Avaya G700 Troubleshooting Manual page 13

Voice Quality
Symptom Root Cause
Echoes during an Levels issues
IP call - - impedance
particularly mismatch.
between IP
phones and other
circuit switched
phones like DCP
or analog.
Echoes during an Improper
IP call - functioning
particularly headset.
between G700
and calls to the
Public Switch
Telephone
Network (PSTN).
1. Check levels and adjust loss plan in SAT.
2. Check to see if problem is from T1. If so, upgrading T1 board to TN464G series with hard echo canceller may fix
problem.
1. Exchange the headset with one that does not exhibit the echo problem.
2. If the problem persists, investigate other possible root causes, below.
G700 Troubleshooting
Resolution
Page 2
7/5/2002 4:35 PM