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HS2016/HS2016-4/HS2032/HS2064/HS2064 E/HS2128/HS2128 E Alarm Panel User Manual WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.
1.0 Quick Reference 2.0 The PowerSeries Neo Security System 2.1 General System Operation 2.2 Carbon Monoxide Detection 2.3 Fire Detection 2.4 Testing Your System 2.5 Monitoring 2.6 Maintenance 3.0 Understanding Your Keypad 3.1 Icon and LED Keypad Symbols 3.2 Keypad Models 4.0 Securing the Premises 4.1 Arming the System 4.1.1 Arming the System (Infinite Exit Delay)
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8.3 Enabling/Disabling the Auto Arm/Disarm Feature 8.4 Setting the Auto Arm Time 8.5 Allowing the Installer to Service your System Remotely - DLS 8.6 User Callup 8.7 Late to Open 8.8 Changing the Brightness of the LCD keypad 8.9 Changing the Contrast of the LCD keypad 8.10 Setting the Buzzer Volume 8.11 Setting the Voice Prompt Volume 8.12 Setting the Voice Chime volume...
Chapter 1.0 Quick Reference The PowerSeries Neo Alarm System uses shortcut keys to access features on all models of keypads. When using an LCD keypad, the PowerSeries Neo Alarm System uses a menu based navigation system. The scroll keys can be used to navigate through the list of options contained within the current menu. For more information see: 2.0 “Understanding your Keypad”.
Chapter 2.0 The PowerSeries Neo Security System Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and con- venience. Read this manual carefully and have your installer instruct you on how to operate your system and which features have been implemented in your system.
Chapter To go back to the Ready state press [#]. NOTE: If your system has PIR cameras enrolled, two images from each PIR camera are sent to the mon- itoring station during a system test. 2.5 Monitoring This system is capable of transmitting alarms, troubles and emergency information. If you initiate an alarm by mistake, immediately call the central station to prevent an unnecessary response.
Chapter 3.0 Understanding Your Keypad The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads. All keypads come equipped with the LED status lights described in section 1 "Quick Reference". HS2LCD series keypads display system messages on their LCD screen. HS2ICN series keypads display messages, as described in the following section.
Chapter 3.2 Keypad Models NOTE: In the following list if x = 9 (the system operates in 912-919MHz), x=4 (the system operates in 433MHz band) or x=8 (the system operates in 868MHz band). Only models operating in 912-919MHz band are UL/ULC listed. HS2LCD Alphanumeric LCD keypad HS2LCDP...
Chapter 4.0 Securing the Premises The PowerSeries Neo provides multiple arming modes as described below: Away mode Use when no one in your household will be home. Away mode activates all peri- meter and interior sensors in the alarm system. Stay mode Use this mode when you are staying home, but expect someone to use the entrance door later.
Chapter After successfully initiating the arming sequence the: Exit Delay in Progress Armed indicator turns on. Ready indicator remains lit. Exit Delay timer begins counting down. Keypad beeps six times, continues beeping once per second until beeping rapidly in the final ten seconds. The system may be configured to have a persistent exit delay that only ends when the exit door is opened and closed, or when a button is pressed outside the protected premises.
Chapter 4.3 Night Arming the System with the Keypad Night mode partially activates the alarm system by: Bypassing all internal sensors configured as Night zones. Arming all perimeter sensors. Armingall other internal sensors. Arming the system in Night mode is possible after the system has first been armed in Stay mode and [*][1] is pressed at the keypad.
Chapter 4.5 Leaving when the System is Armed - Quick Exit Use the Quick Exit feature if the system is already armed and you would like to leave without disarming and rearming the system. Quick Exit uses the same hot keys as Quick Arming, and it provides you with a two minute exit delay to leave the premises without triggering an alarm.
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Chapter Programming a Use when you consistently bypass the same zones. This feature allows you to store Bypass Group in memory one group of bypassed zones per partition. Activating a Loads a stored bypass group from memory. Bypass Group NOTE: Ensure that no zones are unintentionally bypassed when arming your system. NOTE: 24-hour zones can only be unbypassed manually.
Chapter Press [9][9][9] Press (*) for <> Bypass Recall then Scroll to Bypass Options and press [*]. Scroll to Bypass Recall using Bypass Recalled the scroll keys and press [*]. Zones Bypassed To exit bypassing mode press [*]. * Warning * If using an LED or ICN series keypad, the will light and the Bypass Active...
Chapter Press or [9][9][1]. If required enter your [access code]. Press (*) for <> Bypass Group Scroll to Bypass Options using the [<][>] keys and press [*]. Scroll to Bypass Group and press [*]. The group of zones are now bypassed. The following message Bypass Group briefly displays.
Chapter If you walk through the entry door the keypad will beep. Press the disarm button within ____ seconds to avoid an alarm condition. NOTE: After disarming a system with an HS2LCD keypad using a 2-way wireless key, always check the alarm memory to determine if any alarms have occurred during the armed period.
Chapter 5.0 Emergency Keys EMERGENCY USE ONLY! IMPORTANT: Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring station. e.g., to generate a medical alarm press both of the medical alarm keys for 2 seconds and the dis- play on an LCD keypad will show Hold down keys for Med.
Chapter If the Carbon Monoxide Alarm Sounds Operate Silence button. Call emergency services or your fire department. Immediately move outdoors or to an open door/window. 5.1.2.1 CO Alarm Bells Silenced CO alarms can be silenced by entering a valid access code. The mes- CO Alarm <...
Chapter 5.2 Resetting Smoke Detectors After having detected an alarm condition smoke detectors require a reset to exit the alarm condition. NOTE: Verify with your alarm company if this function is required on your system. To Reset the Sensors Press and hold on the keypad for 2 seconds. If the reset is successful, the alarm is cancelled. If a smoke detector fails to reset, it may still be detecting an alarm condition.
Chapter 6.0 Wireless Keys and other Devices In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices: 2-way wireless keys Proximity Tags via SMS using a cellphone 6.1 Using 2-way Wireless Keys NOTE: Panic feature has not been evaluated by UL. NOTE: All wireless key buttons are programmable.
Chapter 6.3 SMS Command and Control SMS Command and Control allows you to send text messages to your system, enabling the system to perform certain actions. For a list of commands and how to send them see the following table. As a secur- ity measure, only phone numbers configured by your installer will be permitted to contact your system.
Chapter 7.0 Managing Users Different user access codes can be programmed in the PowerSeries Neo. The maximum number of user access codes are as follows: 48 for HS2016/HS2016-4 72 for HS2032 95 for HS2064/HS2128 500 for HS2064 E 1000 for HS2128 E Each user access code can be: Uniquely labeled.
Chapter Supervisor Use when you want to allow additional users to manage Access Codes [*5] or User Func- Codes tions [*6]. Supervisor codes created by the master code will have the same attributes as the master code. Supervisor codes created by another supervisor code will have the same attributes, except the supervisor attribute.
Chapter 7.1.3 Enrolling and Deleting Proximity Tags When enrolling or deleting proximity tags for a user, the system provides a choice of option depending on if tag is already enrolled or not. For more information on see: "Using Proximity Tags". To enroll a proximity tag: LCD Display From the desired user press [2] or scroll to Prox Tag and press [*].
Chapter 7.1.5 Assigning a Partition to a User code User codes can be configured to have access only to specific partitions. For more information see: "Managing Partitions". NOTE: Partitions are configured by your installer. To assign a partition to a User Code: LCD Display From the desired user press [4] or scroll to Partition Assign and press Press (*) for <>...
Chapter 8.0 User Functions The PowerSeries Neo allows for a variety of user configurable functions as listed below: Event Buffer Auto Arm Time Late To Open Contrast Control Voice Chime Time and Date System Service/DLS Late To Open Time Buzzer Control User's Walk Test Auto Arm/Disarm User Call-Up Brightness Control Voice Prompt...
Chapter 8.4 Setting the Auto Arm Time The system can be configured to Auto arm at a specific time on each day of the week. If a specific time is not configured for a day of the week the system will not arm automatically on that day. NOTE: Access to this feature must be configured by installer.
Chapter To enable/disable Late to Open: LCD Display From the User Function menu use the shortcut key [0][9] or press the Press (*) for <> scroll keys to select Late to Open. Late to Open Press [*] to enable/disable the Late to Open feature. Late to Open is Enabled When finished press [*] to return to the Ready state.
Chapter 8.11 Setting the Voice Prompt Volume This feature is only available when using an HS2LCDWFPV wireless keypad. LCD Display To change Voice Prompt volume: From the User Function menu use the shortcut key [1][5] or press the Press (*) for <> scroll keys to select Voice Prompt and press [*].
Chapter Or, when finished press [*] to return to the Ready state. Walk Test is Disabled 8.14 Trouble Conditions Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your Alarm Controller identifies the problem and displays an error message. Refer to the provided list when you see an error message on the display.
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Chapter Trouble Trouble Trouble Trouble Condi- Notification Description Trouble Types tion Level 1 Level 3 Level 2 Bus Voltage A module has detected a low voltage on HSM2HOST its corbus red terminal. Keypad Keypad 1- Zone Zone Expander expander 1-15 Power Sup- Power sup- ply 1-4...
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Chapter Trouble Trouble Trouble Trouble Condi- Notification Description Trouble Types tion Level 1 Level 3 Level 2 Device Tampers 07 The system has detected a tamper con- Zone Zone label dition with one or more devices on the or 001-128 system.
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Chapter Trouble Trouble Trouble Trouble Condi- Notification Description Trouble Types tion Level 1 Level 3 Level 2 Communications 11 The system has detected a com- TLM Trouble 01 munication trouble. Call for service. FTC Trouble 02 Receiver SIM Lock Cellular Ethernet Receiver Receiver...
Chapter 9.0 Managing Partitions A partition is a limited area of the premises which operates independently from the other areas. Par- titioning a system can be beneficial if the property has outbuildings that need to be secured inde- pendently of a main area or if the home has a separate apartment. Each partition can have its own keypad, or a keypad can have access to all partitions.
Chapter 9.2 Fire and CO Zone Types If a Fire zone generates an alarm only the partition the fire zone is assigned to will go into alarm. Other partitions retain their current state. If the [F] key on a global keypad is used to generate an alarm all enabled partitions will go into alarm.
Chapter 10.0 Additional Features 10.1 Turning the Chime ON/OFF Turning the chime on audibly notifies you whenever an entry/exit sensor is tripped. To turn the Chime ON or OFF LCD Display Press to toggle the Chime ON or OFF for the current partition. An access Door Chime code may be required to change this setting.
Chapter Press the command output #(1-4) to toggle scheduling and if Partition 1 <> required enter your [access code] Command O/P 1 Y use the scroll keys to navigate to the desired command output and press to toggle scheduling and if required enter your [access code]. 10.5 Burglary Verification The Control Panel includes cross zone and sequential detection features that require a trip on two or more zones within a given time period, to generate a confirmed alarm and immediate police response.
Chapter 11.0 Safety Instructions This equipment is stationary-fixed and must be installed by Skilled Persons only (Skilled Person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons).
Chapter 12.0 Locating Detectors and Escape Plan The following information is for general guidance only and it is recommended that local fire codes and regulations be consulted when locating and installing smoke and CO alarms. 12.1 Smoke Detectors Research has shown that all hostile fires in homes generate smoke to a greater or lesser extent. Exper- iments with typical fires in homes indicate that detectable quantities of smoke precede detectable levels of heat in most cases.
Chapter 12.2 Fire Escape Planning There is often very little time between the detection of a fire and the time it becomes deadly. It is thus very important that a family escape plan be developed and rehearsed. Every family member should participate in developing the escape plan. Study the possible escape routes from each location within the house.
Chapter 13.0 Reference Sheets Fill out the following information for future reference and store this guide in a safe place. 13.1 System Information Mark if Buttons are Enabled [F] FIRE [M] Medical [P] PANIC The Exit Delay Time is _______ seconds. The Entry Delay Time is _______ seconds.
Chapter 13.3 Access Codes and Sensor / Zone Information Master Code [01] : _________________________ Access Code Reference Sheet User Access Code User Access Code User Access Code User Access Code NOTE: Copy this page as needed to record additional access codes.
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Chapter Sensor/Zone Information Zone Protected Area Sensor Type Zone Protected Area Sensor Type...
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Chapter Zone Protected Area Sensor Type Zone Protected Area Sensor Type...
Chapter 14.0 EULA IMPORTANT - READ CAREFULLY: DSC Software purchased with or without Products and Components is copy- righted and is purchased under the following license terms: This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and the developer of the software and any related products or components (“HARDWARE”) which You acquired. If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and “online” or electronic documentation. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to You under the terms of that license agreement. By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold. 1. GRANT OF LICENSE T his EULA grants You the following rights: (a) Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed.
Chapter 15.0 Installer Warning Warning Please Read Carefully Note To Installers: This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system. System Failures This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some but not all of these reasons may be: Inadequate Installation A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of pro- tection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available. Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected. Access by Intruders Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system. Power Failure Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. Failure of Replaceable Batteries This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage and type. Ambient ...
A (use of two warning devices and internal dialer required B (self-powered warning device and internal dialer required C (use of DSC compatible alternate communicator in back-up or redundant mode) D (use of DSC compatible alternate communicator with encryption enabled required.) For EN50131 compliant installations only the intrusion portion of the alarm system has been invest- igated.
17.0 Regulatory Information EUROPEAN CE COMPLIANCE STATEMENT This product is in conformity with the Electromagnetic Compatibility Directive 2014/30/EU, the Low Voltage Directive 2014/35/EU, and the ROHS3 Directive (EU) 2015/863. SIMPLIFIED EU DECLARATION OF CONFORMITY Hereby, Tyco Safety Products Canada Ltd declares that the radio equipment type is in compliance with Directive 2014/53/EU. The full text of the EU declarations of conformity for the models mentioned below are available at the following internet addresses: HS2LCDRF(P)4: h ttp://dsc.com/pdf/1401057 HS2LCDRF(P)8: h ttp://dsc.com/pdf/1401058 HS2LCDWF(P)(V)4: h ttp://dsc.com/pdf/1401061 HS2LCDWF(P)(V)8: h ttp://dsc.com/pdf/1401062 Frequency Band / Maximum Power g1 433.04MHz – 434.79MHz/10mW h1.4 868.0MHz – 868.6MHz/10mW h1.5 868.7MHz – 869.2MHz/10mW a3 1 19MHz – 135MHz - 66 dbµA/m @10m European single point of contact: Tyco Safety Products, Voltaweg 20, 6101 XK Echt, Netherlands New Zealand Telecom Statement General Warning The following is a list of warnings applicable when this equipment is connected to the New Zealand Telecom Network.