Broadview OfficeSuite Administrator User Manual page 28

Optional Features and Services
pC Softphone
With this feature, you can turn any PC or laptop
into a fully-functional phone that is part of your
OfficeSuite® system . Handle calls and manage
the system right from your other device . It utilizes
the same extension and features as your desk
phone, offering seamless communications from
anywhere . The Softphone can handle up to three
simultaneous calls and can also be used to record
and store calls as . w av files, helping mobile
professionals safeguard their communications .
To get started, click on Manage on the Voice Licenses widget .
mobile Softphone
OfficeSuite® Mobile Softphone empowers you to
work from anywhere using your regular extension
from virtually any device, including iPhones®, iPads®,
Androids™, smartphones and tablets . You can make
and receive calls directly from the device of your
choice, but use your business number . No longer
use your personal cell phone minutes to make
business calls, or worry about international or long
distance charges .
To get started, click on Manage
on the Voice Licenses widget .
Apple Users – Go to the Apple Android Users – Go to the Google
store and download Play store and download
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pC ConSole
Give your front desk the ultimate tool to quickly
and easily distribute calls to the right person,
voicemail box or department promptly with the
ability to monitor the status and availability of
up to 400 employees from one desk . Advanced
technology enables you to drag and drop calls
to transfer or conference, schedule calls ahead of
time and view co-worker's Outlook calendars for
fast and accurate conferencing .
Call Center ServiCeS
and Call reCording
Broadview offers complete Call Center
Service packages that include call
evaluations, reporting, call queuing, live
status Dashboards and call recording . If
you just need inbound and outbound
call recording for quality assurance,
training, or compliance, we also offer a
stand-alone Call Recording service .
*Additional fees may apply for optional features .