Pitney Bowes FastPac DI900 Operator's Manual page 29

Problem
No seal, failure to seal,
incomplete seals.
High seal: flap is folded and
sealed above crease line.
SV62081 Rev. A
DI900/DI950/DI950e Operator Guide Addendum
Table 5-7 Moistener/Mail Piece Exit Problems
Cause
Sealing is off in job set up.
Low sealant level.
Poor quality envelopes.
Worn moistener brushes.
Worn moistener wick.
Outer envelope or content
skew.
• Contents of insertion
pack are catching on
side seam inside of
envelope.
• Contents of insertion
pack are thick and
difficult to insert into
smaller envelopes.
Poor quality envelopes.
Action
• Check job definition.
• Make sure sealer is ON.
Add water or sealing solution.
Inspect envelopes. Examine glue lines.
Inspect. Replace if necessary. Refer to Replacing the
Moistener Brushes for instructions.
Inspect. Replace if necessary. Refer to Replacing the
Moistener Wick for instructions.
• Check Side Guide adjustment.
• Check for proper loading of material in Trays.
Adjust the Aligner custom settings:
NOTE: If the contents of the insertion pack are thick,
and you are having trouble inserting the pack into a
small envelope, be sure to set the "Envelope Width"
and "Widest Enclosure Width" to the exact dimensions
of the insertion pack.
1. From the Home screen, select "Menu", then
"Jobs".
2. Select "Edit Current Job", "Edit Job Settings", then
"Advanced".
3. Select "Aligner", then "On with Custom Settings".
The Customer Aligner Settings screen displays.
4. Select "Envelope Width". Use the UP/DOWN
arrow keys to increase or decrease the
measurement, as necessary. Select "Accept"
when done.
5. Select "Widest Enclosure Width". Use the UP/
DOWN arrow keys to increase or decrease the
measurement, as necessary. Select "Accept"
when done.
6. Select "Accept" on the Custom Aligner Settings
screen once the necessary adjustments have
been made.
Check side seam(s) inside of envelope for excessive
stickiness. Glue residue inside of the envelope may
prevent it from opening fully and easily.
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