CyberData 11065 Operation Manual
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CyberData 11065 Operation Manual

Voip singlewire-enabled ceiling speaker
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VoIP Singlewire-enabled
Ceiling Speaker
Operations Guide
Part #011065
Document Part #930320A
for Firmware Version 5.0.2
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601

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  • Page 1 VoIP Singlewire-enabled Ceiling Speaker Operations Guide Part #011065 Document Part #930320A for Firmware Version 5.0.2 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Revision History

    Revision History Revision Date Released Description of Changes 12/18/2009 This is the first release of the manual. CyberData Corporation 930320A Operations Guide...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930320A Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930320A Operations Guide...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) Real-time Transport Protocol RTFM Reset Test Function Management Talkback Two-way communication enabled TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930320A Operations Guide...

  • Page 7: Table Of Contents

    C.4.2 Warranty & RMA Returns Outside of the United States ............ 35 C.4.3 Spare in the Air Policy ......................35 C.4.4 Return and Restocking Policy ....................35 C.4.5 Warranty and RMA Returns Page ..................35 Index Operations Guide 930320A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    1 Product Overview The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over- IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its small footprint and low height allows the speaker to be discretely mounted almost anywhere.

  • Page 9: How To Identify This Product

    1.1 How to Identify This Product To identify the VoIP Singlewire-enabled Ceiling Speaker, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011065. Figure 1-1. Model Number Label WWW.CYBERDATA.NET SPEAKER,V2,VoIP INDOOR PAGING,...

  • Page 10: Installation

    1.3 Product Features ● Web-based firmware upgradeable ● Small footprint ● High efficiency speaker driver ● PoE 802.3af Enabled (Powered-over- Ethernet) ● Network and external speaker volume control ● Auto detect for CyberData Clock kit Operations Guide 930320A CyberData Corporation...

  • Page 11: Supported Protocols

    Payload types G711, A-law and µ-law Regulatory compliance FCC Class B, CE Warranty 2 years limited Dimensions 9” x 2.4” Weight 2.8 lbs./shipping weight of 3.8 lbs. (1.3 kg/shipping weight of 1.7 kg) Part number 011065 Operations Guide 930320A CyberData Corporation...

  • Page 12: Dimensions

    Product Overview Dimensions 1.6 Dimensions Figure 1-3 shows the dimensions for the Singlewire-enabled Speaker. Figure 1-3. Dimensions 9.0 [229] 3.0 [75] Dimensions are in Inches [Millimeter] Operations Guide 930320A CyberData Corporation...

  • Page 13: Chapter 2 Installing The Singlewire-Enabled Speaker

    The installation template for the Singlewire-enabled Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration Singlewire-enabled Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 930320A CyberData Corporation...

  • Page 14: Device Configuration

    Installing the Singlewire-enabled Speaker Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting...
  • Page 15 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-5. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867A) Cat 5 Ethernet cable Non PoE Switch Speaker Operations Guide 930320A CyberData Corporation...
  • Page 16 Figure 2-6. Running the V2 Speaker with Auxiliary Power Speaker POWER IN + 12-14 VDC AUX SPEAKER (-) (+12VDC 500mA) AUX SPEAKER (+) POWER GND LINE OUT GND +5 VDC LINE OUT (+) AC adaptor 12-14 VDC @ 3 Amps Operations Guide 930320A CyberData Corporation...

  • Page 17: Installation Options

    8 Ohm Analog Speaker of 20 feet POWER IN + AUX SPEAKER (-) (+12VDC 500mA) POWER GND AUX SPEAKER (+) LINE OUT GND (CD Part Number 011072) +5 VDC LINE OUT (+) Operations Guide 930320A CyberData Corporation...
  • Page 18 Total Harmonic Distortion 0.5% maximum Output Impedance 10k ohm Speaker Office area in Factory POWER IN + AUX SPEAKER (-) (+12VDC 500mA) POWER GND AUX SPEAKER (+) LINE OUT GND +5 VDC LINE OUT (+) Amplifier Factory Floor Operations Guide 930320A CyberData Corporation...

  • Page 19: Confirm That The Speaker Is Operational And Linked To The Network

    IP address (by default 10.10.10.10). This process will take approximately 80 seconds. 2.2.3.2 Link LED The Link LED is illuminated when the network link to the speaker is established. ● The Link LED blinks to indicate network traffic. ● Operations Guide 930320A CyberData Corporation...

  • Page 20: Confirm The Ip Address, Test The Audio, And Check The Volume

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 930320A CyberData Corporation...

  • Page 21: Adjust The Volume

    To adjust the speaker volume, turn the Volume control dial (Figure 2-11) on the speaker face. The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled Note by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-11. Volume Control Volume control dial Operations Guide 930320A CyberData Corporation...

  • Page 22: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 930320A CyberData Corporation...

  • Page 23: Configure The Speaker Parameters

    Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930320A CyberData Corporation...

  • Page 24: Log In To The Configuration Home Page

    Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker. Note 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-13): Web Access Username: admin Web Access Password: admin Figure 2-13. Home Page Operations Guide 930320A CyberData Corporation...
  • Page 25 Link to the Home page. Link to the Update Firmware page. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930320A CyberData Corporation...
  • Page 26 4. Copy the firmware files to be upgraded to the appropriate TFTP server directory: • c:\tftp-root\for Windows • /tftpboot/for Linux 5. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.1, "Log in to the Configuration Home Page". Operations Guide 930320A CyberData Corporation...
  • Page 27 The Singlewire-enabled Speaker will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot). Operations Guide 930320A CyberData Corporation...
  • Page 28 Link to the Home page. Link to the Update Firmware page. Click on the Submit button to automatically upload the selected firmware and reboot the system. Click on the Reboot button to reboot the system. Operations Guide 930320A CyberData Corporation...

  • Page 29: Reboot The Singlewire-Enabled Speaker

    1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15). Figure 2-15. Reboot System Section Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-16. Reboot Page Operations Guide 930320A CyberData Corporation...

  • Page 30: Identifying And Testing A Ceiling Speaker When Using Informacast 4.0 Or Later

    Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2.5 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 31 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-18. IP Speaker Configuration Page View InformaCast has detected new speakers. Operations Guide 930320A CyberData Corporation...
  • Page 32 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-19. IP Speaker Configuration Page Test Operations Guide 930320A CyberData Corporation...
  • Page 33 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 930320A CyberData Corporation...
  • Page 34 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-21. IP Configuration Page Operations Guide 930320A CyberData Corporation...
  • Page 35 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-22. Add IP Speaker Page Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930320A CyberData Corporation...

  • Page 36: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 930320A CyberData Corporation...
  • Page 37 #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template Speaker Assembly VoIP V2 Speaker Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 930320A CyberData Corporation...
  • Page 38 For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 39: Appendix B Setting Up A Tftp Server

    B.1.3 In a Solarwinds Server Environment You can find several options online for setting up a Solarwinds server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.cyberdata.net/support/voip/solarwinds.html Operations Guide 930320A CyberData Corporation...

  • Page 40: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.CyberData.net/support/voip 2.

  • Page 41: Contact Information

    2555 Garden Road Monterey, CA 93940 Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase.

  • Page 42: Warranty & Rma Returns Within The United States

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 43: Index

    CyberData contact information 34 CyberData Singlewire-enabled Speaker identifying the speaker (when using InformaCast 4.0) 23 overview 1 identifying your product 2 CyberData support limited to IP endpoint illustration of speaker mounting process 29 functionality 23 InformaCast Add IP Speaker Page 28...
  • Page 44 6 testing audio 13 product features 3 testing the speaker (when using InformaCast 4.0) 23 product overview 1 TFTP server 32 product features 3 typical system installation 3 product specifications 4 product specifications 4 username Operations Guide 930320A CyberData Corporation...
  • Page 45 & RMA returns outside of the United States 35 warranty & RMA returns within the United States 35 warranty and RMA returns page 35 warranty policy at CyberData 34 web access password 7, 16 web access username 7, 16...

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