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Signal level is updated every ten seconds if it fluctuates, or every 30 seconds if it is fairly stable. If L4 is not
flashing it indicates one of the following states:
The module is in PowerSave mode
l
The module just powered up
l
There is no HSPA/CDMA coverage in the area. Alarm.com recommends a steady signal level of 2 or
l
higher for proper operation of the module
Note: In Connected Mode, the LED toggles on and off.
LED L5 (Yellow)
L5 indicates Z-Wave errors. See the table below for more information.
LED 5
Device Status or Error
No other nodes are in the network
2-blinks
(lasts until a device is added to the
network)
Learn mode error (lasts 60
5-blinks
seconds)
No Home ID present (lasts until the
6-blinks
module connects to Alarm.com
and is configured)
Various Module States (Modes)
There are four module states, or modes, as described in the following:
Mode
Idle
AC power is okay and the module is not currently talking to Alarm.com
L1 - Flashes error, if any
L2 - Communication with panel
L3 - Communication with radio unit
L4 - Signal level (0 to 5 bars)
L5 - Flashes errors, if any
The module just powered up, AC power is down, or AC power was recently restored and the battery is
recharging. The module is fully functional and will go into Connected mode as soon as a signal needs to
PowerSave
be sent. Press and hold the 5 Key for 2 seconds to switch the module into Idle mode and update the
signal level reading. The system will go into Idle mode every 2 hours to check for any incoming
messages
L1 - Inactive
L2 - Communication with panel
L3 - Same flashing pattern as L2
L4 - Inactive
L5 - Inactive
The module is currently talking to Alarm.com. The module stays in Connected mode for at least four
Connected
minutes after reporting an event to Alarm.com, unless the 5 Key is pressed and held for 10 seconds,
which will cause the module to go back to Idle mode
L1 - Flashes errors, if any
L2 - Communication with panel
L3 - Communication with Alarm.com
L4 - Alternates two seconds on, then two seconds off
L5 - Inactive
The panel is not connected to AC power, or there is an AC power failure, and the battery level is low. The
Sleep
module will connect to Alarm.com to send a signal, but will otherwise draw almost no power.
No devices have been added that can be controlled by the
HSPA/CDMA module yet. See above for instructions on how to
add devices.
Learn mode error (lasts 60 seconds).
When the HSPA/CDMA module first connects to Alarm.com it
is configured with a necessary unique network ID.
Description
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Description
Troubleshooting
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