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Limited Warranty
Digital Security Controls warrants the original purchaser that for a
period of twelve months from the date of purchase, the product shall
be free of defects in materials and workmanship under normal use.
During the warranty period, Digital Security Controls shall, at its
option, repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder of
the original warranty or ninety (90) days, whichever is longer. The ori-
ginal purchaser must promptly notify Digital Security Controls in writ-
ing that there is defect in material or workmanship, such written notice
to be received in all events prior to expiration of the warranty period.
There is absolutely no warranty on software and all software products
are sold as a user license under the terms of the software license agree-
ment included with the product. The Customer assumes all respons-
ibility for the proper selection, installation, operation and maintenance
of any products purchased from DSC. Custom products are only war-
ranted to the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any cus-
tomer within Canada and the United States, with the exception that
Digital Security Controls shall not be responsible for any customs fees,
taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in ques-
tion to the point of purchase. All authorized distributors and dealers
have a warranty program. Anyone returning goods to Digital Security
Controls must first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relat-
ing to normal use. It does not cover:
damage incurred in shipping or handling;
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damage caused by disaster such as fire, flood, wind, earthquake
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or lightning;
damage due to causes beyond the control of Digital Security
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Controls such as excessive voltage, mechanical shock or water
damage;
damage caused by unauthorized attachment, alterations, modi-
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fications or foreign objects;
damage caused by peripherals (unless such peripherals were sup-
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plied by Digital Security Controls);
defects caused by failure to provide a suitable installation envir-
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onment for the products;
damage caused by use of the products for purposes other than
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those for which it was designed;
damage from improper maintenance;
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damage arising out of any other abuse, mishandling or improper
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application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items
shall not be covered by Warranty: (i) freight cost to the repair centre;
(ii) products which are not identified with DSC's product label and lot
number or serial number; (iii) products disassembled or repaired in
such a manner as to adversely affect performance or prevent
adequate inspection or testing to verify any warranty claim. Access
cards or tags returned for replacement under warranty will be credited
or replaced at DSC's option. Products not covered by this warranty, or
otherwise out of warranty due to age, misuse, or damage shall be eval-
uated, and a repair estimate shall be provided. No repair work will be
performed until a valid purchase order is received from the Customer
and a Return Merchandise Authorisation number (RMA) is issued by
DSC's Customer Service.
Digital Security Controls's liability for failure to repair the product
under this warranty after a reasonable number of attempts will be lim-
ited to a replacement of the product, as the exclusive remedy for
breach of warranty. Under no circumstances shall Digital Security
Controls be liable for any special, incidental, or consequential dam-
ages based upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such damages include, but are
not limited to, loss of profits, loss of the product or any associated equip-
ment, cost of capital, cost of substitute or replacement equipment, facil-
ities or services, down time, purchaser's time, the claims of third
parties, including customers, and injury to property. The laws of some
jurisdictions limit or do not allow the disclaimer of consequential dam-
ages. If the laws of such a jurisdiction apply to any claim by or against
DSC, the limitations and disclaimers contained here shall be to the
greatest extent permitted by law. Some states do not allow the exclu-
sion or limitation of incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be
in lieu of any and all other warranties, whether
expressed or implied (including all implied warranties
of merchantability or fitness for a particular purpose)
And of all other obligations or liabilities on the part of
Digital Security Controls Digital Security Controls
neither assumes responsibility for, nor authorizes any
other person purporting to act on its behalf to modify or
to change this warranty, nor to assume for it any other
warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario,
Canada.
Digital Security Controls recommends that the entire system be com-
pletely tested on a regular basis. However, despite frequent testing,
and due to, but not limited to, criminal tampering or electrical dis-
ruption, it is possible for this product to fail to perform as expected.
Installer's Lockout
Any products returned to DSC which have the Installer's Lockout
option enabled and exhibit no other problems will be subject to a ser-
vice charge.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace out-of-war-
ranty products which are returned to its factory according to the fol-
lowing conditions. Anyone returning goods to Digital Security Controls
must first obtain an authorization number. Digital Security Controls
will not accept any shipment whatsoever for which prior authorization
has not been obtained.
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