Broadview OfficeSuite Quick Reference Manual

®
OfficeSuite 24-Key Phone Quick Reference Guide
Fixed Function Key Legend
Directory key - displays company
internal directory
Cancel key - cancels current action
Redial key - displays list of recently
dialed calls. This key can also be
used to dial from a displayed list
Additional Information on the operation of this phone is available in the Mitel IP Phone User Reference Guide or by selecting Help from the web administration interface.
For additional instructions, go to http://officesuite.broadviewnet.com/?tenant=/ log in, and click Help; or visit the OfficeSuite Customer Information Center at
http://www.broadviewnet.com/OfficeSuiteSupport. If you still have questions, email us at OfficeSuiteSupport@broadviewnet.com or call 1.888.623 VOIP (8647).
V4.1 © Broadview Networks. All rights reserved.
OfficeSuite® Quick Reference Guide
Hold key - puts current call on
hold
Transfer and Conference
key - press once to start
transfer, twice to start
conference
Message key - Accesses
your voicemail
Make a call
1. Lift the Handset, or press a Line
Appearance memory key, or press the
function key.
2. Dial the number from the keypad.
- or -
Press a speed dial memory key.
Make a call using Redial
1. Press the function key (or the
REDIAL softkey), then:
2. Choose the number by scrolling
through the list with the Arrow keys.
3. Press the Dial softkey.
Make a call using the Directory
1. Press the (DIR softkey)
2. Enter the first letter of the last name
using the keypad.
3. Use the Arrow keys to find the name.
4. Press the DIAL softkey.
Mute a call
While on a call, press the function
key to toggle between turning off and on
the microphone.
Place a call on Hold
While on a call press the function
key.
Retrieve a call from Hold
Press the flashing Line Appearance
memory key.
Transfer a call
While on a call:
1. Press the function key (or the
TRANS softkey).
2. Dial the number.
3. Press the function key (or the
TRANSFER softkey) and hang up.
- or -
Announce the call, press the
function key (or the TRANSFER
softkey) and hang up.
Make a three way call
While on a call:
1. Press the function key twice (or
the CONF softkey once).
2. Dial the second number.
3. Announce the call.
4. Press the function key once (or
the CONF softkey) to join the parties.
Retrieve a message
1. Press the function key.
2. Follow the voice instructions.