Index - Broadview OfficeSuite Administrator User Manual

Index

911 Calls 24
a
Accessories 27
Action Keys 3, 4
Activation 4, 8
Adding Services 28, 29
Adding Users and Extensions 13
Anonymous Calls 16
Auto Attendant 17
Automatic Failover 18
b
Billing 19
Business Hours 12, 16
C
Call Center Services 28
Call Groups 15, 22
Call History 18
Call Permission Profiles 14
Call Permissions 14, 15
Call Recording 28
Call Routing 12, 18
Call Twinning 5, 22, 29
Caller ID 16
Checking Voicemail 4, 5, 8, 9, 20
Click-to-Call Contacts 23
Company Directory 4, 23
Conferencing 18, 25, 29
Contacts 6, 23
Cordless Phones 16, 26
Coworker Presence 23
CRM Connector for Salesforce 29
d
Dashboard Preferences 24
Display 3, 4
Do Not Disturb 6, 22
e
Email 25
Emergency Call Routing 18
Emergency Override 12
External Calls 4, 8
f
FCC Notice 32
Forwarding Calls 6, 22
h
HD Meeting 18, 25, 29
Headsets 27
Help 30, 32
Hold 4
Hot Desking 9
i
Incoming Call Routing 12, 18
Installation 7
Intercom 22
Internal Calls 4, 8
International Call Permissions 14
International Calls 4, 8
l
Licenses and Services 18
Logging Out 9
m
Making Calls 4, 8
Making Changes 15
Mobile Softphone 26, 28
Multi-Desking 9
Music on Hold 23
Mute 3, 4, 9
o
OfficeSuite® Dialer 29
Online Community 19, 29
Online Fax 18
Outside Phone 9, 21
p
Park and Retrieve 9
PC Console 28
PC Softphone 26, 28
Phone Numbers 12
Phones and Accessories 26, 27, 28, 29
Pins and Passwords 13
Programming Buttons 6
r
Recording Name 5, 23
Redial 4, 8
Resetting Pins and Passwords 13
Ringer Volume 4, 8
S
Setting Up Users 13
Speaker Volume 4, 8
Speed Dials 6, 21
Support 30
t
Three-way Call 4, 8
Toll-free 19
Transferring Calls 4
Trouble Tickets 31
Troubleshooting 31, 32
u
User Management 13
v
Voicemail App 20
Voicemail from Deskphone 8
Voicemail Greeting 4, 8
Voicemail Notifications 5
Voicemail Online 5
Voicemail Settings 5
Voicemail Transcription 20
Voicemail via Email 20
35