Flowchart 5: The Ready Light Is Solid Green But Pen Tray Tools Behave Unexpectedly - Smarttech Smart Board 800 series User Manual

CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD
Flowchart 5: The Ready light is solid green but pen tray tools behave
unexpectedly
51 smarttech.com/kb/144817
A solid green Ready light indicates that
the interactive whiteboard is working
properly. However, if the pen tray tools
don't work as expected, use this flowchart
to troubleshoot the interactive
whiteboard.
If another user has reassigned the pen,
eraser or button functions, the tools might
not work as expected. You can return
them to normal operation using the
SMART control panel to change SMART
hardware settings.
Use camera views to examine the images
reflected to the cameras from the inner
edge of the frame and to determine
which cameras are faulty (refer to
Checking the camera views on page 53).
Press the Reset button on the bottom of
the pen tray to reset the interactive
whiteboard. Alternatively, disconnect the
power cable at the wall outlet and
connect it again.
Calibrate the cameras to ensure that they
accurately track your fingers and the
pens.
To update the firmware, run the SMART
Firmware Update application.