Pitney Bowes FastPac DI900 Operator's Manual page 30

DI900/DI950/DI950e Operator Guide Addendum
Problem
Stoppage in envelope exit area.
Box seal: material obstructs
envelope fold, causing flat area
at crease.
Envelope exit through letter
path is unreliable; envelope is
damaged.
Problem
"Custom Feeder not Found"
message displays.
0
Table 5-7 Moistener/Mail Piece Exit Problems
Cause
Glue contamination or debris
in transport.
Materials are not inserted
deep enough into envelope.
Collations may be too stiff
to exit through the letter exit
path.
Table 5-11 Universal Feeder Problems
Cause
The Universal Feeder and/or
Input Transport may not be
powered on.
Action
Inspect and clean transport.
Adjust the Envelope Crease Line upstream so
materials are inserted deeper into the envelope:
1. At the Home screen select: "Menu", then
"Tools", then "Configure System", and finally "Set
Envelope Crease".
2. Select the appropriate envelope position.
3. Press "Finished" three times to return to the Home
screen.
IMPORTANT: This setting is a system setting; it will be
effective for all the applications on the machine.
If the envelope is longer than 152 mm, process it
through the flat exit path:
1. At the Home screen select: "Menu", then "Job".
2. Select "Edit Current Job", then "Choose the Item
to modify" and "Edit Highlighted Item".
3. Select "Additional Setting", then "Advanced", and
"Stiff Media".
4. Select "Yes".
NOTES:
• If the Stiff media option is not available (grayed
out), make sure that the Stiff Media option is
enabled in the system setting.
• If the envelope is not a flat envelope, the system
will assign the envelope to a Tower feeder even if
a HCEF is installed on the machine.
Action
Turn the Universal Feeder and/or Input Transport on.
NOTE: You may need to power the system off and
then on again. When powering the system off and on,
be sure to power off all modules, from left to right, then
power them all back on from left to right.
SV62081 Rev. A