Toshiba GL-1020 Administrator's Manual page 257

Possible Cause
Incompatible network
protocol setup
User's network
protocols do not
include the protocol
configured for the
GL-1020 controller
Faulty or missing NIC
or network cable
Possible device
name conflicts
GL-1020 Administrator's Guide
Cannot Find GL-1020 (Continued)
Check
3 Print out a configuration page.
Make sure there are not any
discrepancies or
inconsistencies between the
current GL-1020 settings and
your network settings. Change
the GL-1020 settings, if
necessary. Use the Find
Computer utility from your
®
Windows workstation to locate
the GL-1020 by its device
name. Can you find the
GL-1020?
4 Can you locate other
workstations that are in the
same network as the
GL-1020 controller?
5 Check link LED activity on the
hub and/or NIC of the GL-1020
and the client machine. Do the
hardware components appear
to be functioning properly?
6 Make sure that the device
name for the GL-1020 is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts with
the GL-1020 settings. If
necessary, change the
GL-1020 settings and reboot
the GL-1020. After the
GL-1020 comes back online,
can you see the GL-1020
device in the network?
For
Instructions,
Yes No Go To...
End Next To change
Step
protocol setup,
↓
refer to
Protocol Settings
using the Control
Panel
page 42. Once
you find the
GL-1020,
configure the port
so that it is
mapped correctly
to the device.
→
Check the
Next
Step
network settings
↓
on the client
workstation to
make sure they
are compatible
with the controller
protocol settings.
→
Contact your
Next
Step
TOSHIBA
↓
authorized dealer
for support.
End Modifying
Next
Step
Protocol Settings
↓
using the Control
Panel
and
Device and
Workgroup
page 49.
Modifying
on
on page 42
Naming the
on
257