Broadview OfficeSuite Administrator User Manual page 29

Optional Features and Services
Crm ConneCtor for SaleSforCe.Com
Vastly improve employee productivity and
visibility by connecting your Salesforce . c om
account to OfficeSuite® . Your staff will increase
sales and provide better customer service
by knowing who is calling before answering
the phone with automatic screen pops, click-
to-answer and dial functionality, reporting,
and note logging capabilities right through
Salesforce® .
offiCeSuite® dialer
OfficeSuite® PC Dialer allows you to initiate calls from
any phone number on your Windows-based computer
or device, creating tight integration with your OfficeSuite®
phone system . The OfficeSuite® Dialer allows you to dial
contacts right from within Microsoft Outlook . When a phone
number is clicked, a call will immediately be launched to
your OfficeSuite® phone .
To get started, click on Manage on the Voice Licenses widget .
*Additional fees may apply for optional features .
1(800) BROADVIEW
calling . . .
1(800) BROADVIEW
calling . . .
hd meeting
With OfficeSuite HD Meeting™, you can host online meetings, HD video conferences and audio conferences for up
to 100 people from virtually any device . Meeting organizers and participants can use any phone, any PC or Apple
Macintosh computer, or even an iPhone®, iPad® or Android™ device to host or join a meeting .
To add or buy more HD Meeting accounts, click on Manage from the HD Meeting Licenses widget .
automatiC voip failover
With our automatic failover options, if the primary
line of communication goes down, OfficeSuite®
can sense the issue and automatically switch to
an alternate failover line, or even public Internet
access . So you will never experience downtime .
Call tWinning
Ring your business phone and mobile phone
at the same time so you never miss a call with
our optional feature Call Twinning . Gone are the
days where you need to wait around for a call
or worry about what phone number to provide
someone . With twinning, you can pick up either
phone and switch back and forth as needed
and the caller will never know the difference .
To get started, click on the My Call Twinning widget .
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