Transferring A Call - Aastra 6869i User Manual

Transferring a call

You want to put your call partner through to someone else.
With the call transfer function you can connect your call partner with someone else.
You can connect internal and external users with one another. You can transfer the
call with or without prior notice:
Menu
Call transfer with prior notice
Call transfer without prior notice
Aastra 6867i:
Aastra 6867i / Aastra 6869i
eud-1630/1.1 – R3.2 – 10.2014
Description
You only transfer the call after you have first talked to the second call
party yourself.
Without talking to the second call party, you transfer the call to them by
hanging up the handset immediately after dialling the call number.
Call transfer with prior notice (you are in an active call):
1. Press the Deflect key.
2. Enter the call number of the second call partner and press the
➔
The second call party is called; first call partner is put on hold.
3. Wait until the person has answered the call.
➔
If the other user does not answer, you can cancel the second call with the
Cancel softkey or with the End key and take back the first call.
4. Announce the call party.
5. Put the handset on-hook.
➔
Your first call partner and the other person are now connected with each
other.
Call transfer without prior notice (you are in an active call):
1. Press the Deflect key.
2. Enter the call number of the second call partner and press the
➔
The second call party is called; first call partner is put on hold.
3. Wait for the first ring tone.
4. Put the handset on-hook.
➔
The other party is then called directly by your first call partner.
➔
Recall: If the other party does not answer, the call comes back to your phone.
Phoning
Dial softkey.
Dial softkey.
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