Flowchart 6: The Ready Light Is Solid Green But The Interactive Whiteboard Isn't Responsive - Smarttech Smart Board 800 series User Manual

CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD
Flowchart 6: The Ready light is solid green but the interactive
whiteboard isn't responsive
52 smarttech.com/kb/144817
Press the Reset button on the bottom
of the pen tray to reset the interactive
whiteboard. Alternatively, disconnect
the power cable at the wall outlet, and
connect it again.
To check firmware versions, go to
SMART Board Diagnostics and then
select View > SBX800/SBID8070i Bar
> Version > Update. A table appears
listing the firmware version currently
running in each camera. If a camera
isn't operating, you'll see zeros.
Use camera views to examine the
images reflected to the cameras from
the inner edge of the frame and to
determine which cameras are faulty.
Refer to Checking the camera views
on the facing page.
Calibrate the cameras to ensure that
they accurately track your fingers and
the pens. Refer to Calibrating the
interactive whiteboard on page 16.
To update the firmware, run the
SMART Firmware Update application.