Twain Driver Errors; Cannot Find The Gl-1020; Cannot Access Twain Folder; Twain Driver Dialog Does Not Appear - Toshiba GL-1020 Administrator's Manual

TWAIN DRIVER ERRORS

Cannot Find the GL-1020

Problem Description:
Cannot find the controller using the button.
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Corrective Action:
Confirm that the user workstation and controller are properly
connected to the NetBIOS network. Make sure that the selected
workgroup name is correct. If the controller is out of the subnet in
which user's workstation exists, enable access to the controller
via NetBIOS over TCP/IP by specifying the controller's machine
name and IP address in WINS server or lmhosts file in the user's
workstation. Then try entering the controller's machine name
directly in "Machine Name".

Cannot Access TWAIN Folder

Problem Description:
®
Cannot access the \\GL-1020\GL_TWAIN folder from Windows
Explorer.
Corrective Action:
This network folder contains Scan to TWAIN documents and can
be accessed only using the GL-TWAIN Driver.

TWAIN Driver Dialog Does Not Appear

Problem Description:
Initiated the TWAIN image acquisition mode from an application,
but the GL-TWAIN Driver dialog box does not appear.
Corrective Action:
The GL-TWAIN Driver dialog box may be hidden behind other
windows. Minimize all other windows. If you cannot find the
dialog box, enable the "Show UI" feature of the GL-TWAIN
Driver from the application. See the Scan Readme file for more
detail.

Cannot Acquire Document

Problem Description:
Cannot acquire a document using the GL-TWAIN Driver.
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GL-1020 Administrator's Guide