Pitney Bowes FastPac DI900 Operator's Manual page 27

Table 5-6 Insertion Area/Envelope Flapper Area Problems
Problem
Stoppage in insertion area or
flapper area; failure to insert.
(continued)
SV62081 Rev. A
DI900/DI950/DI950e Operator Guide Addendum
Cause
Envelope openers improperly
adjusted. (continued)
Large booklet: Binding must be parallel to the feed direction; most likely booklets
that are inserted in flat envelopes that are close to the size of a full sheet.
Feed direction
Small booklet: Binding must be perpendicular to the feed direction; most likely
booklets that are inserted in C5 or 6x9 envelopes.
Feed direction
Binding perpendicular to feed direction
Refer to Adjusting the Envelope Openers in Chapter  of this guide for instructions to
perform the setup adjustment.
Insufficient edge clearance.
Insertion pack or envelopes
not centered.
Action
15 mm
to
25 mm
Binding parallel to feed direction
Check clearance: envelope width must be at least 13
mm greater than the sum of the width of the widest
insert plus the insert pack thickness.
Ensure that Side Guides are set correctly. Too much
clearance between Side Guides and material can
cause material to become skewed in machine.
Refer to Adjusting Tray Side Guides in Chapter  of
this guide for instructions.
Recommended
distance: 15 to 25
mm between the tip
of the outside finger
and the edge of the
envelope.
2