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CyberData 10844 Operation Manual

Voip ceiling speaker
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VoIP Ceiling Speaker
Operations Guide
Part #010844
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
930095K
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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  • Page 1 VoIP Ceiling Speaker Operations Guide Part #010844 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601 930095K VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Revision History

    Section 1.5, "Product Specifications" 6/20/2008 Adds the following note to Appendix A, “Mounting the Speaker”: “For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A).” CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 4 CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 5: Table Of Contents

    B.1.3 In a Solarwinds Server Environment ..................29 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ....................31 C.2 Documentation ............................31 C.3 Contact Information ..........................31 C.4 Warranty ...............................32 Index Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 6 CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 7: Chapter 1 Product Overview

    VoIP Ceiling Speakers are normally installed as part of a public address system. Figure 1. Public Address System 802.3af PoE compliant Hub SIP Server PoE VoIP Speakers VoIP Phone Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 8 Figure 2 illustrates how the VoIP Ceiling Speakers are can be installed as part of a multicast public address system. Figure 2. Public Address System—Multicast CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 9: Product Features

    Packet Time 20 ms 1.4 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers: Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 10: Product Specifications

    8 Watts Peak Power Port Baud Rate 10/100 Mbps Power Requirement 802.3af compliant Protocol Part Number 010844 Dimensions 9" x 2.4" Weight 2.8 lbs./shipping weight of 3.8 lbs. (1.3 kg/shipping weight of 1.7 kg) Ambient Operating Temperature 32 to 122 degrees F...

  • Page 11: Chapter 2 Installing The Voip Ceiling Speaker

    Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts List Quantity Part Name Illustration Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 12: Speaker Setup

    Installing the VoIP Ceiling Speaker Speaker Setup 2.2 Speaker Setup Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Default Settings—Default of SIP Parameter Factory Default Setting...

  • Page 13: Confirm That The Speaker Is Operational And Linked To The Network

    The Link LED is illuminated when the network link to the speaker is established. ● The Link LED blinks to indicate network traffic. ● Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 14: Confirm The Ip Address, Test The Audio, And Check The Volume

    CAUTION Pressing and holding the RTFM switch for longer than 20 seconds will restore the speaker to the factory default settings. See Section 2.6, "Restore the Factory Default Settings". CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Adjust The Volume

    When configuring more than one speaker, attach the speakers to the network and configure one at a time to avoid IP address conflicts. Table 2-3. Factory Default Settings Parameter Factory Default Setting SIP/MGROUPS IP Addressing static IP Address 192.168.3.10 Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Log In To The Configuration Home Page

    2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-6): Web Access Username: admin Web Access Password: admin Figure 2-6. Home Page CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 17 Link to the Network Setup web page. Link to the SIP Setup web page. Link to the MGROUPS Setup page. Link to the Upgrade Firmware web page. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 18: Configure The Network Parameters

    Click this button to save your configuration settings. Changing a parameter that has an asterisk next to it will cause a system reboot when saved. CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 19 4. Connect the speaker to the target network. 5. From a system on the same network as the speaker, open a browser with the new IP address of the speaker. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 20: Set Up The Speaker

    Speaker Tone Before Paging Enable/Disable the speaker tone (beep) before each page. Speaker Tone After Initialization Enable/Disable the speaker tone (beep) after the system startup. CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 21: Configure The Sip Parameters

    For specific server configurations, go to the following URL: http://www.cyberdata.net/support/voip/ceilingspeaker.html Note If the speaker is set up for MGROUPS, the SIP settings will be grayed out. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 22 Installing the VoIP Ceiling Speaker Configure the Speaker Parameters Figure 2-9. SIP Setup Page CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 23 Link to the Network Setup page. Link to the Upgrade Firmware page. Link to the Home page. 3. After changing the parameters, click Save Settings. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Set Up The Mgroups

    MGROUPS Setup provides the ability to join up to 10 Paging Zones. A Paging Zone can consist of one, or many, CyberData MGROUPS-enabled speakers. There is no limit to how many speakers can be in a given Paging Zone. Each MGROUP is defined by a multicast address and port number. Each MGROUP is also assigned a priority, allowing simultaneously arriving pages to be serviced based on importance.
  • Page 25 Note For information on how to set up MGROUPS in Cisco Call Manager Express, Appendix D, “Setting Up MGROUPS in Cisco Call Manager Express”. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Upgrade The Firmware And Reboot The Speaker

    If you do not already have a TFTP server running on your network, see Appendix B, “Setting up a TFTP Server”. 2. Retrieve the latest speaker firmware from the CyberData website: http://www.cyberdata.net/support/voip/ceilingspeaker.html 3. Unzip the speaker version file. This file may contain the following: •...
  • Page 27 System Configuration Shows the current configuration. Bootname Shows the current boot loader filename. Kernel Shows the current kernel filename for partition 1 and 2. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 28: Reboot The Speaker

    To reboot a speaker, log in to the web page as instructed in Section 2.3.1, "Log in to the Configuration Home Page". 1. Click Upgrade Firmware to open the Firmware Upgrade page (Figure 2-12). CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 29: Restore The Factory Default Settings

    Table 2-10. Factory Default Settings Parameter Factory Default Setting IP Addressing static IP Address 192.168.3.10 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 30 Once the settings are restored, a voice message announces the restored default IP address: 192.168.3.10 • A voice message announces that the speaker is rebooting. • The speaker reboots. CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 31: Appendix A Mounting The Speaker

    1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker. Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 32 For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the assembly with the anchors. CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 33 For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...
  • Page 34 Mount the Speaker CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 35: Appendix B Setting Up A Tftp Server

    You can find several options online for setting up a Solarwinds server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.CyberData.net/support/voip Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 36 Set up a TFTP Server CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Appendix C Troubleshooting/Technical Support

    Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:...

  • Page 38: Warranty

    CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

  • Page 39: Index

    10 configuration home page 10 http web-based configuration 3 confirming IP address 8 CyberData contact information, corporate, sales, tech support, service 31 illustration of speaker mounting process 25 installation, typical speaker system 1 IP address 6, 9, 12, 22, 23...
  • Page 40 11, 12, 14, 17, 21 restoring the default 6, 10, 23 speaker operations, verifying 14 plastic ribbed anchors 25, 26 Speaker Setup 14 PoE Injector 6 CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 41 6, 10, 23 web configuration log in address 10 web-based speaker configuration 9 weight 4 Windows, setting up a TFTP server on 29 Operations Guide 930095K CyberData Corporation VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 42 CyberData Corporation 930095K Operations Guide VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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