Brother ADS-2000e User Manual page 215

Troubleshooting
Difficulty Cause
Cannot find how to —
start ControlCenter4
®
(Windows ).
Cannot start You have not logged in the computer as
ControlCenter2 the administrator.
(Macintosh).
Cannot find how to —
start ControlCenter2
(Macintosh).
Cannot find how to —
configure the settings
to scan from the
Control Panel of the
machine.
(ADS-2000e only)
Cannot change the Setting Lock is set to ON.
settings by using Web
Based Management.
(ADS-2500We only)
Cannot save the 
settings in Remote

Setup or Web Based
Management.
Cannot start Remote 
Setup.





The machine is processing.
The machine is being configured
from the machine's Control Panel.
The machine is turned off.
The machine is not connected to
your computer.
The machine is in Sleep Mode.
An error is occurring.
The machine is scanning.
The machine is being configured
from the machine's Control Panel.
Suggestions
If the icon is not displayed in the task tray,
click (Brother Utilities) on your desktop, and
then click the drop-down list and select your model
name (if not already selected). Click SCAN in the
left navigation bar, and then click ControlCenter4.
Restart the computer and log in as the
administrator.
To start ControlCenter2, click the
(ControlCenter2) icon in the Dock.
If the (ControlCenter2) icon is not displayed in
the Dock, in the Finder menu bar, click Go >
Applications > Brother, and then double-click
the (ControlCenter2) icon. The
(ControlCenter2) icon appears in the Dock.
Use Remote Setup. See Set Up the Brother
Machine from Your Computer on page 167.
Set Setting Lock to Off. See Turn Setting Lock
On/Off on page 20.
 Wait until the machine finishes processing and
then try again.
 Stop configuring the machine from the Control
Panel.
 Turn on the machine and then try again.
 Connect the machine to your computer and then
try again.
 Press any button (ADS-2000e) or
(ADS-2500We) or open the Top Cover, and then
try again.
 Clear all errors and then try again.
 Wait until scanning has finished and try again.
 Stop configuring the machine from the Control
Panel.
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