Fuji Xerox DocuPrint C5005 d User Manual page 281

Error Code
018-595 Multiple entries with the same information as the currently used smart card have been found on
the LDAP server database.
Edit smart card information so they do not match the user entries in the LDAP server database.
018-596 An error occurred with LDAP server authentication.
Re-try the same operation. If this does not resolve the problem, contact our Customer Support
Center or your dealer.
021-213 There is a problem with the table setting for unit price on EP system using internet.
System Administrator needs to call the table setting to modify the unit price using CentreWare
Internet Services.
Any values within the range of 1 to 9999999 can be specified to write.
021-215 The accounting/billing device connected does not match the device set on the machine.
Change the setting on the machine or connect the correct accounting/billing device, and switch off
the machine power, make sure that the display is blank, and then switch on the machine power.
021-401 The number of authentication devices such as IC Card Reader connected exceeds the setting
value.
Disconnect the authentication device connected.
021-501 The communication with the EP system using internet failed.
Switch off the machine power, make sure that the display is blank, and then switch on the
machine power. If the error still is not resolved, contact our Customer Support Center.
021-502 The communication with the EP system using internet failed.
Check the following:
• The network cable connection on the machine is correct.
• The printer's settings for the subnet mask, DNS server address, and default gateway are
correct.
If the error still is not resolved, contact our Customer Support Center.
021-503 The address of EP server name could not be resolved.
Check the following:
• The network cable connection on the machine is correct.
• The printer's settings for the subnet mask, DNS server address, and default gateway are
correct.
If the error still is not resolved, contact our Customer Support Center.
021-504 The connection with the EP server or EP proxy server failed.
Check the following:
• The network cable connection on the machine is correct.
• The printer's settings for the subnet mask, DNS server address, and default gateway are
correct.
If the error still is not resolved, contact our Customer Support Center.
021-505 The SSL/TLS communication with the EP server failed.
Switch off the machine power, make sure that the display is blank, and then switch on the
machine power.
If the error still is not resolved, contact our Customer Support Center.
021-506 SSL Certificate for the EP server is incorrect.
Switch off the machine power, make sure that the display is blank, and then switch on the
machine power.
If the error still is not resolved, contact our Customer Support Center.
021-507 The authentication of EP proxy server failed.
Check the login name and password in the proxy server settings on this printer.
021-508 An error occurred while communicating with the EP server.
Check the following:
• The network cable connection on the machine is correct.
• The printer's settings for the subnet mask, DNS server address, and default gateway are
correct.
If the error still is not resolved, contact our Customer Support Center.
Cause/Remedy
6.7 Error Messages and Error Codes
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