Related Manuals for Smarttech SMART Board SBX885 UST v2
Summary of Contents for Smarttech SMART Board SBX885 UST v2
- Page 1 SMART Board® 800 series interactive whiteboards USER GUIDE Was this document helpful? smarttech.com/docfeedback/144817...
- Page 2 SMART. Portions of the software that ships with this product are copyrighted by Intel Corporation. This product and/or use thereof covered by one or more of the following U.S. patents: smarttech.com/patents. Other patents pending. October 24, 2019...
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Page 3: Important Information
Do not stand (or allow children to stand) on a chair to touch the surface of the SMART product. Instead, safely fix the product at the appropriate height on a wall or use a SMART height-adjustable floor stand. Do not climb (or allow children to climb) on a wall- or stand-supported SMART Board interactive whiteboard. smarttech.com/kb/144817... - Page 4 If you’re replacing a SMART Board 500 or 600 series interactive whiteboard with the heavier SMART Board 800 series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting hardware, and then install all the mounting hardware and brackets supplied with the SMART Board 800 series interactive whiteboard instead. smarttech.com/kb/144817...
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Page 5: Other Precautions
If the SMART Board interactive whiteboard requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies. Other precautions If you own a SMART product other than a SMART Board 800 series interactive whiteboard, refer to the installation manual for that product for relevant warnings and maintenance instructions. smarttech.com/kb/144817... -
Page 7: Table Of Contents
Using the pen tray Using SMART Ink Writing, selecting and erasing using object awareness Using gestures Tips for trouble-free performance Chapter 6: Troubleshooting the interactive whiteboard Updating SMART software Adjusting the projected image Resetting the interactive whiteboard Using the Connection Wizard smarttech.com/kb/144817... - Page 8 Troubleshooting using the Ready light Troubleshooting using SMART Board diagnostics Finding more information Contacting SMART Support Transporting the interactive whiteboard Removing the pen tray Appendix A: Hardware environmental compliance Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) More information smarttech.com/kb/144817...
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Page 9: Chapter 1: About The Smart Board 800 Series Interactive Whiteboard
When you use SMART software, you can also write over any application in digital ink using a pen tray pen or your finger, and then save these notes for future reference and distribution. smarttech.com/kb/144817... -
Page 10: Identifying The Components Of The Smart Board 800 Series Interactive Whiteboard
(illustrated above), the Extended Control Panel (ECP), and the Appliance Control Panel (ACP). The module options for the right side of the pen tray include the blank cover (illustrated above), a CAT 5 USB extender module, and a wireless connection module. smarttech.com/kb/144817... -
Page 11: Highlights
To use all the interactive whiteboard‘s features, ensure that you have the latest version of SMART software and SMART Product Drivers installed on your computer. You can download the latest software from smarttech.com/downloads. Dual sketch capabilities Two people can each pick up a pen and draw on the interactive surface at the same time, providing a higher degree of interactivity. -
Page 12: Understanding How The Smart Board Interactive Whiteboard Works
The projector casts the image onto the interactive whiteboard. The interactive whiteboard acts both as your computer’s monitor and its input devices, that is, its mouse and keyboard, enabling you to control any application by touching the interactive surface. smarttech.com/kb/144817... -
Page 13: Included Parts And Accessories
To learn how to distinguish SMART Board 800 series interactive whiteboard pens from other SMART product pens, see SMART product pens comparison (smarttech.com/kb/171230). Eraser The eraser is rectangular like a traditional chalkboard eraser. -
Page 14: Optional Accessories
CAT 5 USB extender module or a wireless connection module. You can purchase these items when you order an interactive whiteboard, or later from your authorized SMART reseller (smarttech.com/us/Where). For more information about accessories, go to smarttech.com/accessories. smarttech.com/kb/144817... -
Page 15: Chapter 2: Installing And Securing The Smart Board Interactive Whiteboard
Don’t pour or spray liquids directly onto the interactive whiteboard or any of its sub-components. These liquids might get into areas where they could damage sensitive electronic components. Refer to Keeping the writing surface clean on page 39 for detailed instructions on cleaning the interactive whiteboard. smarttech.com/kb/144817... -
Page 16: Installing The Smart Board Interactive Whiteboard
CAUTION If you need to lean the interactive whiteboard against a wall before you mount it, make sure it remains in an upright position, resting on the pen tray brackets, which can sustain the weight of the interactive whiteboard. smarttech.com/kb/144817... - Page 17 800 series interactive whiteboard instead. CAUTION To help ensure that the interactive whiteboard is mounted correctly, make sure the color of the wall-mount hanger on the back of the interactive whiteboard and the color of the wall-mount bracket are the same. smarttech.com/kb/144817...
- Page 18 3. Verify that the cable is tight enough that you can’t remove the pen tray while the lock is in place, and then install the pen tray. 4. Insert the prong end of the security cable into the lock slot, and then complete the pen tray installation by locking it. smarttech.com/kb/144817...
- Page 19 Because you can remove the pen tray without tools, you might want to securely attach it to its brackets. To secure the pen tray to the brackets Insert two No. 8/M4 screws (not included) into the holes indicated by a lock symbol on the bottom of the pen tray. smarttech.com/kb/144817...
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Page 21: Chapter 3: Connecting A Computer
ECP or ACP. The ECP or ACP then connects to the USB Type-B receptacle on the bottom of the pen tray. If a CAT 5 USB extender or wireless connection module is attached to the right side of the pen tray, use that module to connect the computer to the interactive whiteboard. smarttech.com/kb/144817... -
Page 22: Installing Smart Product Drivers
1. Download the SMART Product Drivers.exe (Windows® computers) or SMART Product Drivers.dmg (Mac computers) file to the computer from the disc or link included with the interactive whiteboard or from smarttech.com/downloads. NOTE In most cases, SMART Product Drivers is downloaded and installed automatically when you install SMART Notebook®... -
Page 23: Configuring The Computer Settings
Similarly, you can put the projector in standby mode by following the manufacturer’s instructions included with the projector. To change the settings, see the instructions included with your computer’s operating system. smarttech.com/kb/144817... -
Page 24: Calibrating And Orienting The Interactive Whiteboard
See Getting the Best Image Quality on Your SMART Board Interactive Whiteboard (smarttech.com/kb/127199) for more information. You might also need to adjust the computer’s refresh rate to obtain the best results. -
Page 25: Chapter 4: Calibrating And Orienting The Interactive Whiteboard
Make sure the projected image fully spans the interactive surface. To calibrate the interactive whiteboard 1. Click the SMART Board icon in the Windows notification area or Mac Dock, and then click SMART Settings. 2. Select SMART Hardware Settings. smarttech.com/kb/144817... - Page 26 Orient the interactive whiteboard if the projector or interactive whiteboard has moved since you last used it, or whenever the mouse pointer isn’t properly aligned with your finger or a pen tray pen when you touch the interactive whiteboard’s surface. smarttech.com/kb/144817...
- Page 27 4. Repeat step 3 until you complete the orientation process. The orientation screen closes. NOTE You can re-orient a target by pressing the left arrow key on your keyboard, or the Keyboard or Right-click buttons on the pen tray. smarttech.com/kb/144817...
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Page 29: Chapter 5: Using And Maintaining The Interactive Whiteboard
Scrolling horizontally or vertically Swiping to a different page Rotating an object Erasing digital ink Multitouch gestures Best practices for gestures and tools Tips for trouble-free performance Safety tips for teachers Preventing damage to the interactive whiteboard Keeping the writing surface clean smarttech.com/kb/144817... -
Page 30: Getting Started
When your computer is on and the Power button is off, the interactive whiteboard is in Standby mode. Press the Power button to wake up the interactive whiteboard. When you finish, press the Power button again to return it to Standby mode. smarttech.com/kb/144817... -
Page 31: Power Buttons And Indicators
Press this button to put your interactive whiteboard into Standby mode when it isn’t in use, or to restore full power to it when you need to use it. Ensure that the interactive whiteboard is connected to your computer and to a wall power outlet. smarttech.com/kb/144817... -
Page 32: Using The Extended Control Panel (Ecp)
The ECP gives you control of the interactive whiteboard’s basic operations. Press the Power button on the ECP to put the projector into Standby mode or to turn it on. Press the ECP’s Input button to switch sources on the projector. smarttech.com/kb/144817... - Page 33 Interactive whiteboard and projector Power button and status indicator light Projector volume control Projector input selection Back Two mini USB B receptacles (connect to room computer and laptop) 11-pin connector (connects to projector integration cable harness) 4-pin connector (for optional room control) smarttech.com/kb/144817...
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Page 34: Using The Application Control Module (Acm)
Low power mode reduces the power consumption of your interactive whiteboard system when it’s in Shutdown mode. To set the projector system to Low power mode, access the low power mode options through the LCD touch screen’s system settings. The following diagrams and table describe the components of the ACP. smarttech.com/kb/144817... -
Page 35: Using The Pen Tray
In the center of the pen tray, there are six buttons. The middle four change the color of digital ink for the two pen tools. The buttons on either side of the pen color buttons default to the on-screen keyboard (left button) and right-click (right button) functions. smarttech.com/kb/144817... -
Page 36: Customizing The Pen Tray Buttons
SMART Settings. SMART Settings opens. 2. Press SMART Hardware Settings and select the SMART Board interactive whiteboard. 3. Press Pen and Button Settings from the drop-down list, and then select the button you want to customize. 4. Follow the on-screen instructions. smarttech.com/kb/144817... -
Page 37: Using Smart Ink
If you touch the interactive surface with an eraser, your palm or the side of your hand, SMART software identifies a large contact area, and you erase digital ink from the screen. IMPORTANT To prevent the interactive whiteboard from interpreting a pen as finger, do not cover the Pen ID feature above the pen’s nib. smarttech.com/kb/144817... -
Page 38: Using Gestures
Before you use gestures, you must enable the interactive whiteboard to recognize them. If you don’t enable gestures, only single-finger gestures are enabled. NOTES Gestures are enabled by default on Windows 7 or later operating systems and OS X 10.6 or later operating system software. smarttech.com/kb/144817... -
Page 39: Single-Finger Gestures
Depending on the operating system and the specific application you’re using, some gestures might not work or could perform differently than described (see smarttech.com/kb/144789). Single-finger gestures When you install SMART software, you can perform some gestures using one finger, including selecting objects and double-clicking. -
Page 40: Displaying Menu Options (Right-Clicking Or Control-Clicking)
Double-clicking Quickly press and release the interactive surface twice in the same spot. This performs a standard double-click. NOTE This gesture starts programs if the operating system is set to start applications on a double click. smarttech.com/kb/144817... -
Page 41: Displaying The Next And Previous Page
Use one finger on each hand to press the screen at opposite ends of the area or object, and then drag your fingers toward each other. This gesture either scales a single object or the entire page, depending on the application. smarttech.com/kb/144817... -
Page 42: Scrolling Horizontally Or Vertically
Erasing digital ink Using your flattened hand, palm, or fist, press the interactive surface and move your hand across the area you want to erase. Use a scrubbing motion to erase entire areas of digital ink. smarttech.com/kb/144817... -
Page 43: Multitouch Gestures
Best practices for gestures and tools Follow these guidelines when you use gestures and tools with the interactive product. Hold your fingers perpendicular (90°) to the interactive surface at the contact point. 90° 90° smarttech.com/kb/144817... - Page 44 For “click” commands, quickly tap your finger on the interactive surface. Also, make sure you lift your finger far enough away from the interactive surface between presses so that your finger is out of the interactive whiteboard cameras’ view. smarttech.com/kb/144817...
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Page 45: Tips For Trouble-Free Performance
When using the pen tray’s eraser, use the wide surface for large areas and the smaller, angled surface for smaller areas. Don’t use the edge of the eraser because this could be interpreted incorrectly. Tips for trouble-free performance Connect the interactive whiteboard to a USB interface that’s recognized by the operating system. smarttech.com/kb/144817... -
Page 46: Safety Tips For Teachers
Don’t set up and use the interactive whiteboard in an area with high levels of dust, humidity or smoke. Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools. Replace the pen nib when the nib wears out. smarttech.com/kb/144817... -
Page 47: Keeping The Writing Surface Clean
Turn the interactive whiteboard off before you clean it so that you do not scramble the desktop icons or inadvertently activate applications when you wipe the interactive surface. To view dirt or streaks more easily, set the projector to standby (lamp off) mode. smarttech.com/kb/144817... - Page 48 Cleaning the pen tray If the infrared sensors in the sides of the pen tools’ slots become obstructed by dirt, moisten a cotton swab with an alcohol-free household glass cleaner, such as Windex, and then carefully clean the infrared transmitter and receiver. smarttech.com/kb/144817...
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Page 49: Chapter 6: Troubleshooting The Interactive Whiteboard
To check for software updates 1. Click the SMART software icon in the Windows notification area or the Mac Dock, and then select Check for Updates and Activation. The SMART Product Update dialog box appears listing the SMART software products installed on your computer. smarttech.com/kb/144817... -
Page 50: Adjusting The Projected Image
This turns the power off and back on, restarting all the interactive whiteboard’s components. To reset the interactive whiteboard Disconnect the power cable from the back of the pen tray and reconnect it after a few seconds. smarttech.com/kb/144817... -
Page 51: Using The Connection Wizard
You can also access the SMART Connection Wizard by selecting the SMART software icon in the Windows notification area or Mac Dock, selecting Control Panel, and then selecting Connection Wizard. 3. Select SMART Board 800 series interactive whiteboard, and then press Next. smarttech.com/kb/144817... -
Page 52: Starting The Troubleshooting Process
Press the Power button on the pen Standby mode. tray to bring the interactive whiteboard out of Standby mode. Ensure that the interactive whiteboard is connected to a wall outlet. Solid green Is receiving power and is [N/A] communicating successfully with SMART Product Drivers smarttech.com/kb/144817... - Page 53 To use the tools, install SMART Product Drivers. To use all the features of the interactive whiteboard, install SMART software (smarttech.com/software). Flashing amber Is in a Service mode or its Wait until the download finishes. After the firmware is being updated. download is complete, the Ready light turns solid green.
- Page 54 Refer to the projector’s user’s guide for resolution settings don’t the correct display resolution, and then match the projector’s go to Windows Control Panel or the native resolution. Mac System Preferences to change the computer’s display resolution to match the projector. smarttech.com/kb/144817...
- Page 55 Digital ink doesn’t appear The interactive whiteboard Use SMART Board Diagnostics to on the interactive isn’t calibrated properly. confirm the issue, and then perform a whiteboard or appears calibration procedure. Refer to intermittently. Calibrating the interactive whiteboard on page 17. smarttech.com/kb/144817...
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Page 56: Troubleshooting Using The Ready Light
Before you start troubleshooting, see Starting the troubleshooting process on page 44 to locate the Ready light, and then familiarize yourself with its states during normal operation. The following flowchart directs you to the next stage in the troubleshooting process. smarttech.com/kb/144817... -
Page 57: Flowchart 1: Getting Started
CHAPTER 6 TROUBLESHOOTING THE INTERACTIVE WHITEBOARD Flowchart 1: Getting started smarttech.com/kb/144817... -
Page 58: Flowchart 2: The Ready Light Is Off
Check that the power cable is connected to the correct receptacle. The audio and power receptacles are located beside each other on the back of the pen tray. smarttech.com/kb/144817... -
Page 59: Flowchart 3: The Ready Light Is Solid Red
Flowchart 4: The Ready light is flashing green This is the normal mouse mode state when SMART Product Drivers isn’t installed on the computer. This mode can be useful for occasional or guest users who don’t require the use of SMART Board Tools or pen tray functions. smarttech.com/kb/144817... - Page 60 Mac Dock, you must start SMART Product Drivers. To use all the features of the SMART Board 800 series interactive whiteboard, go to smarttech.com/downloads to download SMART software and install it on your computer. To determine whether the SMART Board software service is running, open the SMART control panel and check the message that appears at the bottom.
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Page 61: Flowchart 5: The Ready Light Is Solid Green But Pen Tray Tools Behave Unexpectedly
Alternatively, disconnect the power cable at the wall outlet and connect it again. Calibrate the cameras to ensure that they accurately track your fingers and the pens. To update the firmware, run the SMART Firmware Update application. smarttech.com/kb/144817... -
Page 62: Flowchart 6: The Ready Light Is Solid Green But The Interactive Whiteboard Isn't Responsive
Refer to Checking the camera views on the facing page. Calibrate the cameras to ensure that they accurately track your fingers and the pens. Refer to Calibrating the interactive whiteboard on page 17. To update the firmware, run the SMART Firmware Update application. smarttech.com/kb/144817... -
Page 63: Troubleshooting Using Smart Board Diagnostics
3. Select View > SBX800/SBID8070i Bar. The SBX800/SBID8070i bar appears. 4. Click View. The camera view window appears. NOTE The bottom-left camera is Camera 0, the top-left camera is Camera 1, the top-right camera is Camera 2 and the bottom-right camera is Camera 3. smarttech.com/kb/144817... -
Page 64: Checking The Interactive Whiteboard's Calibration
1. Press the SMART software icon in the Windows notification area or Mac Dock, and then press Control Panel. The SMART control panel opens. 2. Select About Software and Product Support > Tools > Diagnostics. The SMART Board Diagnostics screen opens. 3. Select View > SBX800/SBID8070i Bar. The SBX800/SBID8070i bar appears. smarttech.com/kb/144817... - Page 65 If one or more of the lines don’t move or don’t appear, a camera is obstructed or isn’t working properly. If intermittent black lines appear, a second object, such as your sleeve, is touching the screen while you write. smarttech.com/kb/144817...
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Page 66: Finding More Information
You can find a list of parts and service parts diagrams for the interactive whiteboard or interactive whiteboard system on the SMART support website (smarttech.com/support). To order parts, contact your local reseller (smarttech.com/where). Before contacting SMART Support, make note of the SMART Board interactive whiteboard’s serial number. -
Page 67: Transporting The Interactive Whiteboard
If the original packaging is no longer available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where). If you prefer to use your own packaging materials, make sure you adequately protect the interactive whiteboard. - Page 68 8. Carefully disconnect these cables before completely removing the pen tray from the two L- shaped metal brackets. To reinstall the pen tray, simply reverse these steps. When you replace the pen tray on its supports, you’ll hear a click when it slides into place. smarttech.com/kb/144817...
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Page 69: Appendix A: Hardware Environmental Compliance
Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. The crossed-out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste. More information smarttech.com/compliance for more information. smarttech.com/kb/144817... - Page 70 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/144817...
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