Preface Thank you for purchasing the Toshiba multifunctional digital system e-STUDIO165/205 or e-STUDIO167/207/237. This Quick Start Guide for Printing Functions is a manual for the e-STUDIO165/205 or e-STUDIO167/207/237 when the following option is installed: Network Printer Kit This Quick Start Guide for Printing Functions explains about the accessories, conditions required for network systems, connecting procedures of a network, general description of net- work settings, default setting lists and troubleshooting.
ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HEREWITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CRE- ATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PROD- UCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNATIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS.
U.S. Government is subject to restrictions set forth in subdivision (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appropriate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
Fax transmission/reception are avail- able. Printing functions The Network Printer Kit GA-1190 (optional) is necessary for using the printing functions. Quick Start Guide for Printing Functions (Booklet, This manual) This manual gives basic information regarding the printing functions, such as the GA-1190 accessories, necessary environmental conditions and outline of network connections as well as troubleshooting.
Setup Guide for Printing Functions (PDF file) This manual consists of the following two parts. Control panel: This part describes how to configure the printer-related settings using the control panel of the equipment. TopAccess: This part describes how to use the co-packed utility “TopAccess”. The set- tings and management of the equipment can be done using a Web browser.
This manual is protected by copyright laws. No part of this manual shall be duplicated or repro- duced without the permission of TOSHIBA TEC CORPORATION. TOSHIBA TEC CORPORA- TION shall not be liable in terms of granting patents for any use of information contained in this manual by third parties.
Prod- ucts. 3. TOSHIBA TEC CORPORATION shall not be liable for any loss, cost, expense, claim or dam- age whatsoever caused by any of the following: - use or handling of the Product otherwise than in accordance with the manuals, including but not limited to Operator’s Manual, User’s Guide, and/or incorrect or careless handling...
Security precautions In order to make correct use of this product’s security function, first read the following precau- tions carefully. To Administrators If a physical security problem such as hardware removal or inappropriate disassembly should occur at the installation site, take the appropriate physical security measures such as checking who enters and leaves the site.
CONTENTS Preface......................1 Software License Agreement ..............2 Before Reading This Manual ...............4 Chapter 1 INTRODUCTION Function Enhancement by Option Configurations .........12 Items Included in Optional Kits..............14 Network Printer Kit (optional) ..............14 About the CD-ROM ..................15 CD-ROMs of the Network Printer Kit ............15 About the Client Software................
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Chapter 5 APPENDIX Default Setting List..................34 Default settings for NETWORK SETTING..........34 Default settings for PRINT SERVICE SETTING ........36 Troubleshooting at Network Printing Setups .......... 37 Network setting checklists ............... 37 Equipment detection and printing check..........42 Printer driver installation error messages ..........48 Troubleshooting ..................50 Errors in hardware ...................50 When printing cannot be performed ............52...
INTRODUCTION This chapter describes the details of option configurations. Function Enhancement by Option Configurations..........12 Items Included in Optional Kits ................14 Network Printer Kit (optional) ......................14 About the CD-ROM ....................15 CD-ROMs of the Network Printer Kit....................15 About the Client Software ..................16 Client Utilities CD-ROM of the Network Printer Kit................16...
TOSHIBA Viewer will be disabled too. The general descriptions of the functions and the option configurations are shown below. When no options above are installed Some functions such as a GDI printing using the TOSHIBA Viewer are enabled with a USB connector. To a computer...
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When the Network Printer Kit, the Fax Kit and the External Keyboard are installed Network Printer Kit Network printing is enabled. (USB printing is also enabled with the USB connector of this kit.) In addition, you can set up or manage this equipment from the client computer using the co- packed utility TopAccess.
1 INTRODUCTION Items Included in Optional Kits This section explains about the accessories of the Network Printer Kit (optional). Be sure that all the accessories described in this section are attached. In case any of them is lacking or damaged, contact your service representative. Network Printer Kit (optional) The Network Printer Kit includes the following accessories.
About the CD-ROM This section explains about the CD-ROMs attached to the Network Printer Kit and the contents of each CD-ROM. CD-ROMs of the Network Printer Kit User Documentation CD-ROM The User Documentation CD-ROM includes the following manuals in PDF files. Operator's Manual for Copying Functions Network Administration Guide for Printing Functions Setup Guide for Printing Functions...
1 INTRODUCTION About the Client Software This section explains about the details of the client software included in the Client Utilities CD- ROM. Client Utilities CD-ROM of the Network Printer Kit Client software for printing functions Network printing is enabled using the client software shown below. PCL6 printer driver This printer driver is suitable for printing from a general application, such as word processing or calculation.
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SYSTEM REQUIREMENTS This chapter describes system requirements. System Requirements ....................18 General requirements ........................18 When only the Network Printer Kit is installed ..................18 When the Network Printer Kit, the Fax Kit and the External Keyboard are installed......19...
2 SYSTEM REQUIREMENTS System Requirements This equipment supports various functions under the environments shown below. The functions available for users vary depending on the environment. This section describes the environments required for each function. The copying functions of this equipment do not require any special environments. You can utilize these functions when you turn the power of this equipment ON.
Printing protocol: Raw TCP, LPR/LPD, IPP v1.1 NetWare PSERVER with NDS or Bindery NetWare Print Server (if printing with the NetWare file server) NetWare 5.1 (NDS or NDPS) NetWare 6.5 (NDS or NDPS) USB printing is not supported by Windows 98 and Windows NT 4.0. IPP printing is not supported by Windows 98.
CONNECTING TO A COMPUTER This chapter describes how to connect the connector of the optional kit to a computer or a network. Connecting to the USB Port...................22 Connecting to the Network ..................23...
3 CONNECTING TO A COMPUTER Connecting to the USB Port This section describes how to connect this equipment to a computer using a USB 2.0 compatible cable. This USB cable is not included in the accessories. Obtain one compatible with your com- puter.
Connecting to the Network This section describes how to connect this equipment to a network. The 10BASE-T cable and the 100BASE-TX cable are not included in the accessories. Obtain the ones compatible with the network you are utilizing. After the Network Printer Kit has been installed, insert the10BASE-T or 100BASE-TX cable into the network interface connector on the rear side of this equipment.
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SETUP FLOW This chapter describes how to configure the system when the optional kits are installed. Overview of Connecting Configurations ..............26 Connecting the equipment ........................26 Available functions under each connection..................27 About Setups......................29 Default setting check.........................29 Setup the network document processing system................29 Default Setting Check.....................30 Setup Flow for USB Printing..................31 Setup Flow for TopAccess ..................32...
4 SETUP FLOW Overview of Connecting Configurations Connecting the equipment This equipment supports the various functions of electric document processing in direct connec- tion with a USB cable, and in a network connection for printing. To enable these functions, an administrator has to configure the proper network configuration with client computers, servers, and this equipment.
Available functions under each connection Functions available vary depending on each connecting configuration. This section describes the functions available for each connection. The configurations shown below can be utilized together. For example, this equipment can be directly connected to your computer with a USB cable, and also connected to a local area net- work over TCP/IP.
4 SETUP FLOW Local area network connection over IPX/SPX The following functions are available when this equipment is connected to a local area network over IPX/SPX with which Windows computers and NetWare file servers are connected: Printing functions (Network Printer Kit required) Novell Printing from Windows computers through the NetWare 5.1/6.0/6.5 in NDPS mode Novell Printing from Windows computers through the NetWare 5.1/6.0/6.5 in NDS mode Internet connection...
About Setups First of all, you must set up the management and the operation of this equipment as a network printer and a network Fax. Although this equipment can operate successfully in the default set- tings, the following settings can be changed for better performance: Default setting check Before using this equipment through a network, check the default settings of this equipment according to the following reference:...
4 SETUP FLOW Default Setting Check This section describes the items to be set before using this equipment through a network. Check if the following setups have been done: Item Description/Reference Setting the department code The department codes must be set to enable a network printing on a department basis.
Setup Flow for USB Printing This equipment can be used as a printer using a USB cable. When it is connected using a USB cable, setups at the initial stage are not required. When you have connected this equipment to your computer and installed printer drivers, USB printing functions are enabled.
4 SETUP FLOW Setup Flow for TopAccess TopAccess, a web-based device management utility, enables a remote management of this equipment for users or administrators from their computers. The following functions are avail- able in TopAccess: Viewing or setting the information related to this equipment Managing the address book data Using TopAccess administrator’s functions, administrators can set up and maintain the equip- ment remotely.
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APPENDIX Default Setting List ....................34 Default settings for NETWORK SETTING ..................34 Default settings for PRINT SERVICE SETTING ................36 Troubleshooting at Network Printing Setups ............37 Network setting checklists.........................37 Equipment detection and printing check ...................42 Printer driver installation error messages..................48 Troubleshooting......................50 Errors in hardware..........................50 When printing cannot be performed....................52 Printer driver general errors ......................52 Error message list ..........................57...
5 APPENDIX Default Setting List The printing-related default settings of this equipment are shown below. The default setting values are the ones set at the factory when this equipment is shipped. You can see the current setting values by printing the "Configuration Page" from the opera- tion panel of this equipment.
TREE ................Undefined SEARCH ROOT............Undefined BONJOUR SESSION ENABLE BONJOUR ........... ENABLE LINK-LOCAL HOST NAME......... MFP_ [NIC serial number] SERVICE NAME ............TOSHIBA e-STUDIOXXXX- [serial number] HTTP NETWORK SERVICE ENABLE HTTP SERVER..........ENABLE PRIMARY PORT NUMBER ........80 SECONDARY PORT NUMBER........8080 SNMP NETWORK SERVICE ENABLE SNMP ............
5 APPENDIX Default settings for PRINT SERVICE SETTING RAW TCP PRINT ENABLE RAW TCP ............ ENABLE PORT NUMBER ............9100 LPD PRINT ENABLE LPD ............. ENABLE PORT NUMBER ............515 BANNERS ..............OFF IPP PRINT ENABLE IPP .............. ENABLE ENABLE PORT 80 ............ENABLE PORT NUMBER ............
Troubleshooting at Network Printing Setups This section describes troubleshooting when you are setting up network printing. Network print- ing is enabled when the Network Printer Kit is installed. The items in the table below are described in this section, and are transcribed from other manu- als of this equipment.
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5 APPENDIX IPP printing in a Windows operating system environment: Check Item Countermeasure Are the IP Address proper- Set up the IP address correctly. Next Step ties correctly set? Is the HTTP Server on this Enable the HTTP server in the Next Step equipment enabled? HTTP Network Service.
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Novell printing in a NetWare environment: Check Item Countermeasure Are the IPX/SPX protocol Set up the IPX/SPX correctly. Next Step enabled? Is the correct frame type selected? If applicable, did you suc- Set up the NetWare server prop- Next Step cessfully set up queue- erly.
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5 APPENDIX LPR printing in a Macintosh environment: Check Item Countermeasure Are the IP Address proper- Set up the IP address correctly. Next Step ties correctly set? Is the LPR/LPD Printing cor- Set up the LPD print service cor- Next Step rectly set? rectly.
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IPP printing in a UNIX environment: Check Item Countermeasure Are the IP Address proper- Set up the IP address correctly. Next Step ties correctly set? Is the HTTP Server on this Enable the HTTP server in the Next Step equipment enabled? HTTP Network Service.
5 APPENDIX Equipment detection and printing check When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem: If the problem persists after you have followed all of the steps, contact your service representa- tive.
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Check Item Countermeasure Make sure that the device Set up the NetBIOS name of the name for this equipment is device correctly. unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on Next Step this equipment.
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5 APPENDIX Check Item Countermeasure Print a NIC Configuration Configure the proper protocol. page from this equipment. Next Step Does this equipment sup- port the same protocol as the network? Change the protocol set- tings from TopAccess, if necessary, and reboot the Next Step equipment for the changes to take effect.
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Cannot ping this equipment Problem description You can check if this equipment is correctly connected to a network by executing a ping com- mand from a computer. If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation.
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5 APPENDIX Check Item Countermeasure Check link activities on the Contact your service representa- port being used by the tive. equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty.
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Cannot print data to this equipment Problem description When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environ- ment.
5 APPENDIX Printer driver installation error messages Setup Needs to Copy Windows NT Files Problem description The wrong port type was selected from the Printer Ports dialog. Corrective action 1. Click Cancel until the Add Printer Wizard terminates. 2. Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.
This Port is Currently in Use Problem description The driver was either open, printing a job, or is in use by another printer or application, when you attempted to delete it. Corrective action Make sure all print jobs have completed before deleting a port. If there are still problems, exit all applications and try again.
5 APPENDIX Troubleshooting This section describes troubleshooting when you have completed the setups of network printing, as shown in the table below. (The items in this table are transcribed from other manuals (in PDF files) of this equipment.) For troubleshooting at the time of the setups, see the following page: P.37 “Troubleshooting at Network Printing Setups”...
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General errors Cannot print the start page Details When a start page cannot be printed after the power-ON of this equipment even though start page printing has been enabled, this could be an error in the hardware. Contact your service representative.
5 APPENDIX When printing cannot be performed This problem can arise as the result of a hardware malfunction, a network communication or configuration problem. Before troubleshooting the client error, ask your administrator to trouble- shoot the hardware or network errors. The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.
Command Line Options Not Processed Problem description All print options are sent to this equipment at the start of the print job. If the print file already con- tains print commands, they override the command line options you set. For example, if the print file specifies the Letter media, and you specify the A4 media option with the lp command, the document is output on letter size paper (provided, of course, that all copier-related restrictions have been met).
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5 APPENDIX Cannot Change Settings on Fonts Tab and Configuration Tab Problem description The Fonts Tab and Configuration tab are grayed out and they cannot be modified. Corrective action Users who do not have the privilege to change the printer driver setting cannot change the options in the Fonts Tab and Configuration tab.
TopAccess error messages The device status indicators (icons) and messages on the TopAccess screen notify you the sta- tus of errors occurred on this equipment. Refer to lists for the icons and messages and look for items concerned. TopAccess Device tab menu: 1) Device status indicators The device status indicators (icons) are displayed here.
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5 APPENDIX Device status indicator list Printer Error The above printer error icon indicates: - You need to remove paper from the receiving tray. - Non-recommended toner is being used. For information on how to resolve the error condition, see “Replacing Toner Cartridge” in the Operator’s Manual for Copying Functions.
Error message list TopAccess Message Corrective Action Front Cover Open - Please Close Cover. Close the Front Cover. Paper Feeding Cover Open - Please Close Close the Paper Feeding Cover. Cover. Transfer/Transport unit Open - Please Close Close the Transfer/Transport unit. Cover.
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Printed in Malaysia GA-1190 OME060173C0...
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MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Printing Functions GA-1190 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN 6LH25284000 R061120D0002-TTEC 2007, 2008 TOSHIBA TEC CORPORATION All rights reserved Ver03 2008-06...