Broadview OfficeSuite Administrator User Manual page 9

Using Your OfficeSuite® Phone
muting a Call
Press to mute the microphone during
a call . Then press to turn off mute .
note: This command works whether
you are using the headset, handset or
speakerphone . When on a call, if your
phone is muted and you need to enter
command keys, unmute the microphone
to ensure that they transmit properly .
Using Other Phones
parking a Call on one phone and retrieving it on another
The Park/Retrieve feature allows you to put a call on hold at one phone and retrieve it
from any other phone in your organization . To use the Park/Retrieve feature, you must
first program a Park/Retrieve key on each phone . Do this via the My Phones widget
in the MyOfficeSuite® portal . Select any unassigned key and then select Park/Retrieve
from the drop-down menu . When active in a call, press the Park/Retrieve key to park
the call . The phone display will show the parking lot assignment . The receptionist
can then page the party for whom the call is intended and convey the parking space
number . The other party retrieves the call from another phone by pressing the Park/
Retrieve key and the parking space number of the call . Up to 9 calls can be parked
at any time .
log out of Your offiCeSuite® phone
1. Press the Menu soft key.
2. Press the Logout soft key.
3. Press Yes to confirm your log out.
note: When you log in to a different phone, you will be automatically logged out of
any other phone that is active unless multi-desking has been enabled .
hot deSking/multi-deSking
Hot Desking allows you to move around your office and in between multiple locations
and simply log into any OfficeSuite® phone and use it as your own – same number,
same speed dials, same voicemail . There is nothing to set up! Simply go to any other
OfficeSuite® phone and if someone else is logged into it, press the Menu soft key and
then Log Out (When no one is logged into a phone, the screen will say Logged Out at
the top) . Click the Activate button and enter your extension and your PIN .
the phone iS noW YourS!
note: When you log into another phone, you will automatically be logged out of all
other phones, unless your multi-desking is set to greater than one device – up to 5
devices can be used at once when multi-desking is activated .
CheCking voiCemail from anY phone outSide Your offiCe
Call your own phone number and during your voicemail greeting, press the Star (*) key
and then follow the prompts .
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