Broadview OfficeSuite Administrator User Manual page 18

Administering the System
vieWing Your aCtive liCenSeS
and ServiCeS
At anytime, you can view all of the active
licenses for your company by clicking on
Manage from the Voice Licenses widget
on the Dashboard . Here, you can view
how many you have of each feature,
manage them and buy more at anytime .
routing CallS in an emergenCY
When a disaster strikes you need to move
quickly . To re-route all of your calls during
an emergency like a snow storm, power
outage or connectivity loss, simply click
the Configure button on the Incoming
Call Routing widget . Now press the
Enable All Overrides button . This will
send incoming calls to the Override
number previously set up . The best
practice is to make the Override numbers
extensions in another branch or location,
or employees cell phones . You can also
choose to create and send calls to an
emergency voicemail box where callers
can leave you a message .
vieWing CompanY Call hiStorY
As the administrator, you have the
ability to view all the incoming and
outgoing calls for your business . Click
on Call History under the Phone
System tab, here a complete list of all
the calls made and received, the times,
dates and empoyees are displayed for
your reference . You can also click-to-call
contacts and export a list for further use .
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managing Your online fax
If you have purchased Broadview's Online
Fax service, you can manage it through the
MyOfficeSuite® portal . On the My Online
Fax widget, you will see your inbound fax
numbers and there you are able to select
from the drop-down menu which number
you would like to set as your fax number .
To upgrade your fax service, or to purchase
any additional fax accounts, click the
Details button from the My Online Fax
widget . You'll be contacted by Broadview
Networks to complete your order .
managing hd meeting
If you have purchased OfficeSuite HD
Meeting™, Broadview's video conferencing
service, you can manage your account
through the MyOfficeSuite® portal . The
number of active licenses your company
has purchased is conveniently displayed
on the HD Meeting Licenses widget . To
manage your accounts, click on Manage
and a list of your active accounts and
which users they are assigned to will be
displayed for your reference .
To purchase more HD Meeting accounts
or an initial account, click on Buy and
enter your first name, last name and email
address and click Submit Order . You will
receive an email with instructions on how to
complete the activation process .
For more information on how to get started and how HD Meeting works,
view our Quick Start Guide, which can be found under the Support tab
in the MyOfficeSuite® portal .