, this can be done through Catalyst settings in Windows. If you are not an Administrator, these settings may only apply when you are logged into the computer.

  • Page 31: Sharing Tab And Ports Tab

    Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. Specifies that documents should be spooled (stored in a special print file) before being printed. The document is then printed in the background, allowing your application program to become available more quickly. 800.788.5572 DuraLabel.com...
  • Page 32 However, these advanced options may then not be available, even though the hardware might support them. 11. This button provides access to the same setup windows as when printing from applications. Changes made via the Windows Control Panel become the Windows default settings. DuraLabel.com 800.788.5572...

  • Page 33: Color Management Tab

    ManaGeMent tab Color Management tab Color Management allows the Catalyst to sync its color settings with your monitor or a program that offers color management. You may also set printing defaults which are optimized for a specific rendering intent such as photography, charts, or documents with fine lines or small print.

  • Page 34: Device Settings Tab

    For more information see “TrueType Font” in Advanced Options. Note that these substitutions will only apply to print jobs sent from this computer unless a Systems Administrator sets up substitutions. The other options are designed for Systems Administrators to edit should users encounter printing errors DuraLabel.com 800.788.5572...

  • Page 35: Menu Functions

    ON LINE Button ◦ Switches between ONLINE and OFFLINE. ◦ Exits the menu and goes ONLINE when pressed in the Menu mode. Forces printing on the paper currently loaded when pressed with “WRONG PAPER” or “WRONG PAPER SIZE” displayed. 800.788.5572 DuraLabel.com...
  • Page 36 ◦ Pressing this button switches the machine into power save mode or wakes the machine up from power save mode. ◦ ON: Power save state. ◦ BLINKING: Sleep state. ◦ OFF: When machine is ready to print or powered off. DuraLabel.com 800.788.5572...

  • Page 37: How To Change The Settings-User

    Disabled categories are not displayed in the User’s menu. Only a system administrator can change these settings. Turn OFF the printer. Turn ON the printer while pressing the OK button. When ADMIN MENU appears, take your finger off the button. Press the OK button. 800.788.5572 DuraLabel.com...

  • Page 38: Menus

    DEMO1 EXECUTE Prints demonstration page containing graphics and text in color and monochrome. PRINT PPR FONT EXECUTE Prints complete list of all internal IBM ProPrinter III XL emulation fonts, including any downloaded to flash memory. DuraLabel.com 800.788.5572...

  • Page 39: Usage Menu

    Used for small adjustments when you experience faded print or light specks / streaking in monochrome printing on white paper. Select a higher value to reduce fading, or a lower value to reduce specks or streaking in high density print areas. 800.788.5572 DuraLabel.com...

  • Page 40: Network Menu

    In most environments the default TCP ACK setting should be OK, however changing this setting may be beneficial when a connection problem (e.g your printing job incompletely terminates) occurs if it takes a long time to interpret/print your job. DuraLabel.com 800.788.5572...
  • Page 41 Enables or disables this network protocol. NETBIOS OVER TCP ENABLE / DISABLE Sets Enable/Disable of NetBIOS over TCP protocol. Display Conditions: > TCP/IP should be enabled. > IP Version is not IPv6. NETBEUI ENABLE / DISABLE Enables or disables this network protocol. 800.788.5572 DuraLabel.com...

  • Page 42: Usb Menu

    DIFF SAME: Regardless of CPI, same height. DIFF: As CPI, character heights vary. FIT TO LETTER DISABLE Sets the printing mode that can fit print data, ENABLE equivalent to 11 inches (66 lines), in the LETTER-size printable area. DuraLabel.com 800.788.5572...

  • Page 43: Ppr Emulation Menu

    Specifies the distance of print from the left hand edge of the paper. TOF POSITION 0.0INCH ~ 1.0INCH Specifies the distance of print from the top edge of the paper. FORM LENGTH 11 INCH Specifies the length of paper. 11.7 INCH 12 INCH 800.788.5572 DuraLabel.com...

  • Page 44: Pcl Emulation Menu

    OFF / ON Selects whether black image data is printed using black toner (ON) or 100% CMY (OFF). (Valid in PCL emulation mode only.) PRINT MARGIN 1/5 INCH Sets the non-printable page area. NORMAL is PCL NORMAL 1/6 INCH compatible. DuraLabel.com 800.788.5572...

  • Page 45: Sys Config Menu

    WAIT TIMEOUT 5~40 SEC~300, Specifies how many seconds the printer will wait when received data pauses before forcing a page eject. In PostScript Emulation mode the job will be cancelled if timeout occurs. 800.788.5572 DuraLabel.com...
  • Page 46 18 HOURS 24 HOURS SLEEP TIME 1 MIN Adjusts the power save time before the printer automatically 2 MIN switches into sleep mode. 3 MIN 4 MIN 5 MIN 10 MIN 15 MIN 30 MIN 60 MIN 120 MIN DuraLabel.com 800.788.5572...

  • Page 47: Color Menu

    This process accurately aligns the cyan, magenta and yellow images to the black image. C DARKNESS -3~0~+3 Adjusts darkness of each color component (cyan, magenta, yellow and black). Normal setting is 0. M DARKNESS -3~0~+3 Y DARKNESS -3~0~+3 K DARKNESS -3~0~+3 800.788.5572 DuraLabel.com...

  • Page 48: Media Menu

    Selects the unit of measure. MILLIMETER Note: The default setting varies depending on the sales area. MPT MEDIAWEIGHT LIGHT Selects the media weight to be fed from the multi- MEDIUM LIGHT purpose tray. MEDIUM HEAVY ULTRA HEAVY1 ULTRA HEAVY2 DuraLabel.com 800.788.5572...
  • Page 49 C5 ENVELOPE HAGAKI OUFUKU HAGAKI NAGAGATA #3 NAGAGATA #4 YOUGATA #4 FUTO A4 INDEX CARD TRAY2MEDIAWEIGHT LIGHT Adjusts the printer for the weight of paper stock MEDIUM LIGHT loaded in this tray (if installed). MEDIUM HEAVY ULTRA HEAVY1 800.788.5572 DuraLabel.com...
  • Page 50 For example, letterhead may benefit from a ROUGH slightly lower fusing temperature to ensure that its GLOSSY ink does not offset. USERTYPE1 Note: USERTYPEn are displayed only if registered USERTYPE2 in the host PC/Server. USERTYPE3 USERTYPE4 USERTYPE5 DuraLabel.com 800.788.5572...

  • Page 51: Print Menu

    Sets the number of lines of text per page when raw text is received from systems other than Windows. The default for A4 portrait is 64, and for Letter is 60. - (PCL only) ORIENTATION PORTRAIT Selects default page orientation between portrait (tall) LANDSCAPE and landscape (wide). 800.788.5572 DuraLabel.com...
  • Page 52 Simplex. When Always Print is selected and the print job contains an odd number of pages, the final page will be printed as Duplex. DUPLEX Switches the Duplex (2 sided) function ON/OFF. DuraLabel.com 800.788.5572...

  • Page 53: Memory Menu

    0.00MILLIMETER paper runs, that is vertically, in 0.25 mm increments. Any parts of the print image that are outside the printable -2.00MILLIMETER area as a result of this shift will be cropped. 800.788.5572 DuraLabel.com...

  • Page 54: Administrator Menu

    If DISABLE is selected, COLOR MENU category of USERS MENU will not appear. SYS CONFIG ENABLE Set up ENABLE/DISABLE condition for SYS.CONFIG MENU DISABLE MENU category. If DISABLE is selected, SYS.CONFIG MENU category of USERS MENU will not appear. DuraLabel.com 800.788.5572...
  • Page 55 “normal” operating temperature beforehand. When you change the setting and exit the Admin Menu, the machine will power cycle then the following message is displayed “PLEASE POWER OFF/ON”. Switch the power off then turn the machine back on. 800.788.5572 DuraLabel.com...
  • Page 56 Set a new password for entering the administrator’s PASSWORD menu. Password should be from 6 to 12 digits of alpha/ numeric characters (or mix). The default value is “aaaaaa” The printer will restart after the ADMIN MENU. VERIFY xxxxxxxxxxxx Verification of above. PASSWORD DuraLabel.com 800.788.5572...

  • Page 57: Print Statistics Menu

    Conditions for display: Enable must be selected in Print Statistics > Usage Report. RST MAIN CNT EXECUTE Zeros the counter CHANGE **** Sets a new password to enter Print Statistics menu. PASSWORD PASSWORD VERIFY **** Verifies the change PASSWORD 800.788.5572 DuraLabel.com...

  • Page 58: Maintenance

    11. Maintenance 11.1 Replacing Consumable Items Only use DuraLabel Catalyst consumables to ensure the best quality and performance from your hardware. Non original products may adversely affect your printer's performance and invalidate your warranty. If you have any questions about replacement of Catalyst consumables, contact Graphic Products.
  • Page 59 Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture. Remove the new cartridge from its box but leave its wrapping material in place for the moment. 800.788.5572 DuraLabel.com...
  • Page 60 Pressing gently down on the cartridge to ensure that it is firmly seated, slide the colored collar fully towards the left hand side of the printer. This will lock the cartridge into place and release toner into the image drum unit. DuraLabel.com 800.788.5572...
  • Page 61 Maintenance 10. Gently wipe the LED head surface with a clean, lint free cloth. 11. Finally, close the top cover and press down firmly at both sides so that the cover latches closed. 800.788.5572 DuraLabel.com...

  • Page 62: Replacing The Transfer Belt Unit

    5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. never expose the drum to direct sunlight or very bright room lighting. DuraLabel.com 800.788.5572...
  • Page 63 Locate the drive gear into the gear inside the printer by the rear right corner of the unit, and lower the belt unit flat inside the printer. Push the locking levers towards the rear of the machine. This will secure the belt unit in place. 800.788.5572 DuraLabel.com...

  • Page 64: Fuser Replacement

    If in doubt, turn the printer off and wait at least 10 minutes for the fuser to cool before opening the printer cover. Press the cover release and open the printer’s top cover fully. Identify the fuser handle (a) on the top of the fuser unit. DuraLabel.com 800.788.5572...
  • Page 65 Push the two retaining levers (b) towards the rear of the printer to lock the fuser in place. Finally, close the top cover and press down firmly at both sides so that the cover latches closed. 800.788.5572 DuraLabel.com...

  • Page 66: Cleaning

    Gently wipe the LED head surface with a clean, lint free cloth. do not use methyl alcohol or other solvents on the led head as damage to the lens surface will occur. Close the top cover and press down firmly at both sides so that the cover latches closed. DuraLabel.com 800.788.5572...

  • Page 67: Troubleshooting

    These must also be removed in order to clear the jam fully and restore normal operation. 12.1 Major Printer Components and Paper Path Face-up stacker Paper exit Fuser unit Top cover Front cover Tray 1 Tray 2 800.788.5572 DuraLabel.com...

  • Page 68: Paper Sensor Error Codes

    TroubleshooTing 12.2 Paper Sensor Error Codes CODE # LOCATION Duplex Duplex Duplex Paper feed MP Tray Paper Tray Paper path Paper exit 2nd Paper tray (If fitted) Paper size Face up stacker (sensor not shown) DuraLabel.com 800.788.5572...

  • Page 69: Clearing Paper Jams

    5 minutes. If the drum unit needs to be out of the printer for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting. 800.788.5572 DuraLabel.com...
  • Page 70 To remove a sheet with its leading edge at the front of the belt (a), lift the plastic guard (e) at the front of the printer, then carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet. DuraLabel.com 800.788.5572...
  • Page 71 To remove a sheet in the fuser, move the two retaining levers (e) towards the front of the machine to release the fuser. Withdraw the fuser unit using the handle (f). 800.788.5572 DuraLabel.com...
  • Page 72 If you were duplex printing when the jam occurred, check the duplex paper path: a. Pull the locking levers at each side of the transfer belt up and towards the front of the machine. DuraLabel.com 800.788.5572...
  • Page 73 Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting while you check the remaining areas for jammed sheets. 800.788.5572 DuraLabel.com...
  • Page 74 12. Finally, close the top cover and press down firmly so that the cover latches closed. When the jam has been cleared, if JAM RECOVERY is set to ON in the SYS CONFIG MENU, the printer will attempt to reprint any pages lost due to paper jams. DuraLabel.com 800.788.5572...

  • Page 75: Dealing With Unsatisfactory Printing

    Set one value thicker for media type in the Advanced Options - Media Type menu. Partially faded images. White Paper is moist or dry. Use paper stored in proper spots and lines appear in solid temperature and humidity printing. conditions. 800.788.5572 DuraLabel.com...
  • Page 76 Media Type menu. Glossiness is not uniform. The thickness and type of the Set the correct value of media paper are incorrectly set. type in the Advanced Options - Media Type menu or set one value lighter for media type. DuraLabel.com 800.788.5572...

  • Page 77: Specifications

    220 to 240VAC @ 50/60 Hz ± 2% Operating environment Operating 50-90°C/20 to 80% RH (optimum wet, 2°C dry) Off: 0 to 43°C/10 to 90% RH (optimum 26.8°C wet, 2°C dry) Print environment Color 17 to 27°C @ 50 to 70% RH 800.788.5572 DuraLabel.com...
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  • Page 80 800.788.5572 | DuraLabel.com © 2014, 2015 Graphic Products, Inc. All Rights Reserved. 07/15...

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