CyberData 011182 Operation Manual
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CyberData 011182 Operation Manual

Voip singlewire-enabled push-to-talk speaker ral 9002, gray white, standard ral 9003, signal white, optional
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The IP Endpoint Company
VoIP Singlewire-enabled
Push-to-Talk Speaker
Operations Guide
Part Number
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional
Document Part #930463C
for Firmware Version 3.0.1
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company VoIP Singlewire-enabled  Push-to-Talk Speaker Operations Guide Part Number 011182, RAL 9002, Gray White, Standard 011183, RAL 9003, Signal White, Optional Document Part #930463C for Firmware Version 3.0.1 CyberData Corporation 3 Justin Court Monterey, CA 93940...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Revision History

    • Adds the following feature to Section 1.3, "Product Features": • Supports SingleWire/Informacast Server Resilience • Updates Figure 2-12, "Home Page" • Updates Figure 2-14, "Firmware Upgrade Page" • Updates Figure 2-15, "Reboot System Section" Operations Guide 930463C CyberData Corporation...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930463C Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930463C Operations Guide...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) Real-time Transport Protocol RTFM Reset Test Function Management Talkback Two-way communication enabled TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930463C Operations Guide...

  • Page 7: Table Of Contents

    2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later ....44 Appendix A Mounting the Speaker A.1 Mount the Speaker ........................50 Appendix B Troubleshooting/Technical Support B Frequently Asked Questions (FAQ) ...................53 B Documentation ..........................53 B.1 Contact Information ........................54 B.2 Warranty and RMA Information ....................54 Index Operations Guide 930463C CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    1 Product Overview The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint allows the speaker to be mounted almost anywhere with multiple mounting options available.

  • Page 9: How To Identify This Product

    Figure 1-2. The model number on the label should be one of the following: • 011182, RAL 9002, Gray White, Standard Color • 011183, RAL 9003, Signal White, Optional Color Figure 1-2. Model Number Label WWW.CYBERDATA.NET...

  • Page 10: Installation

    • Web-based configuration • Web-based firmware upgradeable • Small footprint • High efficiency speaker driver • PoE 802.3af Enabled (Powered-over-Ethernet) • Network and external speaker volume control • Optional external call button and LED indicator Operations Guide 930463C CyberData Corporation...

  • Page 11: Supported Protocols

    2 years limited Dimensions 9” x 2.4” Weight 2.8 lbs./shipping weight of 3.8 lbs. (1.3 kg/shipping weight of 1.7 kg) Part number 011182, RAL 9002, Gray White, Standard Color 011183, RAL 9003, Signal White, Optional Color Operations Guide 930463C CyberData Corporation...

  • Page 12: Dimensions

    Product Overview Dimensions 1.6 Dimensions Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker. Figure 1-4. Dimensions 9.0 [229] 3.0 [75] Dimensions are in Inches [Millimeter] Operations Guide 930463C CyberData Corporation...

  • Page 13: Starting A Push-To-Talk Session From An Ip Phone (Summary)

    The IP phone always controls the talking and listening feature of the Speaker. 4. Select the Exit button to terminate the call. Note For a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)". Operations Guide 930463C CyberData Corporation...

  • Page 14: Starting A Push-To-Talk Session From An Ip Phone (Detailed)

    1. Press the Services button. In the Phone window, you will see the words Informacast Intercom listed under Services. 2. Press the button under the word Select in the phone window. Figure 2. Select the Informacast Intercom Service Informacast Intercom service Button under Select in the phone window Services button Operations Guide 930463C CyberData Corporation...
  • Page 15 4. After entering the dial code, press the button under the word Submit in the phone window to call the speaker. Figure 3. Enter the Dial Code Button under Select in the phone window Speaker Selection Operations Guide 930463C CyberData Corporation...
  • Page 16 5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone. Figure 4. Talking Mode Talking to “Speaker Name” Operations Guide 930463C CyberData Corporation...
  • Page 17 6. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window. Figure 5. Press the Listen Button to Switch to Listening Mode Button under Listen in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 18 8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window. Figure 6. Listening Mode Listening to “Speaker Name” Button under Talk in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 19 9. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window. Figure 7. Press Exit to End to End the Call Button under Exit in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 20 10. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen. Figure 8. Press Exit Again to Return to the Home Screen Button under Exit in the phone window Operations Guide 930463C CyberData Corporation...

  • Page 21: Starting A Push-To-Talk Session From A Push-To-Talk Speaker (Detailed)

    To start a Push-to-Talk Session from a Push-to-Talk Speaker: 1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The speaker will immediately call a specific IP phone. Figure 9. Press the Remote Call Button Remote Call Button Operations Guide 930463C CyberData Corporation...
  • Page 22 2. When the words Talking to Talkback Test appear in the phone window, the speaker is in Talking Mode. A person at the speaker can begin talking to the phone. Figure 10. Talking Mode Talking to Talkback Test Operations Guide 930463C CyberData Corporation...
  • Page 23 3. If you want to switch the speaker to Listening Mode, the person at the phone must press the button under the word Listen that is in the phone window. Figure 11. Press the Listen Button to Switch to Listening Mode Button under Listen in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 24 5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the button under the word Talk that is in the phone window. Figure 12. Listening Mode Listening to Talkback Test Button under Talk in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 25 6. To end the call at any time, the person at the phone must press the button under the word Exit in the phone window. Figure 13. Press Exit to End to End the Call Button under Exit in the phone window Operations Guide 930463C CyberData Corporation...
  • Page 26 7. The person at the phone must then press the button under the word Exit in the phone window again to return to the Home screen. Figure 14. Press Exit Again to Return to the Home Screen Button under Exit in the phone window Operations Guide 930463C CyberData Corporation...

  • Page 27: Chapter 8 Installing The Singlewire-Enabled Speaker

    The installation template for the Singlewire-enabled Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration Singlewire-enabled Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 930463C CyberData Corporation...

  • Page 28: Set Up And Test The Speaker

    Set Up and Test the Speaker 2.2 Set Up and Test the Speaker Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter...

  • Page 29: Connect Power To The Speaker

    Singlewire-enabled Speaker to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-1. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af Switch Class “0” Speaker Operations Guide 930463C CyberData Corporation...
  • Page 30 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867A) Cat 5 Ethernet cable Non PoE Switch Speaker Operations Guide 930463C CyberData Corporation...
  • Page 31 (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) AC adaptor 12-14 VDC @ 3 Amps Operations Guide 930463C CyberData Corporation...

  • Page 32: Installation Options

    AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) Back View Operations Guide 930463C CyberData Corporation...
  • Page 33 AUX POWER (-) AUX SPEAKER (+) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) (Part #011120, RAL 9002) (Part #011121, RAL 9003) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) Operations Guide 930463C CyberData Corporation...
  • Page 34 AUX SPEAKER (-) (+12VDC @ 1A) AUX SPEAKER (+) AUX POWER (-) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) Amplifier Factory Floor Operations Guide 930463C CyberData Corporation...

  • Page 35: Confirm That The Speaker Is Operational And Linked To The Network

    IP address (by default 10.10.10.10). This process will take approximately 80 seconds. 2.2.11 Link LED The Link LED is illuminated when the network link to the speaker is established. ● The Link LED blinks to indicate network traffic. ● Operations Guide 930463C CyberData Corporation...

  • Page 36: Confirm The Ip Address, Test The Audio, And Check The Volume

    Pressing and holding the RTFM button for longer than five seconds will restore the speaker to the factory default settings. 1.The Restore Factory Defaults and Announce IP Address functions will only work once the speaker has successfully retrieved its configuration file from the InformaCast Server. Operations Guide 930463C CyberData Corporation...

  • Page 37: Adjust The Volume

    To adjust the speaker volume, turn the Volume control dial (Figure 2-9) on the speaker face. Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-9. Volume Control Volume control dial Operations Guide 930463C CyberData Corporation...

  • Page 38: Using The Microphone

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 930463C CyberData Corporation...

  • Page 39: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 930463C CyberData Corporation...

  • Page 40: Configure The Speaker Parameters

    Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930463C CyberData Corporation...

  • Page 41: Singlewire-Enabled Speaker Web

    Table 2-4. V2 Paging Amplifier Web Page Navigation Web Page Item Description Link to the Home page. Link to the Clock Configuration page. Link to the Update Firmware page. a.This page is used only if the CyberData Clock Kit is installed. Operations Guide 930463C CyberData Corporation...

  • Page 42: Log In To The Configuration Home Page

    Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker. 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-12): Web Access Username: admin Web Access Password: admin Figure 2-12. Home Page Operations Guide 930463C CyberData Corporation...
  • Page 43 When selected, the relay will activate while a call is in progress. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930463C CyberData Corporation...

  • Page 44: Configuring The Clock

    1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14. Figure 2-13. Clock ConfigurationPage Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status will indicate NOT INSTALLED. Otherwise it shows INSTALLED. Operations Guide 930463C CyberData Corporation...
  • Page 45 Allows you to input the current time in the 24 hour format. (6 character limit) Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930463C CyberData Corporation...

  • Page 46: Upgrade The Firmware And Reboot The Singlewire-Enabled Speaker

    1. Please contact VoIP Technical Support to obtain the latest Singlewire-enabled Speaker firmware file by submitting a contact form at the following website: http://support.cyberdata.net/ 2. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". Operations Guide 930463C CyberData Corporation...
  • Page 47 The way that the integrity of the configuration file is validated has changed. There is no problem with updating the firmware but if you downgrade (or downgrade, make some changes, and then upgrade again) the device may think that the configuration is corrupt and restore defaults. Operations Guide 930463C CyberData Corporation...
  • Page 48 Use the Browse button to navigate to the location of the firmware file that you want to submit. Click on the Submit button to automatically submit the selected firmware and reboot the system. Click on the Reboot button to reboot the system. Operations Guide 930463C CyberData Corporation...

  • Page 49: Reboot The Singlewire-Enabled Speaker

    To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15). Figure 2-15. Reboot System Section Reboot Operations Guide 930463C CyberData Corporation...
  • Page 50 Installing the Singlewire-enabled Speaker Upgrade the Firmware and Reboot the Singlewire-enabled Speaker 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16. Reboot Page Operations Guide 930463C CyberData Corporation...

  • Page 51: Identifying And Testing A Ceiling Speaker When Using Informacast 8.1 Or Later

    Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 52 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page View InformaCast has detected new speakers. Operations Guide 930463C CyberData Corporation...
  • Page 53 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19. IP Speaker Configuration Page Test Operations Guide 930463C CyberData Corporation...
  • Page 54 6. You will hear a tone from the speaker being testing. 7. After the test, click Cancel to return to the IP Configuration page. Figure 2-20. Test IP Speaker Page Test duration View Speaker’s Status Page Cancel Test Operations Guide 930463C CyberData Corporation...
  • Page 55 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21. IP Configuration Page Operations Guide 930463C CyberData Corporation...
  • Page 56 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930463C CyberData Corporation...

  • Page 57: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 930463C CyberData Corporation...
  • Page 58 #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template Speaker Assembly VoIP V2 Speaker Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 930463C CyberData Corporation...
  • Page 59 For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 60: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/faqs.html Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/docs.html Operations Guide 930463C...

  • Page 61: Contact Information

    Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://support.cyberdata.net/ B.2 Warranty and RMA Information The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/...

  • Page 62: Index

    CyberData 54 identifying your product 2 CyberData contact information 54 illustration of speaker mounting process 50 CyberData support limited to IP endpoint functionality 44 InformaCast Add IP Speaker Page 49 IP Speaker Configuration page 45 Test IP Speaker Page 47...
  • Page 63 20 product features 3 product overview 1 product features 3 product specifications 4 username revision history 3 default for web configuration access 35 product specifications 4 restoring the default 21, 33 utilities 53 Operations Guide 930463C CyberData Corporation...
  • Page 64 28 power on to speaker 28 VoIP speaker assembly 52 volume, adjusting 29 warranty policy at CyberData 54 web access password 21, 33 web access username 21, 33 web configuration log in address 35 web page...

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