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During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will
provide repair and exchange service for the Machine, without charge, under the type of service
designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are
unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may
return it to your place of purchase and your money will be refunded. The replacement may not be new,
but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by you, or failure
caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration
of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines
KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone
with "how-to" questions and those regarding Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to
present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a
service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or
your reseller will inform you of the available types of service for a Machine based on its country of
installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller
replaces becomes its property and the replacement becomes yours. You represent that all removed
items are genuine and unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which
is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change
level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades
involve the removal of parts and their return to IBM. A part that replaces a removed part will assume
the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts,
options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not
3. where applicable, before service is provided
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xSeries 370 Installation Guide
own; and
WITHOUT WARRANTIES OF ANY
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